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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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27 Oct 2021, 08:56 AM | #1 |
Essential Contributor
Join Date: Dec 2008
Location: Canada
Posts: 312
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Fastmail Fights Off Ransom Cyberattack
Last edited by pjwalsh : 28 Oct 2021 at 10:56 AM. Reason: URL change |
27 Oct 2021, 04:00 PM | #2 |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,908
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Well written. Even I get it.
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27 Oct 2021, 04:48 PM | #3 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Let's just hope it's another six years until the next major DDoS attack against Fastmail.
As an aside, it appears that a long supported, but somewhat underused, protection against temporary unavailability at Fastmail once again worked well. This is configuring aliases (both Fastmail aliases and your own domain aliases) to deliver mail to a backup account at an unaffected backup mail provider as well as Fastmail. Because of the way Fastmail's MX servers are distributed and configured, this allows the backup mail service to receive email even when delivery to Fastmail's main data centre is not possible (and where you cannot access the messages if they are delivered). In my case, the backup mail service is not as convenient to use, mostly because I only use it in an emergency, and the messages (new and old) are not properly organised. However, it does mean I can always access urgent messages during events such as the latest DDoS attack. |
27 Oct 2021, 07:13 PM | #4 | |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,908
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Quote:
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28 Oct 2021, 07:39 AM | #5 | |
Cornerstone of the Community
Join Date: Jun 2008
Location: Perth
Posts: 664
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Quote:
I was surprised (happily) that the DDOS attack didn't affect the forwarding to the backup provider. So I'm glad about that "MX servers are distributed ...." thingy that you describe above. Worked for me. |
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28 Oct 2021, 09:39 AM | #6 |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,874
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It would be nice if they found out who did it!!!!!
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28 Oct 2021, 10:20 AM | #7 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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The link now fails -- the URL of this blog report was changed to:
https://fastmail.blog/company/fastma...m-cyberattack/ |
28 Oct 2021, 03:41 PM | #8 |
The "e" in e-mail
Join Date: Oct 2002
Location: Holon, Israel.
Posts: 4,856
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It was the Cursed Patriarch ...
Apparently he eventually dies, but the story is not written yet... |
29 Oct 2021, 05:09 AM | #9 |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,874
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Yea I hear that!!!!!!!
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3 Nov 2021, 05:53 AM | #10 | |
Essential Contributor
Join Date: Mar 2002
Location: Wicklow, Ireland
Posts: 449
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Quote:
I manage my own DNS records at a 3rd party DNS service and for some years I split my MX records between Fastmail and Tuffmail in the early days of Fastmail when it wasn't as reliable as it is now but am not doing so now. I now use my alternate email provider (Tuffmail) for additional domains not hosted at Fastmail. Am still considering where to move those before year end. |
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3 Nov 2021, 07:15 AM | #11 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Quote:
This works well because the MX servers are geographically distributed and not reliant on the main datacentre used by Fastmail being available. Fastmail has provided this support for many years, and I can confirm that it works. |
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23 Dec 2021, 04:13 PM | #12 |
Junior Member
Join Date: Jun 2003
Location: Salem, Oregon, USA
Posts: 24
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Does FM have a policy regarding payment of ransomware demands?
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23 Dec 2021, 04:18 PM | #13 |
Essential Contributor
Join Date: Oct 2008
Posts: 212
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25 Dec 2021, 04:37 AM | #14 | |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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The official policy of Fastmail is:
Quote:
https://fastmail.blog/company/fastma...m-cyberattack/ Bill |
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