Large attachments

mdembski · 8 Jul 2008, 10:18 PM

I recently tried to send an email using webmail with a large attachment from my files area. It continually times out while trying send the email after the files were already attached. I did some testing and found that the sending of emails usually failed when the attachments were over 60 meg. It didn't use to have this problem. Has runbox changed anything that would affect this?

carverrn · 10 Jul 2008, 07:18 AM

This should have been fixed now.

Regards,
Rich

mdembski · 11 Jul 2008, 11:27 PM

ERROR
The requested URL could not be retrieved

While trying to retrieve the URL: http://www.runbox.com:81/mail/send

The following error was encountered:

* Zero Sized Reply

Squid did not receive any data for this request.

Your cache administrator is webmaster.
Generated Fri, 11 Jul 2008 14:25:56 GMT by garm.runbox.com (squid/2.5.STABLE9)

Geir · 12 Jul 2008, 12:55 AM

This error could have been caused by a timeout by the web server. I've now increased the timeout configuration setting -- hopefully that helps.

- Geir

mdembski · 17 Jul 2008, 03:42 AM

Great, that seems to have fixed the problem. The attachments from my files also attached much faster than they were in the past, so there may have been a performance issue there also.

8 Jul 2008, 10:18 PM	#1
mdembski Member Join Date: Jul 2007 Posts: 65	Large attachments I recently tried to send an email using webmail with a large attachment from my files area. It continually times out while trying send the email after the files were already attached. I did some testing and found that the sending of emails usually failed when the attachments were over 60 meg. It didn't use to have this problem. Has runbox changed anything that would affect this?

11 Jul 2008, 11:27 PM	#3
mdembski Member Join Date: Jul 2007 Posts: 65	still a problem ERROR The requested URL could not be retrieved While trying to retrieve the URL: http://www.runbox.com:81/mail/send The following error was encountered: * Zero Sized Reply Squid did not receive any data for this request. Your cache administrator is webmaster. Generated Fri, 11 Jul 2008 14:25:56 GMT by garm.runbox.com (squid/2.5.STABLE9)

10 Jul 2008, 07:18 AM	#2
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	This should have been fixed now. Regards, Rich

12 Jul 2008, 12:55 AM	#4
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	This error could have been caused by a timeout by the web server. I've now increased the timeout configuration setting -- hopefully that helps. - Geir

17 Jul 2008, 03:42 AM	#5
mdembski Member Join Date: Jul 2007 Posts: 65	Great, that seems to have fixed the problem. The attachments from my files also attached much faster than they were in the past, so there may have been a performance issue there also.