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Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here! |
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#1 |
Member
Join Date: Sep 2009
Posts: 94
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Microsoft Office Synchronisation Constipation
How do I remove or disable synchronisation in my desktop Microsoft Office Mail program. All online instructions have directions that dont look like my program when opening it up....like I dont have "settings" that I can see.....all I have is "Options"....and when I go into it I dont have what they say to look for......
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#2 |
Cornerstone of the Community
Join Date: Feb 2017
Posts: 942
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You can just remove the account from Microsoft Outlook, which is the default Office email program. https://www.lifewire.com/remove-emai...utlook-1173465
Or, are you really trying to turn off sync to unsync the Windows 10 mail app? https://answers.microsoft.com/en-us/...ton%20to%20off. |
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#3 |
Member
Join Date: Sep 2009
Posts: 94
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What account?....I am trying to turn off sync......those links dont help....they seem to be talking about shutting off my mail....I dont want my mail to be shut?
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#4 |
Member
Join Date: Jan 2010
Location: Melbourne, Oz
Posts: 65
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#5 |
Member
Join Date: Sep 2009
Posts: 94
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I dont have "settings" just "options"..this is my first hurdle....I cant put an image up so I cant show you what I see.....
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#6 |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,381
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#7 |
Member
Join Date: Sep 2009
Posts: 94
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#8 |
Member
Join Date: Jan 2010
Location: Melbourne, Oz
Posts: 65
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That looks like Outlook - not Microsoft Mail.
There are (at least) two Microsoft email apps available with Windows. One is 'Outlook' (and that looks like the one in the screenshot), and the other is 'Mail'. My mistake with the instructions earlier - I misunderstood your posts and thought you were referring to 'Mail'. |
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#9 |
Member
Join Date: Sep 2009
Posts: 94
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Hello? how do I stop it from synchronising?
Last edited by dingdong : 30 Jun 2020 at 01:44 PM. |
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#10 |
Member
Join Date: Sep 2009
Posts: 94
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How do I stop my mail from syncronising?
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#11 | |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,697
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Quote:
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#12 |
Cornerstone of the Community
Join Date: Dec 2005
Location: Kars, NB, Canada
Posts: 703
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If you are using the desktop version of Outlook (part of MS Office), and if it is a recent or current version, try this. Open Outlook and click on your Inbox. Then at the top, look for a line of something like File, Home, Send / Receive, Folder ... etc. Click on "Send / Receive". Then click on "Send/Receive Groups" just below the "Send / Receive" you just clicked on. In the drop-down list at the bottom should be "Disable Scheduled Send/Receive". That may do it.
Be aware, however, if you are using certain accounts such as those using IMAP as the interface with the server, that clicking on a folder will sync that folder right then. I don't believe there is any way to turn that off except to click on "Work Offline" (becomes visible in the Ribbon when you click "Send / Receive"). |
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#13 |
Member
Join Date: Sep 2009
Posts: 94
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Thanks.....yeah thats what mine looks like......did as you said but its still synchronising? It is an IMAP server....no I dont want to turn it off but when I open it to automatically download my mail......
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#14 |
Cornerstone of the Community
Join Date: Dec 2005
Location: Kars, NB, Canada
Posts: 703
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Try this then. Go as above to the point where you click on "Send/Receive Groups" and get a drop-down list. Click on "Define Send/Receive Groups". Then for each Group that involves your IMAP account (maybe only one, the "All Accounts" group), clear the checkbox beside "Schedule an automatic send/receive every (adjustable box) minutes".
I believe the expected behavior is this: When you click on a folder it will refresh the folder and download any messages there (unless you are in Work Offline mode). But if you just let Outlook sit with the Inbox highlighted, it should not sync until (1) you click Send/Receive > Update Folder, or one of the other Send/Receive commands, OR, (2) click on a different folder and then click once more on the Inbox. If that doesn't work, I'm out of thoughts, as I am not really an Outlook guru (I just use it myself). |
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#15 |
Member
Join Date: Sep 2009
Posts: 94
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Ok will try that....does that mean I will have to mannually click on send receive to get muy emails?
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