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Old 20 Sep 2018, 04:38 AM   #1
bsammon
Junior Member
 
Join Date: Sep 2018
Posts: 2
on tablet, can't get Desktop UI for webmail

I have a support ticket in to Fastmail, but I'd be curious to hear from others here if this is just me or if it affects other people.

I'd like to use the desktop UI for Fastmail's webmail on my tablet, but I can't get it to come up consistently. The "request desktop site" button doesn't seem to have any effect. I still get the mobile UI.

This happens with both Firefox and Chrome.

Has anyone here tried this? Did you have the same problem?
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Old 20 Sep 2018, 09:20 AM   #2
Terry
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Join Date: Jul 2002
Location: VK4
Posts: 2,611
We use this https://www.fastmail.com/login/
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Old 20 Sep 2018, 10:29 AM   #3
Grhm
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Join Date: Mar 2007
Location: UK
Posts: 129
Arrow

I have often experienced the same problem.
Modern browsers almost invariably seem to think they know better than me which version of a web-site I want, which I find infuriating.
The only way I know of reliably opening the desktop version of Fastmail on my Android phone, is to use an open-source browser called 'Zirco', which is available through F-droid.
The security-conscious will doubtless be aghast at this suggestion, as Zirco has not been updated since 2012, but, as I say, I know of no other way.

Update 16 Dec 2018:
Since the latest changes, Zirco now defaults to the mobile interface, so this tip no longer works... however a much more satisfactory solution is given below.

Last edited by Grhm : 17 Dec 2018 at 04:07 AM. Reason: Update
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Old 21 Sep 2018, 03:53 PM   #4
bsammon
Junior Member
 
Join Date: Sep 2018
Posts: 2
Okay, Fastmail support found something for me:

add
Code:
&force_screenSize=desktop
to the end of the URL

(not exactly easy to remember, but I guess you bookmark it or something)

Also, the following URL might just work:
http://www.fastmail.com/mail/?force_screenSize=desktop
(maybe you have to be logged in first)
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Old 17 Dec 2018, 03:51 AM   #5
Grhm
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Join Date: Mar 2007
Location: UK
Posts: 129
There was a typo in that link, it should have been
http://www.fastmail.com/mail/&force_screenSize=desktop
...which does indeed work.
Hurrah!
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