Had enough of Bluehost spam rejections. Alternatives?

dingobingo18 · 25 May 2016, 05:26 PM

Hi folks,

My first post here. I run several businesses and have my sites and emails with Bluehost. Back in 2012 when I started using them they were very good but have gotten progressively worse.

I've had maybe 8+ discussions with their technical support asking for my email to be removed from their spam filter and to also change the IP because it seems I'm sharing an email server with others who've caused the IP reputation to degrade.

My question is, what are your suggestions for alternative email providers? Due to time constraints I'm keen to keep my web hosting with Bluehost and simply migrate the emails at the moment.

Thank you in advance

jeffpan · 25 May 2016, 07:55 PM

My suggestion list, all have been used by myself.

Runbox, nothing special good but also not bad, I am using it
Fastmail, much faster than RB above, I am also the subscriber
Pobox, bought by FM above, 50GB mailstore account is cheap and nice
Google Apps, perfect, except for the privacy issues
TuffMail, web panel out of date, but the system is solid
Gandi.net, when you transfer the domain to them, you get 1GB storage for five email accounts each domain
Yandex, pretty good as google apps, but free, 1000 accounts for each domain IIRC
Zoho, not as good as the providers above, but free

dingobingo18 · 27 May 2016, 12:40 AM

Thanks for the suggestions. I'm in talks with FastMail

jarland · 27 May 2016, 01:09 AM

I'm curious why they're blocking your outgoing mail. You say from their spam filter, but if they have deployed an internal filter then that shouldn't take into account other users but only your email on an individual basis. Is it by chance CloudMark?

jeffpan · 27 May 2016, 10:03 AM

Quote:

Originally Posted by jarland

I'm curious why they're blocking your outgoing mail.

Many providers AFAIK such as iCloud, Aliyun do block outgoing messages once they think the messages are spams.

AnthroJeff · 13 Jun 2016, 06:59 PM

It's finally gotten so bad it's time to move - but to where?

I also talked to tech support @ Bluehost about 6 times in the past few weeks, until they finally said they cannot adjust the outgoing mail spam filters and I'll have to live with many of my outgoing mails being blocked, with no notifications or bounces.

One by one all my BH clients are complaining about their emails not being sent.

Most emails with links or numbers like IP numbers in them are flagged and STOPPED dead. Of course most of us sometimes need to send content with something other than plain text.

When I remove the links or numbers, the mail sends as it should. But this is not viable as forms are also being blocked now.

PLEASE tell me a good web host, especially for WordPress, with good service, no email issues, and a reasonable price.

What a nightmare when I'm hosting so many sites there and they just end up saying, "No, we can't do anything." In other words, go somewhere else - OK, I will.

Appreciate any help, fixes, advice, or tips. Or just commiseration.

William9 · 14 Jun 2016, 02:47 PM

You're better served by having separate providers. One specializing in email service such as on of the companies that Jeffpan listed and another specializing in hosting websites

AnthroJeff · 14 Jun 2016, 03:29 PM

Can you use emails with your domain name at these email providers? And do these emails continue to go to the web host mail server?

Or is it a completely different service with different email addresses? Never used one. Assume you can sync with std email clients?

George_B · 14 Jun 2016, 10:48 PM

Quote:

Originally Posted by William9

You're better served by having separate providers. One specializing in email service such as on of the companies that Jeffpan listed and another specializing in hosting websites

Traditionally we've advised the same, but honestly web-hosting is much easier to serve than e-mail hosting. We launched our small-business package ( 5 e-mail accounts + cPanel webhosting for 60$/year ) precisely for this reason. We have several customers from this forum on it and so far they all consider the WordPress much faster than on other webhosts.

William9 · 15 Jun 2016, 02:33 AM

Quote:

Originally Posted by AnthroJeff

Can you use emails with your domain name at these email providers? And do these emails continue to go to the web host mail server?

Or is it a completely different service with different email addresses? Never used one. Assume you can sync with std email clients?

These forums have many posts over the years from people not satisfied with email services provided by companies which primarily provide web hosting services. As George_B indicated, email hosting is more difficult.

Email service providers listed by Jeffpan (plus Polarismail and Luxsci, etc.) can host the mail services for your own domain. Many regard these email specialists as providing better email service than Web Hosts. There may be exceptions as pointed out by George_B/Polarismail (i.e some email providers also provide web hosting service). The split in hosting services occurs at your DNS settings. For any given domain, the MX records point to your mail provider servers, which may be completely separate from your Web host for the same domain.

popowich · 15 Jun 2016, 02:47 AM

Split up the web and email services.

Migrate the WordPress sites to WP-Engine

Migrate the email to LuxSci

I've referred many their way. Few have left the services over the years.

zubairkhan · 13 Oct 2020, 03:06 AM

However, Bluehost and Hostgator owned by the same company, but I must say Hostgator is very good then Bluehost. I had never faced any issue with Hostgator, So if I compare Bluehost and Hostgator then, I recommend Hostgator.

jarland · 13 Oct 2020, 04:59 AM

Quote:

Originally Posted by zubairkhan

However, Bluehost and Hostgator owned by the same company, but I must say Hostgator is very good then Bluehost. I had never faced any issue with Hostgator, So if I compare Bluehost and Hostgator then, I recommend Hostgator.

HostGator has maintained their own staffing and offices, though around the time I left they were walking people out of the door daily clearly just trying to reduce the number of talented admins while increasing the number of chat techs. The goal was to have the talented admins automating actions for the chat techs to just press little “fix” buttons that ran the automations.

HostGator still relies on BlueHost though, to the point that to physically reboot a server they actually have to ask BlueHost in their customer facing live chat for someone to do it. On the software side they’ll continue to blend together more and more as the years pass, especially if the cpanel pricing changes end up hitting them because it’ll drive internal development across the brands.

25 May 2016, 05:26 PM	#1
dingobingo18 Junior Member Join Date: May 2016 Posts: 2	Had enough of Bluehost spam rejections. Alternatives? Hi folks, My first post here. I run several businesses and have my sites and emails with Bluehost. Back in 2012 when I started using them they were very good but have gotten progressively worse. I've had maybe 8+ discussions with their technical support asking for my email to be removed from their spam filter and to also change the IP because it seems I'm sharing an email server with others who've caused the IP reputation to degrade. My question is, what are your suggestions for alternative email providers? Due to time constraints I'm keen to keep my web hosting with Bluehost and simply migrate the emails at the moment. Thank you in advance

25 May 2016, 07:55 PM	#2
jeffpan The "e" in e-mail Join Date: Sep 2005 Location: Macao Posts: 2,130 Representative of: tls-mail.com	My suggestion list, all have been used by myself. Runbox, nothing special good but also not bad, I am using it Fastmail, much faster than RB above, I am also the subscriber Pobox, bought by FM above, 50GB mailstore account is cheap and nice Google Apps, perfect, except for the privacy issues TuffMail, web panel out of date, but the system is solid Gandi.net, when you transfer the domain to them, you get 1GB storage for five email accounts each domain Yandex, pretty good as google apps, but free, 1000 accounts for each domain IIRC Zoho, not as good as the providers above, but free

13 Jun 2016, 06:59 PM	#6
AnthroJeff Junior Member Join Date: Jun 2016 Posts: 2	Bluehost Blocking Outgoing Emails It's finally gotten so bad it's time to move - but to where? I also talked to tech support @ Bluehost about 6 times in the past few weeks, until they finally said they cannot adjust the outgoing mail spam filters and I'll have to live with many of my outgoing mails being blocked, with no notifications or bounces. One by one all my BH clients are complaining about their emails not being sent. Most emails with links or numbers like IP numbers in them are flagged and STOPPED dead. Of course most of us sometimes need to send content with something other than plain text. When I remove the links or numbers, the mail sends as it should. But this is not viable as forms are also being blocked now. PLEASE tell me a good web host, especially for WordPress, with good service, no email issues, and a reasonable price. What a nightmare when I'm hosting so many sites there and they just end up saying, "No, we can't do anything." In other words, go somewhere else - OK, I will. Appreciate any help, fixes, advice, or tips. Or just commiseration.

15 Jun 2016, 02:47 AM	#11
popowich Essential Contributor Join Date: May 2009 Posts: 263 Representative of: EmailQuestions.com	Split up the web and email services. Migrate the WordPress sites to WP-Engine Migrate the email to LuxSci I've referred many their way. Few have left the services over the years. Last edited by popowich : 13 Oct 2020 at 03:27 AM. Reason: (removed broken link for WP-Engine)

13 Oct 2020, 03:06 AM	#12
zubairkhan Junior Member Join Date: Oct 2020 Posts: 1	Hostgator However, Bluehost and Hostgator owned by the same company, but I must say Hostgator is very good then Bluehost. I had never faced any issue with Hostgator, So if I compare Bluehost and Hostgator then, I recommend Hostgator.

27 May 2016, 12:40 AM	#3
dingobingo18 Junior Member Join Date: May 2016 Posts: 2	Thanks for the suggestions. I'm in talks with FastMail

27 May 2016, 01:09 AM	#4
jarland Essential Contributor Join Date: Apr 2014 Posts: 399 Representative of: MXRoute.com	I'm curious why they're blocking your outgoing mail. You say from their spam filter, but if they have deployed an internal filter then that shouldn't take into account other users but only your email on an individual basis. Is it by chance CloudMark?

14 Jun 2016, 02:47 PM	#7
William9 The "e" in e-mail Join Date: Nov 2005 Location: San Francisco Posts: 2,281	You're better served by having separate providers. One specializing in email service such as on of the companies that Jeffpan listed and another specializing in hosting websites

14 Jun 2016, 03:29 PM	#8
AnthroJeff Junior Member Join Date: Jun 2016 Posts: 2	Can you use emails with your domain name at these email providers? And do these emails continue to go to the web host mail server? Or is it a completely different service with different email addresses? Never used one. Assume you can sync with std email clients?