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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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2 Nov 2018, 10:20 PM | #1 |
Member
Join Date: Jun 2015
Posts: 31
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Printable invoices currently broken
When I download a printable invoice, I get an invalid PDF.
Anyone else getting this? Acrobat Reader DC gives me "An error exists on this page. Acrobat may not display the page correctly." Microsoft Word can open them, but the contents are garbled. Presumably these PDFs are generated on the fly, since freshly downloading older invoices (which I have previously-saved and still-working local copies of) also gives me unreadable files. |
3 Nov 2018, 12:24 AM | #2 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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It might be worth trying a different browser. I have seen issues like this is the past where the problem was created by browser bugs or corrupted settings.
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3 Nov 2018, 12:44 AM | #3 |
Member
Join Date: Jun 2015
Posts: 31
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Thanks for the tip - gave it a try in another browser but the same error persists for me.
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3 Nov 2018, 04:49 AM | #4 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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When I download an invoice:
You may want to raise a support ticket. |
3 Nov 2018, 03:28 PM | #5 | |
Master of the @
Join Date: Mar 2000
Location: Tel-Aviv, ISRAEL
Posts: 1,664
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Quote:
Works flawlessly for me |
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5 Nov 2018, 05:58 PM | #6 | |
Member
Join Date: Jun 2015
Posts: 31
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Quote:
Was about to raise a ticket but having just re-downloaded the invoices - it's already been fixed. Seems like the font has changed. Not sure what threw off Adobe Acrobat. |
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