Cannot log in to runbox.NO

abaco · 21 Nov 2014, 06:29 PM

I have tried on four different devices (Mac, iPad, HP/Win7 and iPhone 6) but always get the same message:

"Please enter your username and password.

Make sure your browser is cookie-enabled if you have trouble logging in."

I can then log in to runbox.COM, which is not what I want.

There must be a fundamental difference between .NO and .COM, as I have not changed any settings on my brand new iPhone, nor did I change anything on my HP PC (locked-down work PC).

Any ideas?

hal9000 · 21 Nov 2014, 09:50 PM

Have you tried directly in runbox.no or in runbox.no/mail
I see it´s in beta yet, but it works for me in runbox.no

Quote:

Originally Posted by abaco

I have tried on four different devices (Mac, iPad, HP/Win7 and iPhone 6) but always get the same message:

"Please enter your username and password.

Make sure your browser is cookie-enabled if you have trouble logging in."

I can then log in to runbox.COM, which is not what I want.

There must be a fundamental difference between .NO and .COM, as I have not changed any settings on my brand new iPhone, nor did I change anything on my HP PC (locked-down work PC).

Any ideas?

dbowdley · 22 Nov 2014, 12:08 AM

runbox.no works with Runbox 5, but not Runbox 6.

We recommend https://runbox.com as the main interface. There is no advantage to using .no unless you need the Norwegian language interface.

abaco · 24 Nov 2014, 05:18 PM

Tried hal9000's tip, to no avail.

I don't really need the NO language interface, except the ability to send free SMSs to Norwegian numbers from time to time. It's very convenient to type on a PC without having to connect my cell with a USB cable or bluetooth.

21 Nov 2014, 06:29 PM	#1
abaco Junior Member Join Date: May 2005 Posts: 19	Cannot log in to runbox.NO I have tried on four different devices (Mac, iPad, HP/Win7 and iPhone 6) but always get the same message: "Please enter your username and password. Make sure your browser is cookie-enabled if you have trouble logging in." I can then log in to runbox.COM, which is not what I want. There must be a fundamental difference between .NO and .COM, as I have not changed any settings on my brand new iPhone, nor did I change anything on my HP PC (locked-down work PC). Any ideas?

22 Nov 2014, 12:08 AM	#3
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	runbox.no works with Runbox 5, but not Runbox 6. We recommend https://runbox.com as the main interface. There is no advantage to using .no unless you need the Norwegian language interface. Last edited by dbowdley : 22 Nov 2014 at 12:33 AM. Reason: Further information.

24 Nov 2014, 05:18 PM	#4
abaco Junior Member Join Date: May 2005 Posts: 19	No luck... Tried hal9000's tip, to no avail. I don't really need the NO language interface, except the ability to send free SMSs to Norwegian numbers from time to time. It's very convenient to type on a PC without having to connect my cell with a USB cable or bluetooth.