Fastmail down at 11:58 GMT - 15th December

NJSS · 15 Dec 2011, 08:04 PM

Fastmail down at 11:58 GMT

Quote:

MessagingEngine.com Server Outage

IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page.

I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again.

Status updates about why this server is down and when it will be working again will be posted to our status blog.

Please check back in a few minutes to access your email.

Reported by frontend1.messagingengine.com

Edited to add nothing in Status Blog yet

Ladrillo · 15 Dec 2011, 08:06 PM

Yeah. I'm getting the same. I'm in Spain, BTW.

NJSS · 15 Dec 2011, 08:12 PM

Brong has posted in the Status Blog:-

Quote:

One imap server has failed
December 15, 2011 12:01 pm — fastmailstatus

Status (by brong at Thu Dec 15 12:01 UTC)
We are investigating. This will only affect some users.

Let's hope it's up & running soon - I thought that there was "elegant redundancy" and fail over to an alternate server?

NJSS

Ladrillo · 15 Dec 2011, 08:23 PM

It just came back!

NJSS · 15 Dec 2011, 08:33 PM

Thanks Brong

Up for me too.

NJSS

Tom Gallagher · 15 Dec 2011, 09:06 PM

It's seems very odd to me that there is no "fail safe" or a tested back up redundancy system involved here.

BritTim · 16 Dec 2011, 04:40 AM

Quote:

Originally Posted by Tom Gallagher

It's seems very odd to me that there is no "fail safe" or a tested back up redundancy system involved here.

They have the ability to switch over to a replica, but this is a manual action. They only use it when they cannot resolve the problem on the current server quickly. This is sufficient for me and my customers. However, those who cannot tolerate occasional short outages need to arrange their own backup accounts, which Fastmail facilitates.

On this occasion, the outage seemed to last 20 minutes for the small percentage of Fastmail customers affected. This would be annoying, but not serious, for most of them.

William9 · 16 Dec 2011, 01:37 PM

Quote:

Originally Posted by BritTim

... However, those who cannot tolerate occasional short outages need to arrange their own backup accounts ....

Or another more reliable provider

15 Dec 2011, 08:06 PM	#2
Ladrillo Senior Member Join Date: Nov 2003 Location: Spain Posts: 116	Yeah. I'm getting the same. I'm in Spain, BTW.

15 Dec 2011, 08:23 PM	#4
Ladrillo Senior Member Join Date: Nov 2003 Location: Spain Posts: 116	It just came back!

15 Dec 2011, 08:33 PM	#5
NJSS Master of the @ Join Date: Jul 2002 Location: Hampshire, UK Posts: 1,238	Thanks Brong Up for me too. NJSS

15 Dec 2011, 09:06 PM	#6
Tom Gallagher Senior Member Join Date: Apr 2007 Location: South Jersey, USA Posts: 195	It's seems very odd to me that there is no "fail safe" or a tested back up redundancy system involved here.