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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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14 Aug 2018, 11:54 AM | #16 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,917
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Be sure to set delivery alias at your new domain
Is it still not working? Do you have an alias set up for your domain incoming mail? Here is how you do this:
Bill |
14 Aug 2018, 08:13 PM | #17 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks n5bb. I click on my domain and it says
DKIM not configured SPF not configured I have already done TXT Data It seems FM requires far more than Joe Average has skill for |
14 Aug 2018, 10:54 PM | #18 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,917
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That’s why they recommend that you let Fastmail host your DNS records. You go to the reseller site that sold you the domain and change the nameserver NS records to point to Fastmail servers. The instructions are in Fastmail help. Then Fastmail handles DKIM, SPF, etc. You can still add A records if you have a website.
Bill |
16 Aug 2018, 04:47 AM | #19 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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I turned this over to FM by setting MX records to point to my domain. been couple days and FM has not confirged for me.if I can't and FM don't seem to there is no where else to go
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16 Aug 2018, 05:00 AM | #20 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,917
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Fastmail staff can’t configure anything for you if you point your domain MX records to Fastmail. As I pointed out, you would have to contact your domain reseller and point your NS (nameserver) records to Fastmail. That’s a completely different operation.
Bill |
16 Aug 2018, 05:20 AM | #21 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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I maybe was not too clear, I went to Domain Host l an pointed my MX Records to FM and FM says they are correct and active I got the idea that if i did this that FM would configure the rest like TTL etc
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16 Aug 2018, 06:05 AM | #22 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,917
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No, that's not correct. If you only pointed your MX records to Fastmail, your DNS is still hosted at some other site and the TTL timeout and other settings would have to be made at that domain host.
If you go to your domain reseller (where you purchased your domain) and change your domain nameservers (NS) records to point to Fastmail, you will be able to control all of your DNS settings at this page: Fastmail Settings>Domains>(your domain) In this case, Fastmail can automatically configure DKIM, SPF, etc. Bill |
16 Aug 2018, 10:48 AM | #23 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks Bill I will try some more my skill level is not so high though
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16 Aug 2018, 11:13 AM | #24 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks n5bb I am enclosing some info with some info left of The requested info below is beyond my ability
The MX servers for your domain are set correctly: your email is hosted at FastMail. Add aliases or users at your domain for the addresses you wish to use. so. Domain Security DKIM is not configured! DKIM configuration is out of date! Please update your DKIM records: remove old TXT records for mesmtp, add new records for CNAME. DKIM helps the receiving system know your message is not spam, by electronically signing your email to verify it was sent by you. FastMail signs your mail with DKIM automatically once you add the following CNAME records to the DNS for your domain with your registrar: CNAME Domain CNAME Data Learn more SPF is not configured! Adding FastMail to the SPF record for your domain allows receivers to know our servers are authorised to send mail for your domain. Otherwise, your messages are more likely to be treated as spam. To do this, you need to add the following TXT record to the DNS for the domain: TXT Domain TXT Data |
16 Aug 2018, 12:15 PM | #25 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,917
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Try this:
Bill |
16 Aug 2018, 12:20 PM | #26 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 2,995
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As Bill pointed out...This
Log in to the control panel supplied by your domain registrar. Then look for where you can change the "name servers" for your domain. You want to make sure there are only two values, and that the two values are: ns1.messagingengine.com ns2.messagingengine.com |
16 Aug 2018, 12:44 PM | #27 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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I ave been using my domains for 15 years with Namecheap hosting the domains and email with with RB and FM Never had a problem with RB and not with FM when they were using Classic interface.
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16 Aug 2018, 12:47 PM | #28 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,917
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You don't have to use SPF or DKIM. But I suggest that it's better if you do.
Bill |
16 Aug 2018, 02:12 PM | #29 | |
Cornerstone of the Community
Join Date: Jun 2004
Posts: 740
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Quote:
As long as the MX records for your domain point to FM, you can receive email at FM. Just like before, you just need to set up the addresses (as accounts or aliases). You can optionally configure things like DKIM and SPF. It's a good idea to do so because it fights spam. If you don't, email from your domain is more likely to be marked as spam by the recipients' servers. The simplest approach is to switch to using FastMail's DNS servers instead of (I assume) Namecheap's because FastMail automatically sets up all those records for you on its DNS servers. All you do is tell Namecheap you want to use FastMail's DNS servers instead of Namecheap's, and you're done. If you stick with Namecheap's servers, I assume you have to figure out a bunch of technical details on how to configure SPF and DKIM, and then add the appropriate records to Namecheap's servers. If I were you, I'd take the easy way out and just set the DNS servers for your domain to FastMail's. |
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17 Aug 2018, 02:15 AM | #30 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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I set MX Records to FM and created Alias's
he MX servers for your domain are set correctly: your email is hosted at FastMail. Add aliases or users at your domain for the addresses you wish to use. Yet nothing happens |
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