Fastcheck problems?

bookie8030 · 12 May 2007, 04:59 PM

Hi guys,

I'm just wondering if I'm the only person who started to experience fastcheck problems.

-Outlook express works fine for me
-Webmail works fine
-Every other internet application works fine for me, fastcheck just randomly stopped working this afternoon for me (EST)

-I verified that I have no bad LSP's installed
-When I click on the connection options in fastcheck, it says "connected to fastmail.fm" in each one
-I'm able to connect to the extent that I can select folders for checking though the program can't log in and has "connection problems"

that last time I had this issue, it was related to a bad LSP though that doesn't appear to be the case

any suggestions?

thanks

JasonWard · 12 May 2007, 07:42 PM

Yep. FastCheck has stopped working for me too, yesterday.

No error messages, everything else works just as before, FastCheck just shows with a red circle with a cross in it, that's it, no notifications, everything else seems to work fine

Jason

bookie8030 · 12 May 2007, 10:31 PM

well, at least I don't think I'm going nuts now

bookie8030 · 12 May 2007, 10:52 PM

it appears to be working now, I wonder what the issue was, I guess we'll never know

JRobert · 13 May 2007, 01:45 AM

I had this issue yesterday, and I have it now (12-May07,16:40Z).
Fastmail.fm and mail.messagingengine.com reply to pings with no problem and the web interface works with no problem. But Fastcheck says:

Code:

12/5 12:40 Getting new messages from FastServices
12/5 12:40 FastServices could not connect to FastMail.FM

-jeff-

jfcaffrey · 13 May 2007, 02:22 AM

Since at least yesterday - until now, no matter what PC I use to login to FM (and I've used three w/ different ISPs), after my first check of mail and closing, the FastCheck window shows red text indicating it's lost its connection to the ISP.

It has also behaved oddly in some other ways, which I can't accurately describe since I didn't see a pattern.

Someone reported that it's working fine now - but not here (US - East Coast). Any info on the problem or fix?

Thanks.

**Sherry** · 13 May 2007, 03:32 AM

Mine worked fine last night (PDT) and now this morning it is still working ok. Not sure why some would be working and not others unless it's an ISP or server problem?

Sherry

stuart · 13 May 2007, 05:50 AM

Life without Fastcheck? This is terrible!

I had no problems yesterday but it hasn't worked for me at all today.

JasonWard · 13 May 2007, 06:06 AM

Quote:

Originally Posted by bookie8030

it appears to be working now, I wonder what the issue was, I guess we'll never know

Still busted for me

Jason

JRobert · 13 May 2007, 06:12 AM

Reported to support.

-jeff-

IanO · 13 May 2007, 09:15 AM

Quote:

Originally Posted by JRobert

I had this issue yesterday, and I have it now (12-May07,16:40Z).
Fastmail.fm and mail.messagingengine.com reply to pings with no problem and the web interface works with no problem. But Fastcheck says:

Code:

12/5 12:40 Getting new messages from FastServices
12/5 12:40 FastServices could not connect to FastMail.FM

-jeff-

Same messages for me too, tried restarting Fastcheck (this has fixed problems for me before) with no luck. Reboot also did not work. A change to Fastservices?

Strange that the tests under Options/IMAP Settings and Options/Fastservices still say they can connect...

**Sherry** · 13 May 2007, 10:42 AM

Are any of you using the same virus program like Norton's (or Firewall)? I'm using AVG. A new update can sometimes cause sudden problems with email.

Sherry

RickNY · 13 May 2007, 01:35 PM

I am experiencing this issue with FastCheck only when I get new messages.. If the mailbox doesnt have new messages, it checks fine.

Otherwise, with new messages I get:

13/5 0:34 Getting new messages from FastServices
13/5 0:34 FastServices could not connect to FastMail.FM

Perhaps something changed in how the Fastmail server is reporting new messages?

Rick

n5bb · 13 May 2007, 02:32 PM

Fastcheck has been working perfectly for me, either when no new messages are found or when new messages arrive.

But I have had some erratic problems with Versamail (Palm OS email software for PDA cellphones) timing out when attempting to read the message body from my Fastmail account when I force a Get, although it works fine when running on a periodic Auto Sync every hour. This problem has been going on for a week or two, I think, with my Sprint PCS account on my Treo 650. This is using the older network connection, since this phone does not support the latest high speed network features.

After selecting Get, Versamail appears to be working until the last step, when I get a "Time Out reading body." error message. I have seen various error messages over time, but have only gotten this time out error in the last couple of weeks or so. Maybe only a few days -- I'm not sure of exactly how long, since I was travelling and wasn't sure initially if the problems were due to network issues at one city. But it seems to be failing 100% when using a manual Get messages, although the background Auto Sync appears to be working fine.

Maybe there is some timing error, with Fastcheck or Versamail not responding fast enough in some cases enough due to some ISP connections (or my cellular ISP connection). I don't know enough about how an IMAP client polls the server to know if this is a possibility.

Bill

JasonWard · 13 May 2007, 06:20 PM

Quote:

Originally Posted by Sherry

Are any of you using the same virus program like Norton's (or Firewall)? I'm using AVG. A new update can sometimes cause sudden problems with email.

Sherry

I use Norton as my anti-virus and Sunbelt Kerio as my personal firewall.

12 May 2007, 04:59 PM	#1
bookie8030 Junior Member Join Date: Aug 2004 Posts: 26	Fastcheck problems? Hi guys, I'm just wondering if I'm the only person who started to experience fastcheck problems. -Outlook express works fine for me -Webmail works fine -Every other internet application works fine for me, fastcheck just randomly stopped working this afternoon for me (EST) -I verified that I have no bad LSP's installed -When I click on the connection options in fastcheck, it says "connected to fastmail.fm" in each one -I'm able to connect to the extent that I can select folders for checking though the program can't log in and has "connection problems" that last time I had this issue, it was related to a bad LSP though that doesn't appear to be the case any suggestions? thanks

13 May 2007, 01:45 AM	#5
JRobert Master of the @ Join Date: Feb 2004 Location: New Hampshire, USA Posts: 1,561	I had this issue yesterday, and I have it now (12-May07,16:40Z). Fastmail.fm and mail.messagingengine.com reply to pings with no problem and the web interface works with no problem. But Fastcheck says: Code: 12/5 12:40 Getting new messages from FastServices 12/5 12:40 FastServices could not connect to FastMail.FM -jeff-

13 May 2007, 02:22 AM	#6
jfcaffrey Junior Member Join Date: May 2007 Posts: 5	FastCheck still not working Since at least yesterday - until now, no matter what PC I use to login to FM (and I've used three w/ different ISPs), after my first check of mail and closing, the FastCheck window shows red text indicating it's lost its connection to the ISP. It has also behaved oddly in some other ways, which I can't accurately describe since I didn't see a pattern. Someone reported that it's working fine now - but not here (US - East Coast). Any info on the problem or fix? Thanks.

13 May 2007, 02:32 PM	#14
n5bb Intergalactic Postmaster Join Date: May 2004 Location: Irving, Texas Posts: 8,929	Versamail Palm email client also erratic recently using Sprint Fastcheck has been working perfectly for me, either when no new messages are found or when new messages arrive. But I have had some erratic problems with Versamail (Palm OS email software for PDA cellphones) timing out when attempting to read the message body from my Fastmail account when I force a Get, although it works fine when running on a periodic Auto Sync every hour. This problem has been going on for a week or two, I think, with my Sprint PCS account on my Treo 650. This is using the older network connection, since this phone does not support the latest high speed network features. After selecting Get, Versamail appears to be working until the last step, when I get a "Time Out reading body." error message. I have seen various error messages over time, but have only gotten this time out error in the last couple of weeks or so. Maybe only a few days -- I'm not sure of exactly how long, since I was travelling and wasn't sure initially if the problems were due to network issues at one city. But it seems to be failing 100% when using a manual Get messages, although the background Auto Sync appears to be working fine. Maybe there is some timing error, with Fastcheck or Versamail not responding fast enough in some cases enough due to some ISP connections (or my cellular ISP connection). I don't know enough about how an IMAP client polls the server to know if this is a possibility. Bill

12 May 2007, 07:42 PM	#2
JasonWard Cornerstone of the Community Join Date: Mar 2004 Location: London, UK Posts: 834	Yep. FastCheck has stopped working for me too, yesterday. No error messages, everything else works just as before, FastCheck just shows with a red circle with a cross in it, that's it, no notifications, everything else seems to work fine Jason

12 May 2007, 10:31 PM	#3
bookie8030 Junior Member Join Date: Aug 2004 Posts: 26	well, at least I don't think I'm going nuts now

12 May 2007, 10:52 PM	#4
bookie8030 Junior Member Join Date: Aug 2004 Posts: 26	it appears to be working now, I wonder what the issue was, I guess we'll never know

13 May 2007, 03:32 AM	#7
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	Mine worked fine last night (PDT) and now this morning it is still working ok. Not sure why some would be working and not others unless it's an ISP or server problem? Sherry

13 May 2007, 05:50 AM	#8
stuart Member Join Date: Aug 2002 Location: Vancouver, Canada Posts: 65	Life without Fastcheck? This is terrible! I had no problems yesterday but it hasn't worked for me at all today.

13 May 2007, 06:12 AM	#10
JRobert Master of the @ Join Date: Feb 2004 Location: New Hampshire, USA Posts: 1,561	Reported to support. -jeff-

13 May 2007, 10:42 AM	#12
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	Are any of you using the same virus program like Norton's (or Firewall)? I'm using AVG. A new update can sometimes cause sudden problems with email. Sherry

13 May 2007, 01:35 PM	#13
RickNY Member Join Date: Jul 2005 Location: Long Island, NY Posts: 52	I am experiencing this issue with FastCheck only when I get new messages.. If the mailbox doesnt have new messages, it checks fine. Otherwise, with new messages I get: 13/5 0:34 Getting new messages from FastServices 13/5 0:34 FastServices could not connect to FastMail.FM Perhaps something changed in how the Fastmail server is reporting new messages? Rick