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Old 13 Jul 2017, 08:26 PM   #1
dragonmyst47
Junior Member
 
Join Date: Jul 2017
Posts: 3
Ony new address

I recently did a clean install on my laptop so had to reinstall Google and Gmail thats where the trouble starts they gave me a new e address and the whole program is different.I now only get emails to the Gmail addresses it no longer can get my Virgin Blueyonder ones and my contacts list have disappeared also. I have tried to do all the things in the so called help.The strange thing is I still get them on my phone and tablet which are both Android. Any help appreciated.

Sonya
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Old 14 Jul 2017, 09:23 AM   #2
Berenburger
The "e" in e-mail
 
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,257
Quote:
Originally Posted by dragonmyst47 View Post
I recently did a clean install on my laptop so had to reinstall Google and Gmail thats where the trouble starts they gave me a new e address and the whole program is different.I now only get emails to the Gmail addresses it no longer can get my Virgin Blueyonder ones and my contacts list have disappeared also. I have tried to do all the things in the so called help.The strange thing is I still get them on my phone and tablet which are both Android. Any help appreciated.

Sonya
More details please.
I don't understand a few things.
How did you reinstall Google and Gmail? It can't be installed. It are websites, running in a browser.
Who gave you a new email address? Why? Is that a new Gmail address? What happened to the old one?
Again, be so detailed as possible. What OS is your laptop running, what email program you're using. Who is your email provider, etc.
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