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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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24 Mar 2012, 11:25 PM | #1 |
Member
Join Date: Aug 2005
Posts: 35
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Personality when replying always set as default
I set a default personality for each of my folders, and my main "personality preference when replying" is set to "always folder default", however I noticed that since a couple of days, whenever I reply from a specific folder, the personality of the reply message is set to the account default, and not to the folder default.
Tried to change browser/clear cache with no result. Using IE9 and Firefox11 I suspect this has something to do with recent changes and the "force default personality when sending from SMTP"... which caused some headaches to other users. I didn't notice that option before. |
25 Mar 2012, 01:17 PM | #2 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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The SMTP force From feature in Personalities was added over three years ago. So although some people may not have noticed it, the first posts in EMD Forums about this feature were in August, 2008. I don't think that is related to your complaint, but I guess it's possible.
I agree that the Options>Account Preferences>From when replying Always default folder/main setting seems to now only use the default personality From address, and it ignores the folder personality setting. Although the help isn't clear, I would also assume that just as when composing a new message when reading that folder, in this case a reply should use the folder personality for the reply. So I just sent a question about this to Fastmail staff, and will post the reply here. Bill |
25 Mar 2012, 07:43 PM | #3 |
Member
Join Date: Aug 2005
Posts: 35
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Ouch! I consider myself a "heavy and competent user" of the service, but I never noticed the Force SMTP identity. It's probably of no use to me.
However, regarding the problem of the system not applying the folder personality to replies, it started about one week ago. I opened the ticket after a couple of days, and has been escalated to RobM yesterday. Strangely, I see no other people complaining. I also tried changing the selected values in the folder default, in the personalities and in the main account option, but this had no effect, so I guess something went broke somewhere. Let's wait for Rob! I'll update this thread as soon as I get something more. |
26 Mar 2012, 12:05 AM | #4 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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Multiple folder personality bugs
I sent Rob (at Fastmail) and Marian (software tester at Opera) a note yesterday after your post and some testing here. The HTML interface (both normal and beta) also has a folder personality bug which recently began. I had noticed something odd happening with folder personalities a few days ago, but didn't investigate until I saw your post. Thanks for your post. Here is what I found:
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26 Mar 2012, 03:24 PM | #5 |
Member
Join Date: Aug 2005
Posts: 35
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Rob "repaired" it and closed the ticket (still have to check, but I trust him!).
Strange thing nobody else noticed - they're too busy complaining about contact sync. |
26 Mar 2012, 03:37 PM | #6 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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Yes, he has fixed the bug with the HTML interface. I found that the current AJAX interface ignores the folder personality setting, so that's not a bug.
Bill |
26 Mar 2012, 10:07 PM | #7 | |
Cornerstone of the Community
Join Date: Mar 2003
Location: Baltimore, MD (USA)
Posts: 835
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