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Email Comments, Questions and Miscellaneous Share your opinion of the email service you're using. Post general email questions and discussions that don't fit elsewhere. |
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31 May 2015, 01:42 PM | #16 |
Senior Member
Join Date: Jan 2013
Posts: 192
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I found their business class email to be quite affordable, so I chose it. I'm completely satisfied.
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5 May 2020, 04:14 AM | #17 | |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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30% Off All Private Email Plans
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5 May 2020, 07:53 AM | #18 |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,722
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Namecheap's Private Email is a bit of a "sleeper" around here. Quite good for the money, starting at only about $12 a year. Nothing amazing, but I found it reliable, trouble free, and easy to set up with your domain hosted at Namecheap.
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5 May 2020, 11:39 PM | #19 |
Essential Contributor
Join Date: Jan 2017
Posts: 278
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I think people may have been put off by the fact that, until recently, the basic account only allowed one alias. I think it may have been possible to create a catchall alias but that's likely to get a lot of spam.
It's gone up to 10 now, which is more reasonable . |
19 Jun 2020, 05:18 AM | #20 |
Junior Member
Join Date: Jun 2020
Posts: 2
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Does their 2FA support app passwords? From their docs, it looks like if you enable 2FA then you lost IMAP support.
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24 Jun 2020, 06:59 AM | #21 | |
Essential Contributor
Join Date: Jan 2017
Posts: 278
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Quote:
What makes this worse is that the 10 aliases I mentioned previously can't be used to compose an email in webmail. You need an external mail client if you want to send mail from them. |
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24 Jun 2020, 07:28 PM | #22 |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,722
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A bit OT, but we really need to move to better security systems for email and other important online accounts. I really wonder if having 2FA via SMS makes us less secure than just a long random password. The reason being there have been so many hacks of phone numbers recently, including many high-profile ones. Even when companies allow some other 2FA method, like an authenticator app or a security key, they often demand you have a phone number as a backup via SMS. That seems like it might defeat the security of the other methods. End of rant.
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13 Jul 2020, 02:20 AM | #23 |
Member
Join Date: Apr 2002
Posts: 32
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Signed up their email service, mixed experience so far
Just signed up for their email service about a week ago, so far the experience has been mixed.
I initially went for their Starter plan (about $9.5/year currently as an initial signup promotion). Then a few hours later I realized the plan does not support ActiveSync whereas the Pro Plan (currently $22.0/year as an initial signup promotion) is advertised as supporting ActiveSync). So I checked the upgrade option and found that you would have to pay $22.0 to upgrade to the Pro plan, instead of paying only the difference. I talked with customer support via their Chat and requested that since paying for the difference was not an option, if I could cancel the Starter plan and purchase the Pro plan subsequently. The answer was no, according to Terms of Service one cannot cancel an email service purchase However, the customer service rep said he could make an exception for me. I ended up getting refunded and purchased the Pro Plan. So customer service seems quite good. With the Pro plan purchased, I began to configure my account for Outlook for Android using the advertised ActiveSync feature but was greeted with request to reenter my password even though the password was correct. Talked with customer support again. The customer service rep then told me that "ActiveSync is currently not working" and that they were working on the issue but there's no ETA in terms of fix. I was quite disappointed. I told the customer service rep they should have a prominent note on their website so one could be informed before buying their Pro plan with a plan to use their ActiveSync feature. Overall impression so far: - Customer support is good. The chat function is always responsive (about one-two minutes wait before a customer rep becomes available). Customer reps are courteous and helpful and patient. - Domain based email is straight forward and simple to setup if you have your domain hosted by Namecheap - Guides and instructions are abundant and well written. - Price seems reasonable What's bad: Not impressed that they do not inform potential customers about important advertised feature currently not working |
14 Jul 2020, 01:02 AM | #24 |
Member
Join Date: Apr 2002
Posts: 32
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Update: ActiveSync Working in Outlook Desktop
ActiveSync appears to be working in Outlook desktop under Windows 7, but still no go for Outlook Android 10.
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