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View Poll Results: How important is read receipts for you? Please participate in the poll
Read Receipts are important! I need to track "email read" 9 33.33%
Nope, they are not important 17 62.96%
I am not sure how read receipts will help 1 3.70%
Multiple Choice Poll. Voters: 27. You may not vote on this poll

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Old 10 Oct 2019, 11:04 AM   #1
radtux
Senior Member
 
Join Date: Nov 2010
Posts: 144
Fastmail Feature request: Read Receipts

Fastmail is rapidly developing into a stellar email client. Snoozing emails and calendars side by side- it is finally evolving into a very reliable Exchange replacement.

How important is read receipts to you? Do you use it?
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Old 10 Oct 2019, 06:43 PM   #2
xyzzy
Senior Member
 
Join Date: May 2018
Posts: 182
Nope. Wouldn't use them. Even if FM supported them would the destination POP/IMAP server support them? Does the destination server handle the receipt (i.e., made it to the destination server) or pass it on to the client (app or webmail)? Does the client support them? Does the client support just that the client received the email or the recipient actually opened the email to read it? Too many variables IMO.
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Old 10 Oct 2019, 07:55 PM   #3
misc
Essential Contributor
 
Join Date: Jul 2013
Location: Germany
Posts: 224
Quote:
Originally Posted by xyzzy View Post
Nope. Wouldn't use them. Even if FM supported them would the destination POP/IMAP server support them? Does the destination server handle the receipt (i.e., made it to the destination server) or pass it on to the client (app or webmail)? Does the client support them? Does the client support just that the client received the email or the recipient actually opened the email to read it? Too many variables IMO.
Totally agree with that and additionally, I donít want others to see when/if Iíve read their mails, either.
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Old 10 Oct 2019, 08:37 PM   #4
jdmyers
Junior Member
 
Join Date: Sep 2017
Posts: 6
Reed receipts in the wrong hands are a major invasion of privacy imho.
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Old 10 Oct 2019, 10:15 PM   #5
FredOnline
The "e" in e-mail
 
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,234
Quote:
Originally Posted by misc View Post
Totally agree with that and additionally, I donít want others to see when/if Iíve read their mails, either.
I'm so not interested in whether or not a server supports them.

In my work environment, I ignore completely regardless of whether or not the sender is senior or think they're important.

It's one thing to read an e-mail, it's another thing to action the e-mail, and these can be an intrusion to your workflow.

I recall this sign, on the wall of an office many moons ago:

Quote:
A lack of planning on your part does not constitute an emergency on mine
I must get one of those!
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Old 10 Oct 2019, 10:19 PM   #6
JeremyNicoll
Senior Member
 
Join Date: Dec 2017
Location: Scotland
Posts: 112
I have never (as far as I know) sent an email that asked for a read receipt.

I receive a handful of emails that do ask - one regular one comes from the billing department of another hosting/email provider... The webmail system I use where those show up(*) asks if I wish to send a receipt, and since it's a legitimate billing thing, I do send them. Apart from that I only send them if I think the requester actually needs to know. If eg I'm about to write a reply to them, there'd be no point. Edit: I don't mean to imply that I'd send receipts if I wasn't about to write a reply; I hardly ever send receipts, apart from the billing ones mentioned above.

* - it's on their system, so if they really wanted to know, they could surely tell from their own system's logs, that I had read it!

Last edited by JeremyNicoll : 10 Oct 2019 at 10:55 PM.
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Old 11 Oct 2019, 12:49 PM   #7
gardenweed
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Join Date: Jun 2008
Location: Perth
Posts: 542
I find them offensive and I actively ignore them.
I refuse to acknowledge any read-receipt.
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Old 11 Oct 2019, 04:33 PM   #8
DumbGuy
Senior Member
 
Join Date: Oct 2008
Posts: 180
Is the poll regarding requesting outbound read-receipts from the recipient, or having FM acknowledge incoming read-receipt requests from a sender?


I'm assuming the poll is about the former, but perhaps it's generally referring to both.


In case anyone doesn't know, a desktop/IMAP/SMTP email client can potentially handle both, independent of how the FM UI handles things.


BTW, in case anyone also doesn't know, the FM UI *does* have a flag to request an outbound read-receipt. It's in the upper-right corner drop-down. I use it often.



For over 2 decades now, most receiving email servers strip or ignore the incoming read-request flag, because of privacy/security reasons.


I for one always request the outbound read-receipt. I have some contacts that actually do acknowledge it and send the reply. This can help with things.
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