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Old 14 Mar 2018, 10:23 AM   #1
jclarkw2
Junior Member
 
Join Date: Mar 2018
Posts: 20
Automatic Logout from Webmail?

Is there any way to prevent (or significantly delay) the automatic logout from Webmail, at least on an account-by-account basis?

Using the two-factor feature, plus keeping my account passwords encrypted on my computer, makes it rather of a pain to have to log in more than once a day. Ideally Webmail would stay logged in until I manually log out or shut down the browser.

Background: My intention is to use Webmail primarily for a sub-account that is not intended to be very secure but will carry a lot of routine traffic. (I would normally use an email client with POP3/SMTP for the main account and for a second sub-account that carries business and personal traffic.) I could probably use an alias as this not-very-secure email address, but I need to retain it indefinitely as a reference for the many forum, support, and other, more sensitive site logins that I have come to depend on.

The above has been my customary operating procedure with the old email provider/ISP, but they have become too unreliable to tolerate any longer. If there's a better procedure, however, I'd be glad to be educated. Perhaps my customary approach doesn't make any sense with Runbox? -- jclarkw
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Old 14 Mar 2018, 10:21 PM   #2
dbowdley
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Join Date: Nov 2008
Location: UK
Posts: 537

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Runbox.com
It's not currently possible to prevent the automatic logout. The new Runbox 7 will not log you out by default as it works in a different way and allows the mail list to be updated when new mail arrives.
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Old 14 Mar 2018, 10:59 PM   #3
jclarkw2
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Quote:
Originally Posted by dbowdley View Post
It's not currently possible to prevent the automatic logout. The new Runbox 7 will not log you out by default as it works in a different way and allows the mail list to be updated when new mail arrives.
Good news! And probably other welcome changes as well.

I think I saw that 7 is out of beta now, but I haven't seen a schedule for release. Can you comment? -- jclarkw
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Old 15 Mar 2018, 04:57 AM   #4
gecko
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Join Date: Feb 2010
Posts: 107
BTW, as long as you use the webmail, the timeout counter is reset every time you open a new page.

Automatic logout only kicks in when you don't touch your webmail session for a couple of hours.

Regards,
gecko
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Old 15 Mar 2018, 06:48 AM   #5
dbowdley
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Posts: 537

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Runbox.com
Quote:
Originally Posted by jclarkw2 View Post
I think I saw that 7 is out of beta now, but I haven't seen a schedule for release. Can you comment? -- jclarkw
It's still in beta at the moment, but we are happy to continue take on more people who wish to test it and provide feedback to us.
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Old 20 Mar 2018, 10:11 PM   #6
adam1991
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Quote:
Originally Posted by dbowdley View Post
It's still in beta at the moment, but we are happy to continue take on more people who wish to test it and provide feedback to us.
Would love to participate. I use webmail exclusively, for some reason, and am looking for improvements.
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