Cons for Tuffmail - Page 2

chs · 13 Oct 2009, 05:02 PM

"I can pay monthly, quartely or annual"

me too.

aleinss · 17 Oct 2009, 04:55 AM

The service has been rock solid for me since 2005. They also grandfathered me under $28/year for 1GB of mail space which is nice.

John Capo seems to handle all the tech support there and is a straight to the point kind of guy. I've never had any rude interactions with him, but neither will he hold your hand and comfort you. My kind of place actually.

Berenburger · 17 Oct 2009, 05:35 AM

Quote:

Originally Posted by aleinss

John Capo seems to handle all the tech support there and is a straight to the point kind of guy. I've never had any rude interactions with him, but neither will he hold your hand and comfort you. My kind of place actually.

John is not alone. He's assisted by Gina M Cupstid.

The Moog · 22 Oct 2009, 10:17 PM

Hi all!

One problem that I have just encountered on my 30-day Tuffmail trial is that the webmail front-page redirects through ``webmail.mxes.net'' for login.

This can be a problem in corporate environments that block known webmail DNS entries.

So even though I can load the webmail front page by pointing my domain's CNAME to webmail.tuffmail.net, I cannot actually login.

This may or may not be a problem for you, depending upon your requirements, but it does mean that I cannot access the otherwise excellent Tuffmail service from any of my clients' offices.

David · 22 Oct 2009, 10:54 PM

Quote:

Originally Posted by The Moog

This can be a problem in corporate environments that block known webmail DNS entries.

So even though I can load the webmail front page by pointing my domain's CNAME to webmail.tuffmail.net, I cannot actually login.

This may or may not be a problem for you, depending upon your requirements, but it does mean that I cannot access the otherwise excellent Tuffmail service from any of my clients' offices.

Please consider that this would not be a 'Con' for your Employer (who would likely consider this to be a plus) who is not wanting you to be accessing personal email during your working day

The Moog · 22 Oct 2009, 11:08 PM

Quote:

Originally Posted by David

Please consider that this would not be a 'Con' for your Employer (who would likely consider this to be a plus)

Quite true David! Many companies do consider webmail as a virus vector, which is understandable given the behaviour of some employees.

However it seems a shame that Tuffmail's architecture cannot support proxied webmail whereas many ``free'' and otherwise inferior services do, so I consider that a con.

For me it's a deal-breaker, sadly. Everything else was outstanding.

William9 · 23 Oct 2009, 03:22 AM

Does Tuffmail (e.g. Jon) have an opinion about this?

qwertz123456 · 23 Oct 2009, 06:34 AM

And that's where you gooooo FASTMAIL! E-Mail anywhere and everywhere

sheprd · 23 Oct 2009, 10:38 AM

I was interested in taking Tuffmail for a trial but it seems hosting a domain is the only way to try it. Is this correct ? I don't want to set up a domain untill seeing if I like the service.

The Moog · 23 Oct 2009, 07:54 PM

Quote:

Originally Posted by qwertz123456

And that's where you gooooo FASTMAIL! E-Mail anywhere and everywhere

I'll certainly give them a try next, though I notice that hosting a domain is considered a premium option*. Whereas with Tuffmail, domain hosting is all that they do.

Tuffmail as an IMAP host, though, is *excellent*. Their reputation is borne-out by their performance and the extensive control offered by the administration pages.

The only con that I have identified other than noted above is the lack of a rolling payment plan; sometimes I am on location away from Web access for long periods and if the billing date coincides with that...

* I'll write a summary in a few week when I'm finished trialling the various providers!

DrStrabismus · 23 Oct 2009, 09:20 PM

Quote:

Originally Posted by sheprd

I was interested in taking Tuffmail for a trial but it seems hosting a domain is the only way to try it. Is this correct ? I don't want to set up a domain untill seeing if I like the service.

They used to let you use one of their subdomains but I think they discontinued that.

What you can do is setup a free hostname at dyndns.com and host that at Tuffmail. I used to do it to get extra disposable addresses.

The Moog · 30 Oct 2009, 12:20 AM

Quote:

Originally Posted by William9

Does Tuffmail (e.g. Jon) have an opinion about this?

I sent a e-mail to Tuffmail support and received a reply in minutes! They suggested that I point the CNAME to webmail.mxes.net

Sadly, though the login page is cloaked with my domain it still redirects upon login and is immediately blocked by proxy.

Still, that's what trial periods are designed to uncover!

sheprd · 31 Oct 2009, 10:47 AM

I feel almost like an emai guru. I signed up for a trial tuffmail acct and made it through with no help. So far i'm having no problems.

William9 · 31 Oct 2009, 12:04 PM

Using the default account set up works well.

David · 31 Oct 2009, 12:08 PM

Quote:

Originally Posted by sheprd

I feel almost like an emai guru. I signed up for a trial tuffmail acct and made it through with no help. So far i'm having no problems.

You are an email guru sheprd - you have opened more email accounts than anyone I know

13 Oct 2009, 05:02 PM	#16
chs Senior Member Join Date: Jun 2006 Location: France Posts: 133	"I can pay monthly, quartely or annual" me too.

17 Oct 2009, 04:55 AM	#17
aleinss Member Join Date: Oct 2005 Posts: 71	The service has been rock solid for me since 2005. They also grandfathered me under $28/year for 1GB of mail space which is nice. John Capo seems to handle all the tech support there and is a straight to the point kind of guy. I've never had any rude interactions with him, but neither will he hold your hand and comfort you. My kind of place actually.

22 Oct 2009, 10:17 PM	#19
The Moog Junior Member Join Date: Oct 2009 Posts: 8	Hi all! One problem that I have just encountered on my 30-day Tuffmail trial is that the webmail front-page redirects through ``webmail.mxes.net'' for login. This can be a problem in corporate environments that block known webmail DNS entries. So even though I can load the webmail front page by pointing my domain's CNAME to webmail.tuffmail.net, I cannot actually login. This may or may not be a problem for you, depending upon your requirements, but it does mean that I cannot access the otherwise excellent Tuffmail service from any of my clients' offices.

23 Oct 2009, 03:22 AM	#22
William9 The "e" in e-mail Join Date: Nov 2005 Location: San Francisco Posts: 2,281	Does Tuffmail (e.g. Jon) have an opinion about this?

23 Oct 2009, 06:34 AM	#23
qwertz123456 Essential Contributor Join Date: Jan 2008 Posts: 377	And that's where you gooooo FASTMAIL! E-Mail anywhere and everywhere

23 Oct 2009, 10:38 AM	#24
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	I was interested in taking Tuffmail for a trial but it seems hosting a domain is the only way to try it. Is this correct ? I don't want to set up a domain untill seeing if I like the service.

31 Oct 2009, 10:47 AM	#28
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	I feel almost like an emai guru. I signed up for a trial tuffmail acct and made it through with no help. So far i'm having no problems.

31 Oct 2009, 12:04 PM	#29
William9 The "e" in e-mail Join Date: Nov 2005 Location: San Francisco Posts: 2,281	Using the default account set up works well.