EuMX webmail iffy - 9 Apr 2018 ??

janusz · 9 Apr 2018, 08:53 PM

Has anybody else noticed problems with EuMX's Horde? It's very slow and/or returns "504 Gateway Time-out". IMAP seems unaffected.

Berenburger · 9 Apr 2018, 11:26 PM

You're right. Just tested. All actions in the Horde interface are slow (several seconds).
The other interfaces (SM, etc.) seems not to have problems.
A PM to Fabule?

soromak · 10 Apr 2018, 02:23 AM

Quote:

Originally Posted by Berenburger

You're right. Just tested. All actions in the Horde interface are slow (several seconds).
The other interfaces (SM, etc.) seems not to have problems.
A PM to Fabule?

E-mail to support would be more efficient..

janusz · 10 Apr 2018, 02:27 AM

Quote:

Originally Posted by soromak

E-mail to support would be more efficient..

Emailed support.

fabule · 10 Apr 2018, 11:57 PM

Quote:

Originally Posted by janusz

Emailed support.

Problem was fixed. Root cause was: SQL cluster had issues with resolving reverse DNS entries which caused delays in executing database queries.

janusz · 11 Apr 2018, 12:07 AM

Quote:

Originally Posted by fabule

Problem was fixed.

I'm happy to confirm that Horde is back to normal.

9 Apr 2018, 08:53 PM	#1
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,942	EuMX webmail iffy - 9 Apr 2018 ?? Has anybody else noticed problems with EuMX's Horde? It's very slow and/or returns "504 Gateway Time-out". IMAP seems unaffected.

9 Apr 2018, 11:26 PM	#2
Berenburger The "e" in e-mail Join Date: Sep 2004 Location: The Netherlands Posts: 2,905	You're right. Just tested. All actions in the Horde interface are slow (several seconds). The other interfaces (SM, etc.) seems not to have problems. A PM to Fabule?