Aliases

[hal9000]

I want to ask Runbox to change the limit in words to create an alias, it should be possible to create an alias with only 2 or 3 letters, but now it´s impossible.

Can you change it, please?.

Thanks a lot.

[smithmb001]

I think you meant two or three letters. I second that request.

[hal9000]

Originally Posted by smithmb001

I think you meant two or three letters. I second that request.

You are right, I edit it now.

[dbowdley]

We don't allow short usernames or aliases on the @runbox.* domains because they attract spam and make it easier for hijackers to access your account.

However, if you use your own domain, you can have aliases with one character or more.

[hal9000]

Maybe that´s true with 1 or 2 words, but with 3 words?... I don´t think so.
You know that there are many more possibilities to create aliases with 3 words but we can´t do it now.

Originally Posted by dbowdley

We don't allow short usernames or aliases on the @runbox.* domains because they attract spam and make it easier for hijackers to access your account.

However, if you use your own domain, you can have aliases with one character or more.

[hal9000]

Well, another reason to think about moving to another email service offering 2FA, 3 words in main account/aliases, etc.. Maybe posteo.de

Promises from long time ago and not facts, even a kid offering an email service like openmailbox is doing more things and alone with few money, and listening the people when something is suggested.

[kservik]

Originally Posted by hal9000

Well, another reason to think about moving to another email service offering 2FA, 3 words in main account/aliases, etc.. Maybe posteo.de

Promises from long time ago and not facts, even a kid offering an email service like openmailbox is doing more things and alone with few money, and listening the people when something is suggested.

If you think a single person can run a scalable email system like we do, then you are dreaming.

Setting up a single server that does email is one thing. When you have 50-100 servers doing one email system, then that is totally different thing. And you need a lot of servers with separation of services if you plan on building something that has high availability and can scale.

Posteo looks like a very interesting email provider with many similar values to us.

Kim

[hal9000]

You are right, it´s not the same.
But RB could learn a lot from Posteo and even from that kid. Yes, it´s not the same but if you want to work in something and promise something then we can´t wait years.

I think it´s not asking too much for 3 words in aliases and I don´t think it´s something against security or difficult to do.
About the rest of things promised all this time... I hope it will not be done some years later.

Originally Posted by kservik

If you think a single person can run a scalable email system like we do, then you are dreaming.

Setting up a single server that does email is one thing. When you have 50-100 servers doing one email system, then that is totally different thing. And you need a lot of servers with separation of services if you plan on building something that has high availability and can scale.

Posteo looks like a very interesting email provider with many similar values to us.

Kim

[17pm]

Originally Posted by hal9000

You are right, it´s not the same.
But RB could learn a lot from Posteo and even from that kid. Yes, it´s not the same but if you want to work in something and promise something then we can´t wait years.

I think it´s not asking too much for 3 words in aliases and I don´t think it´s something against security or difficult to do.
About the rest of things promised all this time... I hope it will not be done some years later.

You're frustrated at Runbox, it's understandable. However, you should read your posts before hitting the "Submit Reply"... You sound very bitter. You'll not get what you want by being that way.

You know what they say: "You catch more flies with honey than you do with vinegar."... This is true.

I suggest you compose them a beautiful song and serenade it to them. Either that or create well structured posts that mention the pros and cons of a particular change. After that, try to make them see that the pros severely out-weight the cons.

[hal9000]

You are absolutely right 17pm

I am sorry if my posts were agressive, please forgive me. I love RB but sometimes I was expecting so much more and I was dissapointed, nothing more.

Do you know how to delete my profile/account?.

Thanks

[kservik]

Originally Posted by hal9000

You are right, it´s not the same.
But RB could learn a lot from Posteo and even from that kid. Yes, it´s not the same but if you want to work in something and promise something then we can´t wait years.

I am sure we have lots of things we can learn from Posteo. I don't know anything about how their email system is built yet, but I will look into it.

Regarding OpenMailBox it is more about hacking things together and getting it to work. He has gotten very far doing that and I am very much impressed about what he has built alone. But if his infrastructure is still the same as he described earlier, then he has some way to go to build something that will scale and be available over time..

Runbox is a much different animal in the sense we are very risk averse as we handle one of the most important assets of our customers. There is a lot of process to make sure nothing bad or unexpected happens.

Originally Posted by hal9000

I think it´s not asking too much for 3 words in aliases and I don´t think it´s something against security or difficult to do.
About the rest of things promised all this time... I hope it will not be done some years later.

Sure, it is not much to ask for and it is a totally fair thing to ask for. We can discuss it at our next internal meeting. But currently we think it would be bad for us and our customers to use 2-3 characters aliases. If we allow it should one person be allowed to take 100 2 characters aliases?

[kservik]

Originally Posted by hal9000

Do you know how to delete my profile/account?.

You will need to open a support ticket for that, but we would be sad to see you go. We will deliver 3 projects in the next weeks, so exciting things coming up.

Kim

[17pm]

Originally Posted by kservik

You will need to open a support ticket for that, but we would be sad to see you go. We will deliver 3 projects in the next weeks, so exciting things coming up.

Kim

Oh.. Not this again! Next weeks.. Hopefully until the end of the year, yes? That's 4 weeks!

Also, what projects? :P

I think you guys should talk about the storage space in your next meeting... Currently, there are better alternatives than Runbox... Take a look at FastMail. Their second tier account is the same price as Runbox' mini account (in euros atleast).. They offer 3 times more email storage than Runbox! (5gb vs 15gb). They offer 10 times more file storage (500mb vs 5gb)!

Not sure if it's viable for Runbox to upgrade the storage space, but I think it's important to look at one of the best e-mail providers in the world and try to learn something from them..

I think upgrading the storage space would make an increase in the number of customers.. I think that increase would be more than enough to support the increase in storage space, which would be in favour of RB's objectives... I have no data to support my statement though.


PS: I think hal9000 was talking about his emaildiscussions' account.

[hal9000]

It was in this forum, not in RB. And I have been answered in another thread. No problem. Thanks.

Originally Posted by kservik

You will need to open a support ticket for that, but we would be sad to see you go. We will deliver 3 projects in the next weeks, so exciting things coming up.

Kim

[hal9000]

Originally Posted by kservik

Sure, it is not much to ask for and it is a totally fair thing to ask for. We can discuss it at our next internal meeting. But currently we think it would be bad for us and our customers to use 2-3 characters aliases. If we allow it should one person be allowed to take 100 2 characters aliases?

I understand the problem with 2 characters, but not with 3. I am in some email services with only 3 characters in my main account and even aliases, I don´t see the problem. And 3 characters is something very common when we are choosing a name.