What happened to arcor.de?

dandv · 1 Feb 2018, 02:31 PM

I signed up for arcor.de 10+ years ago, and have just logged back in. However, I can't find a way to access my inbox!

Anyhow I try to go to my email or access my Inbox, I get redirected to https://www.arcor.de/register/admin_uebersicht.jsp

From there, nothing works. If I try to change the password, I see

Quote:

Lieber Arcor-Kunde,
damit wir die E-Mail Umstellung auf das neue System abschließen können, ist eine Passwort-Änderung bis zum Abschluss der Umstellung in wenigen Tagen leider nicht möglich.

In dringenden Fällen wenden Sie sich bitte telefonisch an die Hotline.

Ihr Vodafone Team

I tried accessing via POP3 and IMAP in Thunderbird, but it keeps telling me the password is incorrect. I've tried both dandv@arcor.de and just dandv as the username.

Is there still an online web UI to access the arcor.de inbox somewhere? Or has Vodafone killed it after the acquisition?

Donat · 1 Feb 2018, 06:25 PM

Login in at:
https://www.arcor.de/login/login.jsp

Change email password:
Einstellungen > Grundeinstellungen > Anmeldeoptionen "IMAP/POP3-Passwort ändern"

dandv · 2 Feb 2018, 04:35 AM

Quote:

Originally Posted by Donat

Login in at:
https://www.arcor.de/login/login.jsp

That's been working. After I log in, I see this page (screenshot).

Quote:

Originally Posted by Donat

Change email password:
Einstellungen > Grundeinstellungen > Anmeldeoptionen "IMAP/POP3-Passwort ändern"

I don't see "Einstellungen" anywhere on that page. Does the email password change have a direct link you could share?

Or is there a direct link to the webmail inbox?

Donat · 2 Feb 2018, 09:23 AM

It seems your account has not migrated.

Have you clicked on "E-Mail & SMS"?

The new address should be:
https://mail.vodafone.de/appsuite/#!!&app=io.ox/portal

dandv · 2 Feb 2018, 09:34 AM

Clicking on Email & SMS (https://www.arcor.de/ums/ums_index.jsp) redirects to https://www.arcor.de/register/admin_uebersicht.jsp every time.

https://mail.vodafone.de/appsuite/#!!&app=io.ox/portal redirects to this page and if I click the Arcor button I end up at the same https://www.arcor.de/register/admin_uebersicht.jsp URL.

1 Feb 2018, 06:25 PM	#2
Donat Junior Member Join Date: Mar 2007 Posts: 16	Login in at: https://www.arcor.de/login/login.jsp Change email password: Einstellungen > Grundeinstellungen > Anmeldeoptionen "IMAP/POP3-Passwort ändern"

2 Feb 2018, 09:23 AM	#4
Donat Junior Member Join Date: Mar 2007 Posts: 16	It seems your account has not migrated. Have you clicked on "E-Mail & SMS"? The new address should be: https://mail.vodafone.de/appsuite/#!!&app=io.ox/portal

2 Feb 2018, 09:34 AM	#5
dandv Junior Member Join Date: Feb 2018 Posts: 3	Clicking on Email & SMS (https://www.arcor.de/ums/ums_index.jsp) redirects to https://www.arcor.de/register/admin_uebersicht.jsp every time. https://mail.vodafone.de/appsuite/#!!&app=io.ox/portal redirects to this page and if I click the Arcor button I end up at the same https://www.arcor.de/register/admin_uebersicht.jsp URL.