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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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27 Apr 2023, 01:38 AM | #1 |
Master of the @
Join Date: Sep 2004
Posts: 1,583
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App FaceID issues
Lots of FM iOS app issues recently both opening initially and returning to the app after navigating away. Screen hangs on blank page, app attempts to login sometimes, other times nothing. Also sometimes receive a repeated login loop.
iOS 16.4.1 iPhone 11 (& 12) Production Fm v. 4.0.3.2488 |
27 Apr 2023, 05:32 AM | #2 |
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Join Date: May 2018
Posts: 478
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Have you tried force quitting the app from the app switcher and then re-launching it? If that doesn’t fix it, then try rebooting the phone.
Last edited by xyzzy : 27 Apr 2023 at 05:40 AM. |
29 Apr 2023, 02:03 AM | #3 |
Master of the @
Join Date: Sep 2004
Posts: 1,583
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Yes, thanks, tried that countless times, happens on two different phones with two different accounts.
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29 Apr 2023, 10:59 AM | #4 |
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Join Date: May 2018
Posts: 478
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Would had been helpful if you originally mentioned that!
Does using your Face ID for other apps or settings that require it work ok? FWIW I use a iPhone 13pro (latest iOS update) with FM’s device settings set to use FaceId with 5 minute time out, but always logged in. I have no problems with Face ID there. |
29 Apr 2023, 11:31 AM | #5 |
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30 Apr 2023, 05:36 PM | #6 |
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30 Apr 2023, 05:48 PM | #7 |
Master of the @
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