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Old 28 Apr 2014, 06:08 AM   #1
dingdong
Member
 
Join Date: Sep 2009
Posts: 88
Office 2013 crashing affects Outlook on 8

my Windows Movie Maker is affected by the crash.
I have had to revert to One Note to get info out of saved documents.
I am away from my home where my key is and so a re-install is not gonna happen.
I need an answer as Office is installed and wont start with the message "Microsoft bla,bla,bla has stopped working"
I need access to my emails and other things - all have stopped working.
I dont have Abbey Finereader - at least its not in the programs list as far as I can see.
All applications open in safe mode but Word wont give up a page to type.
I have clicked on the repair option in Programs but that doesnt work online or other.
I have disabled all add ins to all apps but still the same problem.
Are there any other solutions to be suggested?
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Old 28 Apr 2014, 06:19 AM   #2
n5bb
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Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
Are you using IMAP for your email? If so, then as long as you leave your messages on the server you should be able to use another email client (or webmail if your provider supports this) to get to your email. This would require you to know the login credentials for your email account. If you use POP and pull all email down to your computer you are out of luck until you get Outlook rebuilt.

Bill
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Old 29 Apr 2014, 04:05 AM   #3
loandtee
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Join Date: Apr 2014
Posts: 2
Administrator

Have you tried running office as an administrator?
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Old 29 Apr 2014, 04:17 AM   #4
dingdong
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Join Date: Sep 2009
Posts: 88
yes.....no good.
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