Validation of "From" addresses

Geir · 28 Jun 2006, 10:07 PM

We now require validation when users add new "From" addresses in Webmail:Preferences, to prevent falsification of messages by abusers.

If you enter an unknown address which is not among your aliases, virtual domain addresses, or previously validated addresses, a message will be sent to the provided address with a link containing a unique key.

Once you click the link and verify that the provided address belongs to you, the address can be used when sending messages from Webmail.

Previously registered "From" addresses will continue to work without validation.

- Geir

carverrn · 29 Jun 2006, 12:11 AM

Is the use of validated "From" addresses enforced by the SMTP server when sending from email clients?

Regards,
Rich

carverrn · 29 Jun 2006, 12:23 AM

Might I suggest you also add the "folder_id" to the validation link so that it shows the information for the proper Folder Preferences when you validate the email address.

Right now it always goes to the "Inbox" Folder Preferences.

I verified that adding the "&folder_id=#####", where ##### is the folder number, would work to show the proper Folder Preferences.

Regards,
Rich

Geir · 29 Jun 2006, 05:59 AM

Rich,

Agreed -- I have added the folder_id now.

- Geir

alan_m · 29 Jun 2006, 11:02 AM

Hi Geir,

I own my own domain and forward email to runbox.

Is there a mechanism to pre-approve all email addresses from that domain and my account.

Runbox has no involvement in the running of the domain - ie you don't provide dns etc.

Sorry if it's a dumb question it's been a while since I frequented the forum so I'm behind on the discussion and terminology used

Thanks,

Alan.

carverrn · 29 Jun 2006, 11:56 AM

I agree. If you're hosting domains with the your Runbox account then any address off those domains should be automatically accepted as valid "From" address.

Regards,
Rich

carverrn · 29 Jun 2006, 01:11 PM

And that may be how it does work.

I just tried several new addresses of my Runbox hosted domain and I didn't have to validate it first.

Regards,
Rich

Geir · 29 Jun 2006, 11:06 PM

Correct -- any localpart on a virtual domain you administer is allowed, to be consistent with the "catch all" functionality.

- Geir

SteveJ · 30 Jun 2006, 10:43 PM

I get this message - "A validation email has been sent to the "From" address specified.
Once you have validated the address by clicking a link in the message,
you can use the new "From" address in the Compose screen.
The settings were successfully updated "

The email then goes to my runbox TRASH????

When I clicked to validate the message I get another message saying it cannot be validated. I have two domain names being forwarded to runbox. One is for business.

WHY????

Now emails to my two Runbox addresses are going to TRASH.

Why the change??? This is driving me nuts. Not what I paid for.

carverrn · 30 Jun 2006, 11:01 PM

I assume your "Trash" folder is your spam folder too. That could be why it went there if it was flagged as spam. Runbox does not automatically whitelist they're own addresses.

The only reason I've seen it not validate an address is when the "key" in the link is not correct for the email address listed.

You can go back to the Folder Preferences and save again to get another validation email sent and try that one.

Regards,
Rich

Geir · 1 Jul 2006, 03:07 AM

SteveJ,

We had to start validating From addresses because abusers used it to falisify sender addresses (so-called "phishing").

You should not have to validate addresses on a domain you have set up with Runbox, however.

Apparently you have no invalidated From addresses now. Please post back if you're still having trouble.

- Geir

SteveJ · 1 Jul 2006, 07:43 AM

Geir
I found the problem. What has happened is that my emails sent to my email accounts (all under SteveJ) 'rainman@runbox.com' and musicman@RB are going straight into the trash folder for some reason. I did not change any settings I know of. But at any rate I did not see the validation email because it went into the trash folder. Why are my emails suddenly going into the trash? Am I doing something wrong?

Mod: Munged 2nd "live" email address to avoid spam bots.

SteveJ · 1 Jul 2006, 09:16 AM

Sherry I do not understand your comment????

mail2me · 1 Jul 2006, 10:44 AM

Great feature! Very useful to eliminate typo errors fr the From address.

**Sherry** · 1 Jul 2006, 10:52 AM

Hi SteveJ,

Many spammers use an automatic program that surfs the "codes" on web sites looking for email addresses. The second address you posted looked like johndoe@example.com See how that address turned blue and can be clicked on to send an email to someone. Spam bots can read the forum "code" and it gets added to there list and sold to other spammers. If you click on the Quote button on this post you will see the code they pick up...

Sherry

28 Jun 2006, 10:07 PM	#1
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Validation of "From" addresses We now require validation when users add new "From" addresses in Webmail:Preferences, to prevent falsification of messages by abusers. If you enter an unknown address which is not among your aliases, virtual domain addresses, or previously validated addresses, a message will be sent to the provided address with a link containing a unique key. Once you click the link and verify that the provided address belongs to you, the address can be used when sending messages from Webmail. Previously registered "From" addresses will continue to work without validation. - Geir

29 Jun 2006, 11:02 AM	#5
alan_m Member Join Date: Feb 2003 Posts: 77	Will it be possible to validate *@mydomain.com ? Hi Geir, I own my own domain and forward email to runbox. Is there a mechanism to pre-approve all email addresses from that domain and my account. Runbox has no involvement in the running of the domain - ie you don't provide dns etc. Sorry if it's a dumb question it's been a while since I frequented the forum so I'm behind on the discussion and terminology used Thanks, Alan.

30 Jun 2006, 10:43 PM	#9
SteveJ Junior Member Join Date: Jun 2004 Location: Seattle, Washington, USA Posts: 13	unhappy I get this message - "A validation email has been sent to the "From" address specified. Once you have validated the address by clicking a link in the message, you can use the new "From" address in the Compose screen. The settings were successfully updated " The email then goes to my runbox TRASH???? When I clicked to validate the message I get another message saying it cannot be validated. I have two domain names being forwarded to runbox. One is for business. WHY???? Now emails to my two Runbox addresses are going to TRASH. Why the change??? This is driving me nuts. Not what I paid for.

1 Jul 2006, 07:43 AM	#12
SteveJ Junior Member Join Date: Jun 2004 Location: Seattle, Washington, USA Posts: 13	Geir I found the problem. What has happened is that my emails sent to my email accounts (all under SteveJ) 'rainman@runbox.com' and musicman@RB are going straight into the trash folder for some reason. I did not change any settings I know of. But at any rate I did not see the validation email because it went into the trash folder. Why are my emails suddenly going into the trash? Am I doing something wrong? Mod: Munged 2nd "live" email address to avoid spam bots. Last edited by Sherry : 1 Jul 2006 at 08:46 AM.

29 Jun 2006, 12:11 AM	#2
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	Is the use of validated "From" addresses enforced by the SMTP server when sending from email clients? Regards, Rich

29 Jun 2006, 12:23 AM	#3
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	Might I suggest you also add the "folder_id" to the validation link so that it shows the information for the proper Folder Preferences when you validate the email address. Right now it always goes to the "Inbox" Folder Preferences. I verified that adding the "&folder_id=#####", where ##### is the folder number, would work to show the proper Folder Preferences. Regards, Rich

29 Jun 2006, 05:59 AM	#4
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Rich, Agreed -- I have added the folder_id now. - Geir

29 Jun 2006, 11:56 AM	#6
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	I agree. If you're hosting domains with the your Runbox account then any address off those domains should be automatically accepted as valid "From" address. Regards, Rich

29 Jun 2006, 01:11 PM	#7
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	And that may be how it does work. I just tried several new addresses of my Runbox hosted domain and I didn't have to validate it first. Regards, Rich

29 Jun 2006, 11:06 PM	#8
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Correct -- any localpart on a virtual domain you administer is allowed, to be consistent with the "catch all" functionality. - Geir

30 Jun 2006, 11:01 PM	#10
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	I assume your "Trash" folder is your spam folder too. That could be why it went there if it was flagged as spam. Runbox does not automatically whitelist they're own addresses. The only reason I've seen it not validate an address is when the "key" in the link is not correct for the email address listed. You can go back to the Folder Preferences and save again to get another validation email sent and try that one. Regards, Rich

1 Jul 2006, 03:07 AM	#11
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	SteveJ, We had to start validating From addresses because abusers used it to falisify sender addresses (so-called "phishing"). You should not have to validate addresses on a domain you have set up with Runbox, however. Apparently you have no invalidated From addresses now. Please post back if you're still having trouble. - Geir

1 Jul 2006, 09:16 AM	#13
SteveJ Junior Member Join Date: Jun 2004 Location: Seattle, Washington, USA Posts: 13	Sherry I do not understand your comment????

1 Jul 2006, 10:44 AM	#14
mail2me Master of the @ Join Date: Apr 2002 Location: California, USA Posts: 1,597	Great feature! Very useful to eliminate typo errors fr the From address.

1 Jul 2006, 10:52 AM	#15
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	Hi SteveJ, Many spammers use an automatic program that surfs the "codes" on web sites looking for email addresses. The second address you posted looked like johndoe@example.com See how that address turned blue and can be clicked on to send an email to someone. Spam bots can read the forum "code" and it gets added to there list and sold to other spammers. If you click on the Quote button on this post you will see the code they pick up... Sherry