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Old 22 Oct 2021, 11:20 PM   #16
BritTim
The "e" in e-mail
 
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,084
Quote:
Originally Posted by TenFour View Post
Sure, but how many do? And, when things go wrong the small provider may very well be asleep, traveling, or otherwise out of touch. There is a rule in flying and boating that applies here too: if something can go wrong, it will, and at the most inconvenient time possible. As a longtime boater we always joke that if the anchor drags it will happen at 2am, and we have not been disappointed!
There is, of course, a counter argument. The smaller services are not a common target for attacks. Anyone organising a massive DDOS operation is much more likely to target Google or Microsoft than a small operation. In the end, the most important factors are (i) is the organisation technically competent? (Fastmail is); and (ii) are they professional? (Fastmail is not terrible, but could be better).
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Old 23 Oct 2021, 02:33 AM   #17
TenFour
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Join Date: Feb 2017
Location: USA
Posts: 1,683
FM on Twitter just now:

Quote:
Some users are experiencing issues loading images. We are currently investigating.
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Old 23 Oct 2021, 08:25 AM   #18
Terry
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Join Date: Jul 2002
Location: VK4
Posts: 2,995
Still down in Aussie.
Dont they have a back up server in another country?
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Old 23 Oct 2021, 08:48 AM   #19
TenFour
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I'm pretty sure their main servers are handled by New York Internet from a New Jersey data center in the United States. https://fastmail.blog/company/nyi-datacentre-move/

Quote:
We are currently experiencing a service disruption. We're working to identify the problem and mitigate it

Last edited by TenFour : 23 Oct 2021 at 08:57 AM.
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Old 23 Oct 2021, 08:57 AM   #20
DumbGuy
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Join Date: Oct 2008
Posts: 212
It seems this is a new/second outage happening now, beginning about 30mins ago.
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Old 23 Oct 2021, 09:13 AM   #21
Terry
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Join Date: Jul 2002
Location: VK4
Posts: 2,995
Back up in Aust
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Old 23 Oct 2021, 10:40 AM   #22
JeffK
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Location: Kingaroy, AU
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Back down again?
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Old 23 Oct 2021, 10:40 AM   #23
paleolith
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Join Date: Mar 2002
Location: Florida
Posts: 545
Down again.
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Old 23 Oct 2021, 10:49 AM   #24
JeffK
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Location: Kingaroy, AU
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it's back for me
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Old 23 Oct 2021, 10:58 AM   #25
paleolith
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Location: Florida
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Yep, me too.
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Old 23 Oct 2021, 11:29 AM   #26
jerrycable
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Join Date: Jan 2004
Location: Allen, TX
Posts: 35
It just went down for me. This is getting extremely annoying!
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Old 23 Oct 2021, 11:32 AM   #27
Mystakill
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Join Date: Mar 2003
Location: Baltimore, MD (USA)
Posts: 835
I can’t connect via the app or the web interface here in Baltimore.
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Old 23 Oct 2021, 11:37 AM   #28
mikev99
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Join Date: Nov 2002
Posts: 658
Red face Everything Down but Status

Pretty much everything down for me -- no Thunderbird, no web, no mobile. Status needs updating.
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Old 23 Oct 2021, 11:52 AM   #29
JeffK
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Location: Kingaroy, AU
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yep gone again for me. Timing is bad. I'm trying to prepare my Surface Pro for a trip away and I need access to my emails to install some apps.

First world problem but I'll throw something through the TV is the Red Sox lose the MLB today!!!
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Old 23 Oct 2021, 12:07 PM   #30
DumbGuy
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Join Date: Oct 2008
Posts: 212
It's been up and down sporadically for me the past few hours. I'm at my desktop and am glad I have POP setup on my account. When I notice access is temporarily restored, I download the latest batch of emails into Thunderbird, then read at my convenience. Calendar updates locally in TB sync up to FM via CalDAV occasionally.
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