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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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22 Jan 2017, 11:55 AM | #121 |
Ultimate Contributor
Join Date: Dec 2001
Location: Canada.
Posts: 10,355
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samhu, and neoforum. I am ceasing to argue. It seems you are correct.
I wish you well. |
22 Jan 2017, 12:09 PM | #122 | |
The "e" in e-mail
Join Date: Feb 2002
Posts: 2,937
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I respect your tenacity to sticking with the principle of feeling cheated, but your argument is empty. You'd be refunded the entire amount you paid for the account. |
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22 Jan 2017, 12:23 PM | #123 |
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Join Date: Feb 2007
Posts: 50
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You'd feel cheated too if someone decided on your behalf that you've had enough from that one-off payment plan, and moved you onto a subscription service.
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22 Jan 2017, 12:26 PM | #124 | |
Junior Member
Join Date: Jan 2014
Posts: 26
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The question is whether the demands that are being made of FM by said people, in the heat of the moment and as a result of their emotional state, are reasonable. This is what other posters are criticizing -- not the emotional response to FM's change, but the associated sense of entitlement and the resultant demands. We have already had a couple of posters imply that Fastmail should not be allowed to discontinue member accounts except in the case of severe financial distress. This is reflective, I think, of how out-of-touch this thread has become. |
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22 Jan 2017, 12:41 PM | #125 | ||
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Join Date: Feb 2007
Posts: 50
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22 Jan 2017, 12:45 PM | #126 |
Junior Member
Join Date: Jan 2014
Posts: 26
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Ah. Just as, when Google shuttered the (free) Google Reader service, the appropriate inference is that GOOG was on the verge of declaring bankruptcy, and was only salvaged by the savings from closing Google Reader.
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22 Jan 2017, 12:50 PM | #127 |
Member
Join Date: Feb 2007
Posts: 50
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Wakaba, I don't understand your logic. Let's just leave it that way. Best regards.
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22 Jan 2017, 03:08 PM | #128 |
Member
Join Date: Jul 2012
Posts: 48
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maintaing multiple payment structures is a lot easier than code base differences
It is understandable that Fastmail does not want to maintain a feature-different special class of accounts that affects the code base. That is a drain.
The problem is that $30/year (after the first freebie year, more or less) is rather substantial, especially if there are multiple accounts involved. It is a lot easier to have a different payment base than code base. When I moved away from where there is FIOS I had my Verizon accounts, which had become my permanent email, kept under something called keepyouremail or VerizonYourDomain VYD. Five accounts, $20 per year, or maybe less. I am paid in advance and on autopay. Verizon is not taking any new ones. Now they prevent you from making email name changes to the accounts and there is not much frills. However, the mail goes through, POP or online, and it handles forum mail and can actually have quite a bit (I am POP, but when I was travelling had a couple of thousand emails in there it was no problem.) When I needed some support last week, to get into sub-accounts and fix a password problem, they were a bit puzzled (since I had a Verizon acct# but only the one quirky service) but got it done. So my recommendation is that Fastmail find a way to let people continue more economically. If the "Lifetime" person has 3 accounts and pays $30/year he should be economically happy. Or 1 account at $10 or $15 a year. e.g. a fee like $10 a year is much closer to nominal, but it shows that the person is using the account as a real thing. And the Fastmail "loss" would be nominal as well, since it is now all one code base. My thoughts. I may use Fastmail on my personal domain account in the future, a new thing I am trying (no rush because of the Verizon.) I can see how this whole thing is upsetting, but it would not be an integrity deal-breaker. Steven Last edited by Steven Avery : 22 Jan 2017 at 03:17 PM. |
22 Jan 2017, 08:08 PM | #129 | |
Junior Member
Join Date: Apr 2011
Posts: 20
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Business users is where it's at for FM IMHO because regular Joe uses ISP email and free mail. The only issue is that businesses tend to favour business email from large providers like Microsoft unless they're small businesses cutting corners. |
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22 Jan 2017, 08:16 PM | #130 | |
Essential Contributor
Join Date: Apr 2010
Posts: 490
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Except that they can. Read the Terms of Service that you agreed to and you'll see that FastMail is within its rights to do pretty much whatever it wants. This one clause alone tells you that:
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FastMail Terms of Service |
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22 Jan 2017, 08:23 PM | #131 |
Junior Member
Join Date: Apr 2011
Posts: 20
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As a member user I'll be looking to finalise my move to Google with the free basic for a year (I started the move a few years ago).
Would I pay a subscription to Fastmail? Yes absolutely. Would I pay the amount they ask for Basic? No (although I am still a little fence sitting because a second email provider is always useful) I have already queried whether FM would provide a new lower than basic account for legacy users for around $5 a year but received no reply. If you think about it, my suggestion was actually quite a sensible policy (if low balling) since next year they could have doubled the cost of the account/made it un-competitive with basic (say $25), but hey what do I know? In the mean time I would have purchased a price locked three year plan for $15. |
22 Jan 2017, 10:00 PM | #132 | |
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Join Date: Jan 2014
Posts: 26
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Google terminated the free service Google reader. Loyal Google reader users made a huge fuss. And I'm sure you then shorted Google because this was a signal that Google must be having financial trouble -- otherwise why upset the apple cart for negligible gain, as you say? |
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22 Jan 2017, 10:35 PM | #133 | |
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Join Date: Apr 2011
Posts: 20
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Fastmail is a much smaller independent company whose core business is affected by legacy accounts. If you want to continue along this line of reasoning then perhaps you should be comparing it to Google wanting to start charging for email accounts as this is like for like. But "I'm sure" you must know this and you're just projecting and trolling (for lack of less incendiary term) for fun? |
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22 Jan 2017, 11:10 PM | #134 | |||
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Join Date: Jan 2014
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(A quick hint: FM, and google, have many reasons to terminate legacy services other than financial distress. Many of them have already been discussed in this thread.) Last edited by wakaba : 22 Jan 2017 at 11:20 PM. |
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22 Jan 2017, 11:56 PM | #135 | ||
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Join Date: May 2002
Location: London UK
Posts: 47
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Once upon a time...
These quotes from 2001.
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