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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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2 Oct 2018, 03:19 PM | #1 |
Master of the @
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
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FM down AGAIN - 2nd October @ 07:17 BST
The Title says it all.
It's been down for c. 5 minutes. NJSS |
2 Oct 2018, 03:29 PM | #2 |
Essential Contributor
Join Date: Dec 2001
Location: Denton, TX
Posts: 346
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Down in Texas
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2 Oct 2018, 03:31 PM | #3 |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,908
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Yes. Again!
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2 Oct 2018, 03:34 PM | #4 | |
Master of the @
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
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FM Status
https://www.fastmailstatus.com/servi...ral/2018-10-02
Now says:- Quote:
It now seems to be up again at 07:40 BST / 06:40 GMT NJSS Last edited by NJSS : 2 Oct 2018 at 03:40 PM. Reason: Up now |
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2 Oct 2018, 03:35 PM | #5 |
Cornerstone of the Community
Join Date: Jan 2003
Location: Oxfordshire, UK
Posts: 603
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down in New Zealand
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2 Oct 2018, 03:51 PM | #6 |
Essential Contributor
Join Date: Dec 2001
Location: Denton, TX
Posts: 346
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Now up in Texas
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2 Oct 2018, 07:09 PM | #7 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Based on the Pingdom reports, this looks similar to the last two outages, albeit shorter. It appears both MX servers were inaccessible for around 15 minutes which, again, means that standard mail backup I use for clients would not have been working, and some mail delivery delayed over an hour. If the delay was only the roughly 15 minutes of the network outage, it would be livable. With this third recent outage delaying some mail over an hour, and no apparent attempt to ensure the separation of the MX servers, I think I must now look for an alternative way to ensure mail availability for clients whose businesses are reliant on email.
I am interested in ideas anyone might have for ensuring mail delivery to a backup mail service during outages of all MX servers, short of a disruptive conversion away from FastMail. |
5 Oct 2018, 06:38 AM | #9 |
Cornerstone of the Community
Join Date: Jul 2011
Posts: 713
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Not thrilled with Fastmail's reliability lately. I wonder what is going on behind the scenes? Since they moved datacenter locations, I feel like they've taken a small step back in reliability.
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5 Oct 2018, 03:48 PM | #10 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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The inability to avoid a single point of failure for all MX servers really puzzles me. I wish they would explain why they are unable to resolve this.
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5 Oct 2018, 07:11 PM | #11 |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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@FastMail on Twitter:
Advance notice: 12am-6am EDT Oct 5, 6 and 7 - our web interface may be slightly slow but no other impact expected. Our network provider is performing substantial upgrades to their network to improve reliability and mitigation against the recent outages. |
5 Oct 2018, 07:17 PM | #12 | |
Master of the @
Join Date: Apr 2002
Location: West Sussex, UK
Posts: 1,334
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Quote:
Slightly slow? About ten minutes between pressing 'send' and it actually sending. |
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6 Oct 2018, 03:55 AM | #13 | |
Master of the @
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
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Quote:
NJSS |
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6 Oct 2018, 09:43 AM | #14 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Quote:
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