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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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26 Jul 2022, 05:52 AM | #1 |
Essential Contributor
Join Date: Oct 2003
Posts: 327
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Subdomain addressing does not work for me
I have a domain, mydomain.tld managed by Fastmail DNS
I've set several aliases for family members that redirect to their email provider (for example, wifesname@mydomain.tld forwards to wife's gmail) and a wildcard *@mydomain.tld that forwards to mine. I would expect anything@wifesname.mydomain.tld to land in wife's inbox (on gmail), but instead it lands in mine. What gives? |
26 Jul 2022, 02:04 PM | #2 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Odd. Does "wifesname" contain anything other than alphabetic characters?
Last edited by BritTim : 26 Jul 2022 at 02:10 PM. |
26 Jul 2022, 02:13 PM | #3 |
Essential Contributor
Join Date: Oct 2003
Posts: 327
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26 Jul 2022, 02:40 PM | #4 |
Essential Contributor
Join Date: May 2018
Posts: 478
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How are you doing that forwarding? Are you using the alias's Deliver to target setting? Not sure how you create a FM alias using your own private domain since I don't have any of those.
Using FM's aliases I do know that if I create an alias testit@mm.st with a target (Deliver to) specified as mygmailacct@gmail.com and send an email to xx@testit.mm.st, the gmail account will receive the email message with it's To set to xx@testit.mm.st. and its Deliver To header mygmailacct+xx@gmail.com (which is how gMail handles these kind of subdomain addresses). In your cases that fail what does the message's Delivered-To say? Last edited by xyzzy : 26 Jul 2022 at 03:46 PM. |
26 Jul 2022, 09:09 PM | #5 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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The more I think about this, the stranger it seems. This is a feature that has existed in Fastmail almost from the beginning, and is heavily used. The way it is implemented is independent of things like the sieve script (which could be faulty in some way). The only thing I can think of is that the configuration for your domain has not been correctly transmitted to one or more of Fastmail's MX servers. Maybe, you should raise a support ticket, and have the support staff investigate that possibility.
EDIT: You could try deleting the alias for your wife, saving the configuration, waiting a few minutes, and then adding it back. Maybe, if there was a hiccup with the MX server updates, this would resolve it. Even then, it might be important to report it. |
27 Jul 2022, 12:12 AM | #6 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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Subdomain routing setting
In the edit screen for your domain at Fastmail, the last item shown is Routing. You can manage the routing with several choices:
Bill |
4 Sep 2022, 12:02 PM | #7 |
Essential Contributor
Join Date: Oct 2003
Posts: 327
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Thanks Bill, it was the routing setting. It was set to the 2nd option.
https://www.fastmail.com/settings/domains/25463/routing |
5 Sep 2022, 01:03 PM | #8 | |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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Quote:
Bill |
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