Unable to login

lux · 16 May 2003, 10:13 AM

always get the message:

Quote:

The session you are trying to use has expired. This is either because you were inactive for more than 2 hours or clicked the Logout button. Please enter your user name and password to login again and I'll try and continue from where you left off. If you were trying to send an email, DON'T PANIC, just log in below again and I'll send it off.

Tried with both IE and Mozilla...

kander · 16 May 2003, 10:15 AM

Same here. (I know, shouldn't be me-too'ing...) Cleaning out cookies did not make the problem go away.

--K

steventay · 16 May 2003, 10:17 AM

I have the same error too, cannot login.

ClassOf07 · 16 May 2003, 10:21 AM

Me three. And I attributed it to just establishing my IMAP access. I'm sad to say that I'm glad it's not just my problem. Hopefully it'll be fixed shortly.

-'Yes, you heard me right, that's dot f m'

HSC · 16 May 2003, 10:23 AM

Same problem at my work - half of the people can login just fine to fastmail but the other half get the above error - strange.

Onno · 16 May 2003, 10:24 AM

Hm, I just got this, too. I'm looking into it.

kander · 16 May 2003, 10:24 AM

Ok. I guess they've got the idea by now... looking at the other thread I think that there are two things playing right now, perhaps depending on what server you're on.

I am on Server2, and I get the Session Expiry problem, what server are y'all on?

--K

Lily · 16 May 2003, 10:25 AM

now I have this problem too

I tried both unsecure and secure login. Same problem in both cases

PetersWeb · 16 May 2003, 10:28 AM

I've managed to login twice, but when I click on an unread message, I'm logged out and return to the screen mentioned above.

Not sure what server I connect to - how can you tell?

kander · 16 May 2003, 10:29 AM

It's shown in the URL, when things are working as they should.

After logging in, and getting the error message, it says mailX in the url. The x is a number. Your server-number.

--K

PetersWeb · 16 May 2003, 10:31 AM

Thanks Kandor,

I get https://www.fastmail.fm/mail/ - does this mean it's server 1 or isn't it working correctly?

kander · 16 May 2003, 10:32 AM

Without number is Server 1, if I remember correctly. But since the others reported seeing this too, I guess it's now a FM-wide problem.

--K

Jager-bomb · 16 May 2003, 10:33 AM

I'm on Server 2, and getting the same error. Also logged into my girlfriend's account, hers is fine, but we both have the same problem when trying to login with my account.

kander · 16 May 2003, 10:35 AM

Jager-Bomb,

Now that's new.. what server is she on? 1 or 2?

Almost forgot: Welcome to the Forum!

--K

kander · 16 May 2003, 10:37 AM

Logged in succesfully. Got the error when opening a folder again.

--K

16 May 2003, 10:25 AM	#8
Lily Senior Member Join Date: Jan 2003 Location: Buenos Aires, Argentina Posts: 155	now I have this problem too I tried both unsecure and secure login. Same problem in both cases Last edited by Lily : 16 May 2003 at 10:27 AM.

16 May 2003, 10:29 AM	#10
kander The "e" in e-mail Join Date: Jan 2002 Location: The Netherlands Posts: 4,112	It's shown in the URL, when things are working as they should. After logging in, and getting the error message, it says mailX in the url. The x is a number. Your server-number. --K Last edited by kander : 16 May 2003 at 10:32 AM.

16 May 2003, 10:15 AM	#2
kander The "e" in e-mail Join Date: Jan 2002 Location: The Netherlands Posts: 4,112	Same here. (I know, shouldn't be me-too'ing...) Cleaning out cookies did not make the problem go away. --K

16 May 2003, 10:17 AM	#3
steventay Senior Member Join Date: Jan 2002 Posts: 187	I have the same error too, cannot login.

16 May 2003, 10:21 AM	#4
ClassOf07 Junior Member Join Date: May 2003 Posts: 6	Me three. And I attributed it to just establishing my IMAP access. I'm sad to say that I'm glad it's not just my problem. Hopefully it'll be fixed shortly. -'Yes, you heard me right, that's dot f m'

16 May 2003, 10:23 AM	#5
HSC Junior Member Join Date: Jun 2002 Posts: 20	Same problem at my work - half of the people can login just fine to fastmail but the other half get the above error - strange.

16 May 2003, 10:24 AM	#6
Onno Cornerstone of the Community Join Date: Nov 2002 Location: Amsterdam Posts: 753	Hm, I just got this, too. I'm looking into it.

16 May 2003, 10:28 AM	#9
PetersWeb Junior Member Join Date: Nov 2002 Location: Victoria, Australia Posts: 14	I've managed to login twice, but when I click on an unread message, I'm logged out and return to the screen mentioned above. Not sure what server I connect to - how can you tell?

16 May 2003, 10:31 AM	#11
PetersWeb Junior Member Join Date: Nov 2002 Location: Victoria, Australia Posts: 14	Thanks Kandor, I get https://www.fastmail.fm/mail/ - does this mean it's server 1 or isn't it working correctly?

16 May 2003, 10:32 AM	#12
kander The "e" in e-mail Join Date: Jan 2002 Location: The Netherlands Posts: 4,112	Without number is Server 1, if I remember correctly. But since the others reported seeing this too, I guess it's now a FM-wide problem. --K

16 May 2003, 10:33 AM	#13
Jager-bomb Junior Member Join Date: May 2003 Posts: 4	I'm on Server 2, and getting the same error. Also logged into my girlfriend's account, hers is fine, but we both have the same problem when trying to login with my account.

16 May 2003, 10:35 AM	#14
kander The "e" in e-mail Join Date: Jan 2002 Location: The Netherlands Posts: 4,112	Jager-Bomb, Now that's new.. what server is she on? 1 or 2? Almost forgot: Welcome to the Forum! --K

16 May 2003, 10:37 AM	#15
kander The "e" in e-mail Join Date: Jan 2002 Location: The Netherlands Posts: 4,112	Logged in succesfully. Got the error when opening a folder again. --K