Web Mail inbox spam no longer being moved

ALG · 14 Nov 2006, 07:17 AM

Until about 2 weeks ago when I logged into web mail and selected mail to be trained in my "Inbox" as spam it would move that mail to my spam filter. Now when I train mail as spam it marks it as spam but leaves it in my "Inbox". This is very distressing. I hate web mail to start with and the thought that I have to sort spam out of my ham mail a second time in order to get rid of it in my inbox gets on my nerves.

I understand that the only way to train spam is by using web mail and I have resigned myself to that fact. However when you get 50 to 70 peices of spam that is not going through "Spam Assasin" thus winding up in my "Inbox" and still I have to deal with it twice.

Is there something that has changed and if so is there something I can do to make this process easier?

AL

carverrn · 14 Nov 2006, 07:31 AM

There have been complaints that the spam training has been taking a long time.

I'm wondering if it's possible that a timeout could be occurring before it completes the whole process.

Regards,
Rich

ALG · 14 Nov 2006, 07:50 AM

Rich,

That is entirely possible. It is taking a long time.

AL

Geir · 14 Nov 2006, 08:17 AM

We recently discovered that the Dspam (trainable spam filter) database has grown excessively due to rarely used tokens not being deleted regularly during the past month.

We are now running this process manually, and when completed it should help speed up the training.

- Geir

ALG · 14 Nov 2006, 10:51 AM

Thanks, Geir.

14 Nov 2006, 07:17 AM	#1
ALG Senior Member Join Date: Sep 2004 Location: Murray, KY USA Posts: 162	Web Mail inbox spam no longer being moved Until about 2 weeks ago when I logged into web mail and selected mail to be trained in my "Inbox" as spam it would move that mail to my spam filter. Now when I train mail as spam it marks it as spam but leaves it in my "Inbox". This is very distressing. I hate web mail to start with and the thought that I have to sort spam out of my ham mail a second time in order to get rid of it in my inbox gets on my nerves. I understand that the only way to train spam is by using web mail and I have resigned myself to that fact. However when you get 50 to 70 peices of spam that is not going through "Spam Assasin" thus winding up in my "Inbox" and still I have to deal with it twice. Is there something that has changed and if so is there something I can do to make this process easier? AL

14 Nov 2006, 07:31 AM	#2
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	There have been complaints that the spam training has been taking a long time. I'm wondering if it's possible that a timeout could be occurring before it completes the whole process. Regards, Rich

14 Nov 2006, 07:50 AM	#3
ALG Senior Member Join Date: Sep 2004 Location: Murray, KY USA Posts: 162	Rich, That is entirely possible. It is taking a long time. AL

14 Nov 2006, 08:17 AM	#4
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	We recently discovered that the Dspam (trainable spam filter) database has grown excessively due to rarely used tokens not being deleted regularly during the past month. We are now running this process manually, and when completed it should help speed up the training. - Geir

14 Nov 2006, 10:51 AM	#5
ALG Senior Member Join Date: Sep 2004 Location: Murray, KY USA Posts: 162	Thanks, Geir.