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Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here!

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Old 5 Dec 2017, 04:37 AM   #1
puedeba2018
Junior Member
 
Join Date: Dec 2017
Posts: 1
Caught in a Gmail loop

I need to change my gmail password. I follow directions but I find myself in a loop. I click on change password. The program says they have to identify me. They send me a number code on my. cell phone. I put in the number, click done and I am back at the change password screen and the pattern repeats endlessly. Still can't change my gmail password and get into my gmail account.
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Old 5 Dec 2017, 08:12 AM   #2
TenFour
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Join Date: Feb 2017
Location: USA
Posts: 1,722
Use a different method of getting the code, like a backup email address.
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Old 18 Dec 2017, 09:30 PM   #3
tasukilee
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You have to clear the cookies of your browser before You do this method.Good luck
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