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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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12 May 2016, 05:17 AM | #1 |
Cornerstone of the Community
Join Date: Sep 2005
Location: Oslo, Norway
Posts: 555
Representative of:
Runbox.com |
Runbox needs beta testers for new spam system
If you want to be part of our testing a new spam system, then please open a support ticket with the title:
Testing new spam system for user: username We will then change you over and it would be great if you could put feedback and headers of messages that are not correctly classified in the same ticket. The new system is from Cloudmark and is hash-based. All scanning is done locally on our servers and no emails are sent to any external system. Kim |
18 May 2016, 03:08 AM | #2 |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,945
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My impression is that the new system is much more aggressive than the old one: I'm getting numerous false positives.
In fairness, the wrongly marked messages are newsletters, which are notoriously difficult to correctly classify as spam/ham. |
8 Feb 2017, 12:42 AM | #3 | |
Senior Member
Join Date: Feb 2010
Posts: 107
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Quote:
https://blog.runbox.com/2017/02/new-...comment-175984 I think Josh raised a very important question there. From your above statement, I understand that no data is sent to anyone outside Runbox. However, some detailed description of how the spam filtering works and what the difference between "Train using reduced email details?" yes/no is would be much appreciated. Many thanks and BR, gecko |
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8 Feb 2017, 01:03 AM | #4 | ||
Cornerstone of the Community
Join Date: Sep 2005
Location: Oslo, Norway
Posts: 555
Representative of:
Runbox.com |
Quote:
Quote:
The reduced details options means that the subject and body is not reported back to Cloudmark, just a hash of the email. They may find a match of this hash or they might may not. If they dont have a match, then it is difficult to adjust anything. Cloudmark also attach a trust value to each user reporting spam and ham and if what you report is "correct", then your reporting will have a larger effect. Kim |
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8 Feb 2017, 01:16 AM | #5 | |
Senior Member
Join Date: Feb 2010
Posts: 107
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Kim,
Thanks for the prompt answer. Quote:
If I set "Train using reduced email details?" to "yes", will parts of my email be sent to Cloudmark or not? Thanks, gecko |
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8 Feb 2017, 01:48 AM | #6 | |
Cornerstone of the Community
Join Date: Sep 2005
Location: Oslo, Norway
Posts: 555
Representative of:
Runbox.com |
Quote:
The only thing sent to them when using "reduced email details" is a unique identifier that we create (but Cloudmark does not have any information on who the reporter is) and a hash of the email so that they can match the email if they have seen it before. I see the description can cause confusion. |
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