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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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25 Nov 2019, 12:34 AM | #1 | ||
Junior Member
Join Date: Oct 2018
Posts: 9
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FTP Problems
shifting to its own thread.
Quote:
The error is simply Quote:
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25 Nov 2019, 01:58 AM | #2 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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I assume you are using an App password, and have verified that it exists as expected. Also, that you are connecting through ftp.fastmail.com. I suggest you try deleting and recreating the App password to ensure you and FastMail are in agreement over the correct password.
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25 Nov 2019, 06:23 AM | #3 |
Junior Member
Join Date: Oct 2018
Posts: 9
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It's connecting and transferring successfully about 25% of the time so I don't think the password is the problem but I'll try resetting it anyway, can't hurt.
edit: unsurprisingly, it hasn't helped. Last edited by jpsheridan : 25 Nov 2019 at 07:40 AM. |
25 Nov 2019, 03:34 PM | #4 |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,905
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26 Nov 2019, 03:06 AM | #5 |
Junior Member
Join Date: Oct 2018
Posts: 9
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Turns out they now have a new ftp server and it looks like they're only monitoring that one as they were unaware of any problem with the old one.
New one is connecting without issue. |
26 Nov 2019, 04:56 AM | #6 |
Cornerstone of the Community
Join Date: Jan 2003
Location: Oxfordshire, UK
Posts: 603
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What’s the address of the old server?
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26 Nov 2019, 05:11 AM | #7 |
Junior Member
Join Date: Oct 2018
Posts: 9
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old: ftp.messagingengine.com
new: ftp.fastmail.com |
26 Nov 2019, 06:02 AM | #8 |
Cornerstone of the Community
Join Date: Jan 2003
Location: Oxfordshire, UK
Posts: 603
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Oh. That change was Implemented several years ago - I am not surprised they are no longer monitoring messagingengjne.com
You might also want to check/change all servers you are using IMAP.fastmail.com SMTP.fastmail.com WebDAV.fastmail.com LDAP.fastmail.com etc... |