EmailDiscussions.com  

Go Back   EmailDiscussions.com > Email Service Provider-specific Forums > FastMail Forum
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read
Stay in touch wirelessly

FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc.

Reply
 
Thread Tools
Old 29 Jan 2019, 07:22 AM   #1
jagomai
Member
 
Join Date: Mar 2008
Posts: 82
Question Rule condition to identify email replies

Hi,

I'm sorting emails from agencies based on a contact group called "agencies".

I only want the rule to trigger for new emails - not replies, even if included in the agencies group mentioned above.

Any way of identify replies that does not involve using glob expressions based on subject line? (I get emails in multiple languages...)

Thanks !
J
jagomai is offline   Reply With Quote

Old 29 Jan 2019, 10:27 AM   #2
BritTim
The "e" in e-mail
 
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,084
I cannot see any totally reliable way of distinguishing an email as a reply. Even relying on the subject line might not work, as the subject line can be changed by the person replying. In effect, each reply is really a totally new message which we can usually see is a reply based on various visual cues.The best try I can think of is to use a slightly different Reply To address when sending to one of your agencies group contacts (something like myname+agencyreply@fastmail.com) and sort based on that.
BritTim is offline   Reply With Quote
Old 29 Jan 2019, 04:23 PM   #3
jagomai
Member
 
Join Date: Mar 2008
Posts: 82
Quote:
Originally Posted by BritTim View Post
I cannot see any totally reliable way of distinguishing an email as a reply. Even relying on the subject line might not work, as the subject line can be changed by the person replying. In effect, each reply is really a totally new message which we can usually see is a reply based on various visual cues.The best try I can think of is to use a slightly different Reply To address when sending to one of your agencies group contacts (something like myname+agencyreply@fastmail.com) and sort based on that.
Ok, thanks BritTim for the reply!
jagomai is offline   Reply With Quote
Old 29 Jan 2019, 09:31 PM   #4
JeremyNicoll
Essential Contributor
 
Join Date: Dec 2017
Location: Scotland
Posts: 483
Wouldn't a rule for:

A header called In-Reply-To: does not exist

help?
JeremyNicoll is offline   Reply With Quote
Old 30 Jan 2019, 01:25 AM   #5
BritTim
The "e" in e-mail
 
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,084
Quote:
Originally Posted by JeremyNicoll View Post
Wouldn't a rule for:

A header called In-Reply-To: does not exist

help?
I had forgotten the In-Reply-To (and References) headers. Indeed, while technically optional, almost all mail clients these days will add an In-Reply-To header as recommended in the RFC (see https://tools.ietf.org/html/rfc5322 Section 3.6.4).
BritTim is offline   Reply With Quote
Old 30 Jan 2019, 07:33 AM   #6
jagomai
Member
 
Join Date: Mar 2008
Posts: 82
Quote:
Originally Posted by JeremyNicoll View Post
Wouldn't a rule for:

A header called In-Reply-To: does not exist

help?
Excellent, thank you! Have added that so let's see if it tends to work... :-)
jagomai is offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +9. The time now is 05:48 PM.

 

Copyright EmailDiscussions.com 1998-2022. All Rights Reserved. Privacy Policy