Runbox Connectivity Problems

FredOnline · 16 Apr 2015, 09:14 PM

@Runbox on Twitter:

Currently experiencing connectivity problems. We are working to get these sorted out. Apologies for the inconvenience. Updates will follow.

adam1991 · 16 Apr 2015, 09:24 PM

Thanks for posting that. I'm not on Twitter, so I would never see that.

This same type of problem cropped up the other day as well.

Geir · 16 Apr 2015, 09:46 PM

We have people on the way to the data center and expect to be online again shortly.

- Geir

cwrea · 16 Apr 2015, 09:49 PM

Quote:

Originally Posted by Geir

We have people on the way to the data center and expect to be online again shortly.

- Geir

Thanks for the update. Much appreciated. This is the first place I check (after Runbox itself).

Regards,

Chris

orelz · 16 Apr 2015, 11:23 PM

Great! Super work guys! I don't know if you changed something but now the SSL certificate is accepted by my proxy at work! I like!

FredOnline · 17 Apr 2015, 02:03 AM

https://blog.runbox.com/2015/04/reso...ce-16-04-2015/

FredOnline · 17 Apr 2015, 02:09 AM

Quote:

Originally Posted by adam1991

Thanks for posting that. I'm not on Twitter, so I would never see that.

You don't need to be on Twitter for updates - just bookmark this web page:

http://goo.gl/NENMww

adam1991 · 19 Apr 2015, 11:19 AM

I believe the same problems are back.

emebrs · 19 Apr 2015, 12:19 PM

I have experienced during the past twelve hours connection problems I have never seen before with Runbox.

Geir · 19 Apr 2015, 03:18 PM

We have seen a few reports about this over the past few hours and it's unlikely to be caused by local network problems this time.

If you can do a traceroute to runbox.com from your location then that would be useful in order for us to locate the problem.

- Geir

adam1991 · 20 Apr 2015, 03:54 AM

It went away for me pretty quickly.

eierkopf · 20 Apr 2015, 10:45 PM

i had some downtime it was annoying but well, whatever

how about two-factor authentication though?

adam1991 · 26 Apr 2015, 11:02 AM

happening again tonight.

amamea · 26 Apr 2015, 11:06 AM

This is happening to me as well. I am getting session time out and can't connect to server. Last time they said it was a network issue. I have had this issue 3 times in the past week.

kservik · 27 Apr 2015, 09:54 AM

Quote:

Originally Posted by amamea

This is happening to me as well. I am getting session time out and can't connect to server. Last time they said it was a network issue. I have had this issue 3 times in the past week.

It sounds like your session expired. Try logging in again.

16 Apr 2015, 09:14 PM	#1
FredOnline The "e" in e-mail Join Date: Apr 2011 Location: Manchester UK Posts: 2,616	Runbox Connectivity Problems @Runbox on Twitter: Currently experiencing connectivity problems. We are working to get these sorted out. Apologies for the inconvenience. Updates will follow.

17 Apr 2015, 02:03 AM	#6
FredOnline The "e" in e-mail Join Date: Apr 2011 Location: Manchester UK Posts: 2,616	Resolved https://blog.runbox.com/2015/04/reso...ce-16-04-2015/

16 Apr 2015, 09:24 PM	#2
adam1991 Senior Member Join Date: Dec 2009 Posts: 104	Thanks for posting that. I'm not on Twitter, so I would never see that. This same type of problem cropped up the other day as well.

16 Apr 2015, 09:46 PM	#3
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	We have people on the way to the data center and expect to be online again shortly. - Geir

16 Apr 2015, 11:23 PM	#5
orelz Junior Member Join Date: Feb 2014 Posts: 26	Great! Super work guys! I don't know if you changed something but now the SSL certificate is accepted by my proxy at work! I like!

19 Apr 2015, 11:19 AM	#8
adam1991 Senior Member Join Date: Dec 2009 Posts: 104	I believe the same problems are back.

19 Apr 2015, 12:19 PM	#9
emebrs Essential Contributor Join Date: Dec 2012 Posts: 343	I have experienced during the past twelve hours connection problems I have never seen before with Runbox.

19 Apr 2015, 03:18 PM	#10
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	We have seen a few reports about this over the past few hours and it's unlikely to be caused by local network problems this time. If you can do a traceroute to runbox.com from your location then that would be useful in order for us to locate the problem. - Geir

20 Apr 2015, 03:54 AM	#11
adam1991 Senior Member Join Date: Dec 2009 Posts: 104	It went away for me pretty quickly.

20 Apr 2015, 10:45 PM	#12
eierkopf Junior Member Join Date: Feb 2014 Posts: 8	i had some downtime it was annoying but well, whatever how about two-factor authentication though?

26 Apr 2015, 11:02 AM	#13
adam1991 Senior Member Join Date: Dec 2009 Posts: 104	happening again tonight.

26 Apr 2015, 11:06 AM	#14
amamea Member Join Date: Mar 2002 Posts: 38	This is happening to me as well. I am getting session time out and can't connect to server. Last time they said it was a network issue. I have had this issue 3 times in the past week.