trouble logging in

reuben · 15 Aug 2002, 04:41 AM

"Internal Server Error"

338pm EST.

any clues?

tried on:

WIN XP with IE 6
RH Linux 7.2 with links

unable to email at all.

**circuit** · 15 Aug 2002, 04:43 AM

Same here.

frederickh · 15 Aug 2002, 04:43 AM

Windows 2000 & IE6 (& using Mozilla), showstopper bug - Internal Server Error also. Cannot view/read email.

tenekun · 15 Aug 2002, 04:44 AM

FastMail.FM Status Screen
(Please note that all times quoted are in the server's time-zone, not your time-zone.)

This screen was last refreshed at: Wed Aug 14 21:38:59 2002

The current time is Wed Aug 14 21:44:18 2002

When we last checked, the server was DOWN.

The server has been down since Wed Aug 14 21:38:59 2002
Refreshed status report now being generated, please wait:

The web server is not responding. I'm running diagnostics now to see what's happening. Wait a moment...

Network provider responds to IP ping perfectly so the network is up.

FastMail.FM responds to IP ping perfectly, so the server is up.

FastMail.FM responds to name ping perfectly, so the DNS system is working.

Not what we expected from the IMAP server. It responded: * OK IMAP4 Ready www.fastmail.fm . Sounds like there's a problem with the IMAP server software. If you're an administrator, go into the admin screen and choose 'Restart IMAP', otherwise through the forum or by emailing the webmaster.

Oh dear. The tests failed. The server's down. Follow the instructions above, and if you can't get it working, and it's been 30 minutes since the first report (see above for the first problem report time), send us a pager message using the admin screen.

End of server status report for Wed Aug 14 21:44:29 2002.

tenekun · 15 Aug 2002, 04:45 AM

The main page:

Bad Gateway
The proxy server received an invalid response from an upstream server.

accel: connect to 209.61.187.101:8080 failed while processing http://server2.fastmail.fm:8080/mail/login

o0o · 15 Aug 2002, 04:48 AM

Bad Gateway
The proxy server received an invalid response from an upstream server.
accel: connect to 209.61.187.101:8080 failed while processing http://server2.fastmail.fm:8080/mail/login

Fastcheck cannot connect either...

**munchkin** · 15 Aug 2002, 04:49 AM

Merged the threads.

o0o · 15 Aug 2002, 04:53 AM

What is the URL for the server status page?

EDIT: http://admin.fastem.com/

oysterquartz · 15 Aug 2002, 04:53 AM

Just noticed that if I tried to pass my username and password through FastCheck or other means, the Bad Gateway page which kicks back EXPOSES my real username and real password (which have been censored). No Good

Bad Gateway
The proxy server received an invalid response from an upstream server.
accel: document from backend 209.61.187.101 contains no data while processing http://server2.fastmail.fm:8080/mail/?MLS=MB-@0;FLN-UserName=YOUR USERNAME;FLN-Password=YOUR REAL PASSWORD;MSignal=LN-Authenticate@0;SMB-CF=52587

docbill · 15 Aug 2002, 04:55 AM

It looks like both the IMAP server and the website is down.
I just noticed the problem now, so at least the IMAP server must have been up intermediately earlier in the day. The IMAP server is complaining that it doesn't recognize my password, while the webserver simply appears to be down completely.

Bill

reuben · 15 Aug 2002, 04:56 AM

i'm in on http://server2.fastmail.fm

still can't get http://www.fastmail.fm to work
or http://www.server3.fastmail.fm

rakhesh · 15 Aug 2002, 04:58 AM

Same here -- 502 Gateway error.

I must say, this is the second time I got this error in the past week, and the third time in this month ...

Rakhesh

**psalzer** · 15 Aug 2002, 05:00 AM

First time I've gotten in long, long time. They've been paged, probably multiple times and are no doubt looking into it now.

o0o · 15 Aug 2002, 05:01 AM

Quote:

Originally posted by reuben
i'm in on http://server2.fastmail.fm

Great idea! Works for me too.

reuben · 15 Aug 2002, 05:04 AM

this is something about which i had a question... it mentions this paging on admin.fastem.com

i was just curious who does this paging?

15 Aug 2002, 04:41 AM	#1
reuben Essential Contributor Join Date: Jun 2002 Posts: 240	trouble logging in "Internal Server Error" 338pm EST. any clues? tried on: WIN XP with IE 6 RH Linux 7.2 with links unable to email at all.

15 Aug 2002, 04:44 AM	#4
tenekun Member Join Date: Dec 2001 Location: Off the deep end Posts: 87	Just an alert for you... FastMail.FM Status Screen (Please note that all times quoted are in the server's time-zone, not your time-zone.) This screen was last refreshed at: Wed Aug 14 21:38:59 2002 The current time is Wed Aug 14 21:44:18 2002 When we last checked, the server was DOWN. The server has been down since Wed Aug 14 21:38:59 2002 Refreshed status report now being generated, please wait: The web server is not responding. I'm running diagnostics now to see what's happening. Wait a moment... Network provider responds to IP ping perfectly so the network is up. FastMail.FM responds to IP ping perfectly, so the server is up. FastMail.FM responds to name ping perfectly, so the DNS system is working. Not what we expected from the IMAP server. It responded: * OK IMAP4 Ready www.fastmail.fm . Sounds like there's a problem with the IMAP server software. If you're an administrator, go into the admin screen and choose 'Restart IMAP', otherwise through the forum or by emailing the webmaster. Oh dear. The tests failed. The server's down. Follow the instructions above, and if you can't get it working, and it's been 30 minutes since the first report (see above for the first problem report time), send us a pager message using the admin screen. End of server status report for Wed Aug 14 21:44:29 2002.

15 Aug 2002, 04:53 AM	#9
oysterquartz The "e" in e-mail Join Date: Feb 2002 Location: Athens Posts: 2,402	Fastmail Bad Gateway - Security Risk? Just noticed that if I tried to pass my username and password through FastCheck or other means, the Bad Gateway page which kicks back EXPOSES my real username and real password (which have been censored). No Good Bad Gateway The proxy server received an invalid response from an upstream server. accel: document from backend 209.61.187.101 contains no data while processing http://server2.fastmail.fm:8080/mail/?MLS=MB-@0;FLN-UserName=YOUR USERNAME;FLN-Password=YOUR REAL PASSWORD;MSignal=LN-Authenticate@0;SMB-CF=52587

15 Aug 2002, 04:55 AM	#10
docbill Junior Member Join Date: Jul 2002 Location: 3rd Planet From The Sun Posts: 24	Same problem here, website is down as well It looks like both the IMAP server and the website is down. I just noticed the problem now, so at least the IMAP server must have been up intermediately earlier in the day. The IMAP server is complaining that it doesn't recognize my password, while the webserver simply appears to be down completely. Bill

15 Aug 2002, 05:04 AM	#15
reuben Essential Contributor Join Date: Jun 2002 Posts: 240	yes... this is something about which i had a question... it mentions this paging on admin.fastem.com i was just curious who does this paging?

15 Aug 2002, 04:43 AM	#2
circuit Moderator Join Date: Feb 2002 Location: UK Posts: 343	Same here.

15 Aug 2002, 04:43 AM	#3
frederickh Junior Member Join Date: Aug 2002 Posts: 20	Windows 2000 & IE6 (& using Mozilla), showstopper bug - Internal Server Error also. Cannot view/read email.

15 Aug 2002, 04:45 AM	#5
tenekun Member Join Date: Dec 2001 Location: Off the deep end Posts: 87	The main page: Bad Gateway The proxy server received an invalid response from an upstream server. accel: connect to 209.61.187.101:8080 failed while processing http://server2.fastmail.fm:8080/mail/login

15 Aug 2002, 04:48 AM	#6
o0o Cornerstone of the Community Join Date: May 2002 Location: California Posts: 617	Bad Gateway The proxy server received an invalid response from an upstream server. accel: connect to 209.61.187.101:8080 failed while processing http://server2.fastmail.fm:8080/mail/login Fastcheck cannot connect either...

15 Aug 2002, 04:49 AM	#7
munchkin Moderator Join Date: Nov 2001 Location: Milliways Posts: 1,165	Merged the threads.

15 Aug 2002, 04:56 AM	#11
reuben Essential Contributor Join Date: Jun 2002 Posts: 240	i'm in on http://server2.fastmail.fm still can't get http://www.fastmail.fm to work or http://www.server3.fastmail.fm

15 Aug 2002, 04:58 AM	#12
rakhesh Cornerstone of the Community Join Date: Apr 2002 Location: Muscat, Oman Posts: 551	Same here -- 502 Gateway error. I must say, this is the second time I got this error in the past week, and the third time in this month ... Rakhesh

15 Aug 2002, 05:00 AM	#13
psalzer Moderator Join Date: Dec 2001 Location: Long Island, NY Posts: 2,654	First time I've gotten in long, long time. They've been paged, probably multiple times and are no doubt looking into it now.