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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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20 Jan 2017, 01:48 AM | #61 |
Member
Join Date: Feb 2007
Posts: 50
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Helpful chaps!
Fastmail have really gone beyond the call of duty to help you on your way - Just find the Billing & Plan link within your Member account. The page it opens has now been modified to offer you a choice of subscription accounts, or a button to click to close your account. Such helpful chaps!
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20 Jan 2017, 02:15 AM | #62 |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
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Guest and member accounts used to be subsidized by advertising. That model is no longer safe, therefore Fastmail has been subsidizing these accounts themselves. That couldn't last long...
There is no free lunch. The business model became unsafe. Blame fastmail all you want. They had to make a choice between offering a un-secure email service based on ad-sales - or discontinuing the accounts based on ads. I think they made the right choice. |
20 Jan 2017, 02:20 AM | #63 | |||||
Junior Member
Join Date: Feb 2011
Posts: 24
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Oh, you *like* that email address that's been your online identity for years? Oh, you're getting elderly and you have dementia and you won't be able to remember a new one? Oh, you *like* fastmail's service that they promised they'd support for your lifetime? Oh, you don't want your old high school friends who you haven't seen in 15 years to get a bounce message if they move back to town 5 years from now and try to write you at that email address you've been using for over a decade? No biggie! You can just send me $30/year forever per address you don't want to change. Seriously, BritTim, walesrob, et al, would it really just be a minor pain for you to change your primary email address? Or alternately, would you really have no hesitation to pay $30/year per account forever for something you had already bought (instead of using a free alternative) *precisely because* it would be yours for life for a one-time payment? If so, you probably aren't hurting for money and you might try to imagine what it's like for people who aren't as flush as yourself. Quote:
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20 Jan 2017, 02:27 AM | #64 | |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,945
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And because there are many posts in EMD along the lines "get your own domain name, so you will be able to keep your address forever". |
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20 Jan 2017, 02:33 AM | #65 | ||
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
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Excuse me, WHAT!!?!??!? Quote:
Truth of the matter is, unless you own your domain name, the domain was never yours. Internet companies come and go. Offerings come and go. Heck, most internet providers available in my local area don't even exist anymore, nor do their email addresses. If you really want to control your own online destiny, buy your own domain name and chose who hosts your mail for you. Then you can choose whomever you want to host your mail, but the identity is yours for life. -- or until they change the way the do domain names to something else..... |
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20 Jan 2017, 02:53 AM | #66 | |
Junior Member
Join Date: Feb 2011
Posts: 24
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People keep snarking about my comments, but I notice that no one has taken me up on either voluntarily giving up your primary email address or sending me $30/year. If you want anyone to believe that you think it's no big deal, put your money where your mouth is. I won't be holding my breath on that. It would be nice if a fastmail representative would have the courage to address my points directly. |
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20 Jan 2017, 03:04 AM | #67 | |
Member
Join Date: May 2002
Location: London UK
Posts: 47
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20 Jan 2017, 03:07 AM | #68 |
Essential Contributor
Join Date: Apr 2010
Posts: 490
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In a mere fraction of the time that it's taken certain people to compose and post their numerous long-winded, self-pitying complaints, they could have opened new accounts at the service of their choice, migrated all of their mail from FastMail to the new provider, and sent out notifications to all their contacts informing them of their new address -- and still had time to spare. But for some reason they would rather spend their precious minutes (hours in some cases) shouting and pouting and making nonsensical arguments. If there were Academy Awards for "Most Over The Top Performance," we would have some real frontrunners here.
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20 Jan 2017, 03:08 AM | #69 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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20 Jan 2017, 03:10 AM | #70 | |
Essential Contributor
Join Date: Dec 2001
Location: Denton, TX
Posts: 346
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20 Jan 2017, 03:18 AM | #71 |
Member
Join Date: Feb 2007
Posts: 50
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Therein lies the crux of the issue that we, as "one-time-payment Fastmail Member account" folk, have our gripe. Fastmail has not "gone". And the offer to join at Member level was clearly stated - "a Member account for a US$14.95 one-time fee". Fastmail choosing for whatever reason it (or its fans) give to not uphold this commitment is at best underhand, at worst, illegal.
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20 Jan 2017, 03:22 AM | #72 | |
Member
Join Date: May 2002
Location: London UK
Posts: 47
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We do not know if there are any such people affected, and for sure, people with dementia will not be taking up reading and posting to this noticeboard unless they had done before. Only because we don't know how many people affected could be, it doesn't mean we have to be insensitive, as it's a real possibility. I hope people with dementia have people around them who care for them and will try and remediate. My heart goes out to them. |
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20 Jan 2017, 03:22 AM | #73 | |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
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20 Jan 2017, 03:27 AM | #74 |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,945
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20 Jan 2017, 03:28 AM | #75 | |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
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Quote:
By the time my relatives had dementia to the point it seriously affected their lives, other family members and caregivers had already been involved deeply in their affairs to be able to handle their communication, etc. for them. c'mon. Stop talking about someone else's hypothetical situation. This is pure emotionalism and nonsense. |
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