Checking in on Tuffmail.net (no reason to believe there's a problem)

hydrostarr · 10 Sep 2011, 12:53 AM

Have a lot of dependence on Tuffmail.net for my email services, and taking caution to evaluate any associated risk. Have emailed them to ask this, but checking here as well:

Any reason to suspect that Tuffmail won't be "alive and kicking" for the foreseeable future?
What's Tuffmail's general reputation in this community? (fwiw, I'm absolutely thrilled with their service and capabilities.)

http://www.tuffmail.com/

EdinwolfPA · 10 Sep 2011, 08:32 AM

Hello,

To my knowledge, this thread is the most recent discussion on Tuffmail on the EMD Forum:

http://www.emaildiscussions.com/showthread.php?t=61466

Hope this helps

David

zinneken · 10 Sep 2011, 11:19 PM

I bought my first domain in 1998, and have changed email hosts every 6-12 months because of reliability issues. Until I joined tuffmail in 2006. They have NEVER let me down, and I'm still with them.

The only thing is, the cost of space has been evolving (lower prices) since I joined in 2006, and their plans have not followed to accommodate more space for the cost. The IMAP email storage space is therefore nowadays quite expensive compared to others.

I'm staying just because of their reliability. I don't want to bother trying another to find out that they're not 100% reliable. I am searching a serious and cost-effective IMAP backup solution though ... But that was not your question.

Tuffmail for me = 100% reliability.

hydrostarr · 11 Sep 2011, 09:49 AM

Thanks zinneken, very good to know.

Also, got this reply from Derek @ Tuffmail (and got his permission to post it here):

Quote:

Originally Posted by Derek@Tuffmail

We're planning on sticking around for a long time, so no need to worry. We're in good shape
financially and plans are in motion for more growth.

You would definitely receive at least 2-3 months notice in the event of a potential shutdown.

Best regards,

Derek
Tuffmail Support

As noted before, I'm an extremely happy Tuffmail customer.

**CyberSmurf** · 11 Sep 2011, 11:17 PM

moderator:

Thread moved from "Early Warning" forum to "Email Comments, Questions and Miscellanea".

SethM · 15 Sep 2011, 01:49 AM

Quote:

Originally Posted by zinneken

The only thing is, the cost of space has been evolving (lower prices) since I joined in 2006, and their plans have not followed to accommodate more space for the cost. The IMAP email storage space is therefore nowadays quite expensive compared to others.

To be fair, there is a world of difference between the price of a portable terabyte USB hard drive and arrays of storage that can handle high IOPS (whether it's NAS, SAN, cluster, etc.)

sheprd · 16 Sep 2011, 02:53 AM

May be slightly off topic but in my opinion if Tuffmail added option of changing themes including color Themes this would enhance their service.
Please disregard this post. I had overlooked the fact that Tuffmail already has the option of selecting Themes. Sorry about that.

EdinwolfPA · 16 Sep 2011, 08:09 AM

Hello,

Those of you who are using Tuffmail as an email service:

1. Are you using Sophos in conjuction with the standard AV protection provided by this service?

2. Where is this service located at?

Just curious for future reference.

Thanks for any information.

David

hydrostarr · 16 Sep 2011, 08:25 AM

Have employed Sophos for my Tuffmail account for several years.

Last I knew at least some servers were in Florida (Tampa, maybe?). But this may have changed and/or I'm misremembering. Suggest asking Derek ( support at tuffmail dot net).

nbarr · 16 Sep 2011, 09:29 AM

1) Yes as well
2) I believe the servers are Colocated at Ethernext.com / Miamidatavault.com ( Same physical address ) in Miami Florida.

William9 · 16 Sep 2011, 10:04 AM

Right. No change from Jon Capo. And the new owner said he is located in Canada

Berenburger · 16 Sep 2011, 04:45 PM

Quote:

Originally Posted by nbarr;5276082)

I believe the servers are Colocated at Ethernext.com / Miamidatavault.com ( Same physical address ) in Miami Florida.

http://miamidatavault.com/

EdinwolfPA · 16 Sep 2011, 11:44 PM

Hello,

What I am interested in knowing is there any foreign transaction fees associated with this service?

Is Tuffmail a U.S. based company when dealing with credit card transactions?

David

janusz · 16 Sep 2011, 11:55 PM

Quote:

Originally Posted by EdinwolfPA

What I am interested in knowing is there any foreign transaction fees associated with this service?

These fees are around 2-3%. Will this surcharge really make you go elsewhere if you like the service? And, conversely, will you sign up for the second-best service because it's 3% cheaper?

nbarr · 17 Sep 2011, 12:26 AM

Quote:

Originally Posted by EdinwolfPA

Hello,

What I am interested in knowing is there any foreign transaction fees associated with this service?

Is Tuffmail a U.S. based company when dealing with credit card transactions?

David

I have renewed my account since Tuffmail was purchased by Breah Internet, Inc. / Derek Ferguson from John Capo / Irbs Engineering.
The prices are US funds and there are not any extra fees added on ( ie Credit Card fees ).
The price listed on the web site is what came off of my credit card in US funds.

10 Sep 2011, 12:53 AM	#1
hydrostarr Member Join Date: Jul 2003 Posts: 55	Checking in on Tuffmail.net (no reason to believe there's a problem) Have a lot of dependence on Tuffmail.net for my email services, and taking caution to evaluate any associated risk. Have emailed them to ask this, but checking here as well: Any reason to suspect that Tuffmail won't be "alive and kicking" for the foreseeable future? What's Tuffmail's general reputation in this community? (fwiw, I'm absolutely thrilled with their service and capabilities.) http://www.tuffmail.com/ Last edited by hydrostarr : 10 Sep 2011 at 02:22 AM. Reason: better wording, link reference

16 Sep 2011, 02:53 AM	#7
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	May be slightly off topic but in my opinion if Tuffmail added option of changing themes including color Themes this would enhance their service. Please disregard this post. I had overlooked the fact that Tuffmail already has the option of selecting Themes. Sorry about that. Last edited by sheprd : 16 Sep 2011 at 08:31 AM. Reason: correction added

16 Sep 2011, 08:09 AM	#8
EdinwolfPA Cornerstone of the Community Join Date: Oct 2009 Location: PA Posts: 683	Some more questions Hello, Those of you who are using Tuffmail as an email service: 1. Are you using Sophos in conjuction with the standard AV protection provided by this service? 2. Where is this service located at? Just curious for future reference. Thanks for any information. David

10 Sep 2011, 08:32 AM	#2
EdinwolfPA Cornerstone of the Community Join Date: Oct 2009 Location: PA Posts: 683	Hello, To my knowledge, this thread is the most recent discussion on Tuffmail on the EMD Forum: http://www.emaildiscussions.com/showthread.php?t=61466 Hope this helps David

10 Sep 2011, 11:19 PM	#3
zinneken Senior Member Join Date: Aug 2009 Posts: 136	I bought my first domain in 1998, and have changed email hosts every 6-12 months because of reliability issues. Until I joined tuffmail in 2006. They have NEVER let me down, and I'm still with them. The only thing is, the cost of space has been evolving (lower prices) since I joined in 2006, and their plans have not followed to accommodate more space for the cost. The IMAP email storage space is therefore nowadays quite expensive compared to others. I'm staying just because of their reliability. I don't want to bother trying another to find out that they're not 100% reliable. I am searching a serious and cost-effective IMAP backup solution though ... But that was not your question. Tuffmail for me = 100% reliability.

11 Sep 2011, 11:17 PM	#5
CyberSmurf Moderator Join Date: Nov 2001 Location: British Columbia Posts: 4,011	moderator: Thread moved from "Early Warning" forum to "Email Comments, Questions and Miscellanea".

16 Sep 2011, 08:25 AM	#9
hydrostarr Member Join Date: Jul 2003 Posts: 55	Have employed Sophos for my Tuffmail account for several years. Last I knew at least some servers were in Florida (Tampa, maybe?). But this may have changed and/or I'm misremembering. Suggest asking Derek ( support at tuffmail dot net).

16 Sep 2011, 09:29 AM	#10
nbarr Cornerstone of the Community Join Date: Sep 2004 Location: Calgary Posts: 606	1) Yes as well 2) I believe the servers are Colocated at Ethernext.com / Miamidatavault.com ( Same physical address ) in Miami Florida.

16 Sep 2011, 10:04 AM	#11
William9 The "e" in e-mail Join Date: Nov 2005 Location: San Francisco Posts: 2,281	Right. No change from Jon Capo. And the new owner said he is located in Canada

16 Sep 2011, 11:44 PM	#13
EdinwolfPA Cornerstone of the Community Join Date: Oct 2009 Location: PA Posts: 683	Hello, What I am interested in knowing is there any foreign transaction fees associated with this service? Is Tuffmail a U.S. based company when dealing with credit card transactions? David