Servers

sheprd · 17 Dec 2016, 04:41 AM

What are the incoming and outgoing servers for Runbox? I am trying to set up to my iphone thanks for any help

smithmb001 · 17 Dec 2016, 10:35 AM

This should be all you need.

Incoming: secure.runbox.com SSL 993

outgoing: secure.runbox.com SSL 465

dbowdley · 17 Dec 2016, 03:14 PM

The correct server setting are:

Incoming Server (IMAP)
Server: mail.runbox.com
Port: 993
Encryption: On - TLS/SSL

Incoming Server (POP)
Server: mail.runbox.com
Port: 995
Encryption: On - TLS/SSL

Outgoing Server (SMTP)
Server: mail.runbox.com
Port: 465
Encryption: On - TLS/SSL
(port 587 can also be used with STARTTLS)

secure.runbox.com is no longer recommended because for Incoming IMAP and POP this points to our old services, and we will be gradually retiring these over the next few months. We are contacting customers over an extended period of time so they can make the change as there is a need to update the IMAP Path Prefix to remove the INBOX setting. With POP, a change of server will most likely initiate a download of messages currently in the Inbox.

sheprd · 17 Dec 2016, 09:57 PM

Thank yoiu so much dbowdley I reall appreciate your help

smithmb001 · 18 Dec 2016, 11:06 AM

dbowdley - Thank you for the updated settings. Everyone does things differently, but why not just update DNS when you are ready to cut over and then there is nothing for customers to change?

David · 18 Dec 2016, 12:18 PM

Quote:

Originally Posted by smithmb001

dbowdley - Thank you for the updated settings. Everyone does things differently, but why not just update DNS when you are ready to cut over and then there is nothing for customers to change?

Not to worry, smithmb001. Most of us still use your settings

Geir · 18 Dec 2016, 12:58 PM

Quote:

Originally Posted by smithmb001

dbowdley - Thank you for the updated settings. Everyone does things differently, but why not just update DNS when you are ready to cut over and then there is nothing for customers to change?

We can't do that for IMAP as secure.runbox.com is running our legacy Courier IMAP service while mail.runbox.com is our new and much more modern Dovecot IMAP service.

Because these services work a bit differently, we recommend that you follow these instructions to switch over:

https://help.runbox.com/moving-to-th...-pop-services/

- Geir

17 Dec 2016, 04:41 AM	#1
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	Servers What are the incoming and outgoing servers for Runbox? I am trying to set up to my iphone thanks for any help

17 Dec 2016, 03:14 PM	#3
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	The correct server setting are: Incoming Server (IMAP) Server: mail.runbox.com Port: 993 Encryption: On - TLS/SSL Incoming Server (POP) Server: mail.runbox.com Port: 995 Encryption: On - TLS/SSL Outgoing Server (SMTP) Server: mail.runbox.com Port: 465 Encryption: On - TLS/SSL (port 587 can also be used with STARTTLS) secure.runbox.com is no longer recommended because for Incoming IMAP and POP this points to our old services, and we will be gradually retiring these over the next few months. We are contacting customers over an extended period of time so they can make the change as there is a need to update the IMAP Path Prefix to remove the INBOX setting. With POP, a change of server will most likely initiate a download of messages currently in the Inbox. Last edited by dbowdley : 17 Dec 2016 at 03:23 PM. Reason: Clarity.

17 Dec 2016, 10:35 AM	#2
smithmb001 Senior Member Join Date: May 2013 Posts: 162	This should be all you need. Incoming: secure.runbox.com SSL 993 outgoing: secure.runbox.com SSL 465

17 Dec 2016, 09:57 PM	#4
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	Thank yoiu so much dbowdley I reall appreciate your help

18 Dec 2016, 11:06 AM	#5
smithmb001 Senior Member Join Date: May 2013 Posts: 162	dbowdley - Thank you for the updated settings. Everyone does things differently, but why not just update DNS when you are ready to cut over and then there is nothing for customers to change?