NO MESSAGES in INBOX or SENT folders

kbkgraphx · 24 Aug 2016, 04:14 PM

So, just moments ago when I try to view my inbox or sent folders, NOTHING - just a nice "There are no messages in this folder". The folder totals at left show that I have thousands of messages in those folders, and my MailDroid app displays the actual messages, so I am assuming this is just an annoying (yet very frightening) glitch - yes?

Jacinto · 24 Aug 2016, 05:52 PM

Hello, kbkgraphx.

It sounds like a browser issue. Try accessing Webmail with a browser different from the one you're using now.

Firefox is my default browser. When I have a problem with a web page not displaying properly, opening it with Opera or Chrome usually displays it correctly.

Good luck.

--
Jacinto

kbkgraphx · 25 Aug 2016, 01:04 AM

No, it was a Runbox issue, but thankfully a very temporary one. I know this because not long after I posted here, my MailDroid app could not retrieve any messages either - but after about 20-30 minutes everything returned to normal on Chrome desktop and mobile app.

janusz · 25 Aug 2016, 02:29 AM

I've seen something similar in EuMX's Horde interface a few times, fortunately very infrequently. No idea what is was, the matter got resolved by itself (as far as I am concerned) after a few minutes.

kbkgraphx · 25 Aug 2016, 02:41 AM

Well, it was really late at night here in the US, so maybe some server maintenance related glitch or something.

24 Aug 2016, 04:14 PM	#1
kbkgraphx Member Join Date: Apr 2003 Location: Ohio Posts: 67	NO MESSAGES in INBOX or SENT folders So, just moments ago when I try to view my inbox or sent folders, NOTHING - just a nice "There are no messages in this folder". The folder totals at left show that I have thousands of messages in those folders, and my MailDroid app displays the actual messages, so I am assuming this is just an annoying (yet very frightening) glitch - yes?

24 Aug 2016, 05:52 PM	#2
Jacinto Essential Contributor Join Date: Jun 2009 Posts: 395	Hello, kbkgraphx. It sounds like a browser issue. Try accessing Webmail with a browser different from the one you're using now. Firefox is my default browser. When I have a problem with a web page not displaying properly, opening it with Opera or Chrome usually displays it correctly. Good luck. -- Jacinto

25 Aug 2016, 01:04 AM	#3
kbkgraphx Member Join Date: Apr 2003 Location: Ohio Posts: 67	No, it was a Runbox issue, but thankfully a very temporary one. I know this because not long after I posted here, my MailDroid app could not retrieve any messages either - but after about 20-30 minutes everything returned to normal on Chrome desktop and mobile app.

25 Aug 2016, 02:29 AM	#4
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,945	I've seen something similar in EuMX's Horde interface a few times, fortunately very infrequently. No idea what is was, the matter got resolved by itself (as far as I am concerned) after a few minutes.

25 Aug 2016, 02:41 AM	#5
kbkgraphx Member Join Date: Apr 2003 Location: Ohio Posts: 67	Well, it was really late at night here in the US, so maybe some server maintenance related glitch or something.