Fastmail.FM down @ 20:07 BST on 16th October

NJSS · 17 Oct 2019, 05:09 AM

https://www.isitdownrightnow.com/fastmail.fm.html

502 Bad Gateway

20:07 BST = 19:07 UTC/GMT

NJSS

sflorack · 17 Oct 2019, 05:11 AM

"Some customers are experience interrupted access to Fastmail services. We're looking into it."

via https://www.fastmailstatus.com/

NJSS · 17 Oct 2019, 05:16 AM

Back up at 20:16 BST

The message is " The service is operating in a degraded capacity"

NJSS

hjACFjf4B6 · 17 Oct 2019, 04:00 PM

The experience on the IOS during this situation is very poor. The message is very small and unreadable. Especially on an Iphone X.

JeremyNicoll · 17 Oct 2019, 07:08 PM

Quote:

Originally Posted by hjACFjf4B6

The experience on the IOS during this situation is very poor. The message is very small and unreadable. Especially on an Iphone X.

So... raise a ticket with FM and complain. Telling us, other users, here, will not help.

ppm · 18 Oct 2019, 12:37 AM

For the past hour, I have been suffering from a very slow web access to Fastmail.

I tried rebooting my PC, flushing the DNS, scanning with an antivirus etc. Nothing special noticed on my side. Business as usual. Other sites are fine. Just Fastmail is slow.

ppm · 18 Oct 2019, 10:31 AM

Quote:

Originally Posted by ppm

For the past hour, I have been suffering from a very slow web access to Fastmail.

I tried rebooting my PC, flushing the DNS, scanning with an antivirus etc. Nothing special noticed on my side. Business as usual. Other sites are fine. Just Fastmail is slow.

I tried something else: I launched a VPN to use an alternative route and my access to Fastmail was back as fast as usual

17 Oct 2019, 05:09 AM	#1
NJSS Master of the @ Join Date: Jul 2002 Location: Hampshire, UK Posts: 1,211	Fastmail.FM down @ 20:07 BST on 16th October https://www.isitdownrightnow.com/fastmail.fm.html 502 Bad Gateway 20:07 BST = 19:07 UTC/GMT NJSS

17 Oct 2019, 05:16 AM	#3
NJSS Master of the @ Join Date: Jul 2002 Location: Hampshire, UK Posts: 1,211	Back up at 20:16 BST The message is " The service is operating in a degraded capacity" NJSS Last edited by NJSS : 17 Oct 2019 at 05:24 AM.

18 Oct 2019, 12:37 AM	#6
ppm Member Join Date: Nov 2003 Location: Hong Kong Posts: 61	Fastmail still abnormally slow For the past hour, I have been suffering from a very slow web access to Fastmail. I tried rebooting my PC, flushing the DNS, scanning with an antivirus etc. Nothing special noticed on my side. Business as usual. Other sites are fine. Just Fastmail is slow.

17 Oct 2019, 05:11 AM	#2
sflorack The "e" in e-mail Join Date: Feb 2002 Posts: 2,904	"Some customers are experience interrupted access to Fastmail services. We're looking into it." via https://www.fastmailstatus.com/

17 Oct 2019, 04:00 PM	#4
hjACFjf4B6 Member Join Date: Feb 2008 Posts: 74	The experience on the IOS during this situation is very poor. The message is very small and unreadable. Especially on an Iphone X.