|
Email Comments, Questions and Miscellaneous Share your opinion of the email service you're using. Post general email questions and discussions that don't fit elsewhere. |
|
Thread Tools |
6 Dec 2013, 04:03 AM | #1 |
Junior Member
Join Date: Nov 2013
Location: Great Britain
Posts: 24
|
Review of CBS-supplied Star Trek-themed paid-for email service
I was looking around at cheap paid-for providers and came across the Star Trek-themed email here. For $15 per year, you get unlimited storage, a dedicated support team, robust anti-spam and anti-virus and the novelty domain of your choice, all courtesy of CBS and MyBrandEMail. Seems like a pretty good deal compared to the price of some of the services I came across in my search.
The service, however, is not as intuitive/smooth as my experiences with Yahoo, Gmail, Mail.com, et al. It uses Roundcube as the webmail interface, and it is quite possibly the most idiosyncratic interface I've ever used. I did post a question on the support forum, asking if there would be alternative interface choices available in the future, but I'm not holding my breath.
All in all, I'd say that the only advantage it has is that it's cheap and has unlimited storage. Otherwise I could take it or leave it. There isn't even a trial period, so I can't get a refund and try somewhere else. ---------- Red_Machine |
6 Dec 2013, 04:09 AM | #2 |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,945
|
Did you report your reservations to the "dedicated support team"? What was their dedicated response?
|
6 Dec 2013, 04:11 AM | #3 |
Junior Member
Join Date: Nov 2013
Location: Great Britain
Posts: 24
|
A lot of the flaws with the webmail interface I consider to be "as intended". So they're not the kinda things you can complain about and hope to get what you want.
|
20 Dec 2013, 04:14 AM | #4 | |
Junior Member
Join Date: Nov 2013
Location: Great Britain
Posts: 24
|
I finally got a reply to the email I sent their support team. Coincidentally I'd posted a complaint about the service a few hours earlier on Facebook when the Star Trek page advertised the service.
This is what they have to say: Quote:
|
|