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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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28 Dec 2023, 03:25 AM | #1 |
Essential Contributor
Join Date: Oct 2003
Posts: 385
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Can't reach justemail.net
A month or two ago (maybe longer), my browser stopped being able to reach justemail.net or www.justemail.net.
This is not a deal breaker. My browser is able to reach fastmail.fm. I am able to login by adding "@justemail.net" to my user name. Curious, is anybody else able to reach justemail.net? Am I the only one with the problem? Did fastmail let go of the domain? |
28 Dec 2023, 03:36 AM | #2 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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I can reach https://www.justemail.net without trouble. It should just end up redirecting you.
Have you tried running a traceroute to see where the communication with the server is breaking down? There is probably some kind of routing problem. You could try changing the DNS servers (I use Google's 8.8.8.8 and 8.8.4.4). Using a VPN might also fix the issue. |
28 Dec 2023, 10:01 PM | #3 |
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Join Date: Oct 2003
Posts: 385
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tracepath justemail.net
Here is what I get running tracepath on chromebook:
crosh> tracepath justemail.net 1?: [LOCALHOST] pmtu 1500 1: CR1000A.mynetworksettings.com 5.463ms 1: CR1000A.mynetworksettings.com 1.860ms 2: lo0-100.WASHDC-VFTTP-328.verizon-gni.net 5.174ms 3: ae1328-20.WASHDCDN-MSE01-AA-IE1.verizon-gni.net 24.626ms 4: no reply 5: 204.148.170.122 9.365ms 6: 172.70.132.2 6.549ms 7: 172.70.37.15 6.782ms asymm 6 8: 172.70.33.195 4.051ms asymm 7 9: 172.71.221.28 5.500ms asymm 8 10: no reply 11: no reply 12: no reply 13: no reply 14: no reply 15: no reply 16: no reply 17: no reply 18: no reply 19: no reply 20: no reply 21: no reply 22: no reply 23: no reply 24: no reply 25: no reply 26: no reply 27: no reply 28: no reply 29: no reply 30: no reply Too many hops: pmtu 1500 Resume: pmtu 1500 |
28 Dec 2023, 10:09 PM | #4 |
Senior Member
Join Date: Oct 2015
Posts: 163
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Managed to reach it once just now but it was very slow to load.
Subsequent tries to reach it are now timing out. I am in the UK. |
28 Dec 2023, 11:41 PM | #5 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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The TRACE definitely suggests a network routing problem. If you look at the output starting at 172.70.37.15 6.782ms asymm 6, those "asymm's are very suspicious. This page has an explanation of what they mean: https://answers.launchpad.net/ubuntu...+question/7682
This is occurring before the network packets get near Fastmail's datacentre, and when I do a traceroute (or Windows TRACERT) it is clean in spite of doing this all the way from Thailand. |
29 Dec 2023, 12:43 AM | #6 |
Essential Contributor
Join Date: Dec 2017
Location: Scotland
Posts: 492
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I'm in Scotland.
C:\>tracert www.justemail.net Tracing route to www.justemail.net [103.168.172.65] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 22 ms 8 ms 7 ms 10.53.39.49 3 10 ms 11 ms 9 ms sgyl-core-2a-ae76-650.network.virginmedia.net [62.252.41.97] 4 * * * Request timed out. 5 15 ms 14 ms 12 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178] 6 17 ms 13 ms 15 ms 162.158.32.254 7 15 ms 18 ms 20 ms 162.158.32.11 8 15 ms 14 ms 12 ms 172.69.79.98 9 14 ms 17 ms 13 ms 172.69.79.114 10 21 ms 16 ms 18 ms 172.69.79.116 11 * * * Request timed out. 12 107 ms 106 ms 105 ms 103.168.172.65 Trace complete. That took ages. Firefox just times-out. |
30 Dec 2023, 05:43 AM | #7 |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,877
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When I go there I get l pointed to www.fastmail.com/?domain=justemail.net
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30 Dec 2023, 10:43 PM | #8 |
Essential Contributor
Join Date: Oct 2003
Posts: 385
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justemail.net is now successfully loading to https://app.fastmail.com/login/?domain=justemail.net .
However, traceroute is still failing to trace the route. Weird |
31 Dec 2023, 12:18 AM | #9 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Quote:
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31 Dec 2023, 04:52 AM | #10 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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An early post in this thread mentions the secure version: https://www.justemail.net/
My browser hangs with no resolution of that URL. But I can easily reach the insecure version: http://www.justemail.net I am currently doing this while on a trip in the SF Bay area (Mountain View, CA) rather than in my normal home location in the Dallas TX area. Bill |
31 Dec 2023, 11:47 AM | #11 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Quote:
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31 Dec 2023, 12:06 PM | #12 | |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,877
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Quote:
http://www.justemail.net puts me on https://www.fastmail.com?domain=justemail.net |
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31 Dec 2023, 01:21 PM | #13 | |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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Quote:
Fastmail owns many domains which may be used for account names (and email addresses). https://www.fastmail.com/about/ourdomains/ You can use mail.justemail.net or www.justemail.net and it will redirect to the main Fastmail login screen with the domain name preloaded in the URL.This may make it slightly faster to log in. Bill |
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31 Dec 2023, 03:56 PM | #14 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Trying some of the other supported domains, both https and http work. I guess this could be a certificate problem, but I am puzzled as to why https:justemail.net worked for me a few days ago.
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1 Jan 2024, 06:41 AM | #15 |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,877
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Well maybe because justemail.net is just forwarding to another domain they just use http...
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