Recommendations for NEW E-mail Service

EdinwolfPA · 29 Oct 2009, 03:51 PM

Hello,

I have been using the same e-mail service Mailsnare.net since 2002.

I can no longer tolerate the poor customer service,etc. from this company any longer.

My subscription to this service ends in September 2010 and I have no plans of renewing with this company.

What are people using these days for an e-mail service?

Any recommendations (both paid and free) for a NEW e-mail service would be greatly appreciated.

Thanks for any help

David

ST123 · 29 Oct 2009, 04:49 PM

Have a look at:

www.tuffmail.com

www.emailthatworks.net

www.fastmail.fm

http://www.google.com/apps/

www.luxsci.com

www.01.com

Merovingian · 29 Oct 2009, 06:28 PM

ST123 made a good list. I will personally vouch for Fastmail. I'm in my third year of using them (with Enhanced level), and I have not had any issues whatsoever. I have been continually impressed with their fast and responsive customer service, and the overall product they provide.

For me, the major selling points of fastmail are being able to customize my service with different levels, add different aliases, host my own domains, file storage, etc. Completely worth my money! I've had about a dozen friends and family switch to Fastmail, and no one has regretted it.

cheers and good luck!

David · 29 Oct 2009, 09:59 PM

I will recommend eumx.net.

Berenburger · 29 Oct 2009, 11:59 PM

Quote:

Originally Posted by David

I will recommend eumx.net.

I second that. Don't be discouraged by the outdated homepage. A new one is under construction (at least, that's what they say).

**Sherry** · 30 Oct 2009, 02:42 AM

Hi David,

I'm another one who would recommend FastMail. They have a lot of Domains to choose from and a great bunch of Features (more have been added since that post). They are also very Reliable.

Sherry

ankupan · 30 Oct 2009, 09:58 PM

I think,

Someone has forgotten to mention

Webmail.us/Mailtrust and now it is http://www.rackspace.com/email_hosting

I am using them from last three years, they are just excellent, 24 hrs support, almost 99.99% uptime too.

I recommend them for all usages.

mvip · 30 Oct 2009, 10:11 PM

Quote:

Originally Posted by ankupan

I think,

Someone has forgotten to mention

Webmail.us/Mailtrust and now it is http://www.rackspace.com/email_hosting

I am using them from last three years, they are just excellent, 24 hrs support, almost 99.99% uptime too.

I recommend them for all usages.

Yeah, Rackspace is a good option too. Their support is really good.

EdinwolfPA · 30 Oct 2009, 10:48 PM

Quote:

Originally Posted by mvip

Yeah, Rackspace is a good option too. Their support is really good.

I was just looking at this service-they have outstanding customer service

I was just talking to one of their reps

I sure miss the days of good customer service in an e-mail service provider

EdinwolfPA · 30 Oct 2009, 11:02 PM

Hello,

Thanks to everyone that has provided input thus far

Your recommendations for a new e-mail service are really good and helpful to me

Please continue to add any/all recommendations for a new e-mail service to this thread

Thanks for your continued help with this matter

David

JRobert · 30 Oct 2009, 11:35 PM

A lot may depend on what you expect from a mail provider and how you hope to use the service. The list above is short enough that you can probably evaluate each of them against your intentions and preferences. Or you could say something about what's important to you in a mail service and you'll probably get a little more insight back in the replies.

Will you use a mail client on your own machine or browse to their web-mail interface?
Is a simple, fast, web-mail OK or do you want one with gee-whiz features (an AJAX-y interface such as Yahoo's recently upgraded interface)?
If you'll use a mail client, do you want IMAP service (mail kept on their server or POP (you'll download the mail to your client)?
How much mail storage (& file storage, if offered) do you need or want?
Do you need to send high volume mailings?
Do you need to send or receive huge files? Check their mail-size limits.

These and other preferences will help folks answer your question in more detail from their personal experiences as users.

EdinwolfPA · 31 Oct 2009, 12:38 AM

I am looking for an established and reliable e-mail service with good customer service.

The services I am looking for are the following:

file storage (optional)
E-mail Client (Thunderbird )& web- based app
Ability to add e-mail storage space (if needed)
Ability to have multiple mailboxes (optional)
A decent file attachment size
Good SPAM filters
Virus Protection
IMAP capability

These are the main features I am looking for to name a few

Hope this helps

David

JRobert · 31 Oct 2009, 05:16 AM

I can personally recommend Fastmail for those criteria, with the caveat that you'll need to decide whether your requirements, "Ability to add e-mail storage space" and "A decent file attachment size" are adequately met by Fastmail's current offerings at the account level you're considering.

If, by "Multiple mailboxes..." you mean literally multiple inboxes, you'll need a separate account for each. Consider a business or family account group in that case.

If you mean most anything else you can get a very useful approximation to it with aliases and personalities and the using the excellent Sieve filtering to pre-sort your incoming mail. You can even use a POP client to pull mail from a folder other than the Inbox. There's a lot of flexibility available there.

Good luck with your choice.

chuckster · 31 Oct 2009, 07:34 PM

the same FM users that recommend this rather yoyo service.

better check this plus you never read this in their testimonials.

http://www.emaildiscussions.com/showthread.php?t=57900

Merovingian · 31 Oct 2009, 07:42 PM

Quote:

Originally Posted by chuckster

the same FM users that recommend this rather yoyo service.

better check this plus you never read this in their testimonials.

http://www.emaildiscussions.com/showthread.php?t=57900

ah, chuckster. Aside from the occasional post about gmail, I believe all of your posts seem to bash Fastmail.

I'm quite sure every email service has had downtime. At least with Fastmail, there are real people that can be contacted to help. I've never heard of anybody receiving a personal response (or any response, for that matter) at gmail.

It's really OK if you prefer a different service, we don't mind

29 Oct 2009, 03:51 PM	#1
EdinwolfPA Cornerstone of the Community Join Date: Oct 2009 Location: PA Posts: 683	Recommendations for NEW E-mail Service Hello, I have been using the same e-mail service Mailsnare.net since 2002. I can no longer tolerate the poor customer service,etc. from this company any longer. My subscription to this service ends in September 2010 and I have no plans of renewing with this company. What are people using these days for an e-mail service? Any recommendations (both paid and free) for a NEW e-mail service would be greatly appreciated. Thanks for any help David

30 Oct 2009, 11:02 PM	#10
EdinwolfPA Cornerstone of the Community Join Date: Oct 2009 Location: PA Posts: 683	Thanks for the information thus far Hello, Thanks to everyone that has provided input thus far Your recommendations for a new e-mail service are really good and helpful to me Please continue to add any/all recommendations for a new e-mail service to this thread Thanks for your continued help with this matter David

30 Oct 2009, 11:35 PM	#11
JRobert Master of the @ Join Date: Feb 2004 Location: New Hampshire, USA Posts: 1,561	A lot may depend on what you expect from a mail provider and how you hope to use the service. The list above is short enough that you can probably evaluate each of them against your intentions and preferences. Or you could say something about what's important to you in a mail service and you'll probably get a little more insight back in the replies. Will you use a mail client on your own machine or browse to their web-mail interface? Is a simple, fast, web-mail OK or do you want one with gee-whiz features (an AJAX-y interface such as Yahoo's recently upgraded interface)? If you'll use a mail client, do you want IMAP service (mail kept on their server or POP (you'll download the mail to your client)? How much mail storage (& file storage, if offered) do you need or want? Do you need to send high volume mailings? Do you need to send or receive huge files? Check their mail-size limits. These and other preferences will help folks answer your question in more detail from their personal experiences as users.

31 Oct 2009, 12:38 AM	#12
EdinwolfPA Cornerstone of the Community Join Date: Oct 2009 Location: PA Posts: 683	What I am looking for I am looking for an established and reliable e-mail service with good customer service. The services I am looking for are the following: file storage (optional) E-mail Client (Thunderbird )& web- based app Ability to add e-mail storage space (if needed) Ability to have multiple mailboxes (optional) A decent file attachment size Good SPAM filters Virus Protection IMAP capability These are the main features I am looking for to name a few Hope this helps David

29 Oct 2009, 04:49 PM	#2
ST123 Registered User Join Date: Oct 2006 Posts: 151	Have a look at: www.tuffmail.com www.emailthatworks.net www.fastmail.fm http://www.google.com/apps/ www.luxsci.com www.01.com

29 Oct 2009, 06:28 PM	#3
Merovingian Master of the @ Join Date: Aug 2007 Location: U.S.A. Posts: 1,583	ST123 made a good list. I will personally vouch for Fastmail. I'm in my third year of using them (with Enhanced level), and I have not had any issues whatsoever. I have been continually impressed with their fast and responsive customer service, and the overall product they provide. For me, the major selling points of fastmail are being able to customize my service with different levels, add different aliases, host my own domains, file storage, etc. Completely worth my money! I've had about a dozen friends and family switch to Fastmail, and no one has regretted it. cheers and good luck!

29 Oct 2009, 09:59 PM	#4
David Ultimate Contributor Join Date: Dec 2001 Location: Canada. Posts: 10,355	I will recommend eumx.net.

30 Oct 2009, 02:42 AM	#6
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	Hi David, I'm another one who would recommend FastMail. They have a lot of Domains to choose from and a great bunch of Features (more have been added since that post). They are also very Reliable. Sherry

30 Oct 2009, 09:58 PM	#7
ankupan Cornerstone of the Community Join Date: Apr 2004 Posts: 812	I think, Someone has forgotten to mention Webmail.us/Mailtrust and now it is http://www.rackspace.com/email_hosting I am using them from last three years, they are just excellent, 24 hrs support, almost 99.99% uptime too. I recommend them for all usages.

31 Oct 2009, 05:16 AM	#13
JRobert Master of the @ Join Date: Feb 2004 Location: New Hampshire, USA Posts: 1,561	I can personally recommend Fastmail for those criteria, with the caveat that you'll need to decide whether your requirements, "Ability to add e-mail storage space" and "A decent file attachment size" are adequately met by Fastmail's current offerings at the account level you're considering. If, by "Multiple mailboxes..." you mean literally multiple inboxes, you'll need a separate account for each. Consider a business or family account group in that case. If you mean most anything else you can get a very useful approximation to it with aliases and personalities and the using the excellent Sieve filtering to pre-sort your incoming mail. You can even use a POP client to pull mail from a folder other than the Inbox. There's a lot of flexibility available there. Good luck with your choice.

31 Oct 2009, 07:34 PM	#14
chuckster Member Join Date: Sep 2007 Posts: 67	the same FM users that recommend this rather yoyo service. better check this plus you never read this in their testimonials. http://www.emaildiscussions.com/showthread.php?t=57900