Fastmail down???

jasoncout · 2 Jul 2003, 09:42 AM

I cant get to www.fastmail.fm, or IMAP to fastmail.fm....anyone else not able to get in? Any ideas whats wrong on my side? I can get to the admin page (http://admin.fastem.com) but not http://www.fastem.com Thanks for you help.

fmfan · 2 Jul 2003, 09:47 AM

mail servers changing to
mail.messagingengine.com
suggest change in your email client -
are you using Outlook Express, Outlook?

Just now, I was able to access http://www.fastem.com ,
so maybe more than mail server names - as prob. were
working for you - could be ISP or similar problem?

jasoncout · 2 Jul 2003, 09:51 AM

Can't get to mail.messagingengine.com either. Could someone to a DNS lookup on the above and see what you come up with? I get 66.111.4.60. Thanks.

vidvandre · 2 Jul 2003, 09:54 AM

I haven't been able to open fastmail for the last ten minutes. Neither thru the web interface or with Outlook...

I can sucsessfully open other sites on the web (just tested ZdNet.com, Fastem.com, www.fm and of course emailaddresses.com).

Anyone currently logged into fm?

fmfan · 2 Jul 2003, 09:56 AM

Quote:

Originally posted by jasoncout
Can't get to mail.messagingengine.com either. Could someone to a DNS lookup on the above and see what you come up with? I get 66.111.4.60. Thanks.

That's what it was last few days -
will do if you tell me how to - how you did it -
know have done before - but...

jasoncout · 2 Jul 2003, 09:57 AM

In WinXP and Redhat, just type nslookup mail.messagingengine.com

fmfan · 2 Jul 2003, 10:01 AM

Just did secure login my FastMail.fm web interface account.

Just sent/received email one FM.fm account to
another FM.fm account OE6. Don't use Outlook.
Only FM.fm web interface, OE6, Moz131.

nslookup mail.messagingengine.com

Non-authoritative answer:
Name: mail.messagingengine.com
Address: 66.111.4.60

Current:

66.111.4.60 mail.messagingengine.com
66.111.4.62 fastmail.fm www.fastmail.fm

vidvandre · 2 Jul 2003, 10:01 AM

If you're running any other flavor of Windows simply open "MsDos command prompt"
([Start->Run] then type "command" and click the [Ok] button). From there simply type
"ping fastmail.fm"... this approch works in WinXP as well...

Ping will get the Ip address and test (ping) the server for response...

(fastmail.fm resolves to 66.111.4.62...)

jasoncout · 2 Jul 2003, 10:13 AM

I can't ping it, and when I scan it I dont get any HTTP or IMAP ports open. DNS resolves fine, so that not the problem. Any other ideas? Has any equipment moved around today?

vidvandre · 2 Jul 2003, 10:16 AM

I know there been some work with the system lately, but since fmfan can open/use the system I don't think that is causing the problems...

Does fm use different servers for people based in europe/us?
Where are you based jasoncout?

fmfan · 2 Jul 2003, 10:17 AM

jasoncout -

Is this what you mean not successful for you?

Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

ping mail.messagingengine.com

Pinging mail.messagingengine.com [66.111.4.60] with 32 bytes of data:

Reply from 66.111.4.60: bytes=32 time=110ms TTL=48
Reply from 66.111.4.60: bytes=32 time=50ms TTL=48
Reply from 66.111.4.60: bytes=32 time=50ms TTL=48
Reply from 66.111.4.60: bytes=32 time=50ms TTL=48

Ping statistics for 66.111.4.60:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 110ms, Average = 65ms

jasoncout · 2 Jul 2003, 10:20 AM

fmfan - I can not ping as you can. I am in the US and have been using fastmail for a long time, this is a first for me.

vidvandre · 2 Jul 2003, 10:22 AM

Quote:

Originally posted by fmfan
Reply from 66.111.4.60: bytes=32 time=110ms TTL=48

This would be a successful ping, jason said he couldn't ping fm... The message would say something like request aborted (I'm running Norwegian XP so mine says "Forespørsel avbrutt."

)

jasoncout · 2 Jul 2003, 10:24 AM

Correct. All I get is "Request Timed Out".

fmfan · 2 Jul 2003, 10:24 AM

Quote:

Originally posted by jasoncout
I am in the US and have been using fastmail for a long time, this is a first for me.

Me too - and I've had *several* firsts

ping fastmail.fm

Pinging fastmail.fm [66.111.4.62] with 32 bytes of data:

Reply from 66.111.4.62: bytes=32 time=60ms TTL=48
Reply from 66.111.4.62: bytes=32 time=60ms TTL=48
Reply from 66.111.4.62: bytes=32 time=50ms TTL=48
Reply from 66.111.4.62: bytes=32 time=60ms TTL=48

Ping statistics for 66.111.4.62:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 60ms, Average = 57ms

No prob. www.fastmail.fm

No help, sorry!

2 Jul 2003, 09:42 AM	#1
jasoncout Junior Member Join Date: Feb 2003 Posts: 7	Fastmail down??? I cant get to www.fastmail.fm, or IMAP to fastmail.fm....anyone else not able to get in? Any ideas whats wrong on my side? I can get to the admin page (http://admin.fastem.com) but not http://www.fastem.com Thanks for you help.

2 Jul 2003, 10:01 AM	#7
fmfan Master of the @ Join Date: Jul 2002 Location: TX US Posts: 1,298	Just did secure login my FastMail.fm web interface account. Just sent/received email one FM.fm account to another FM.fm account OE6. Don't use Outlook. Only FM.fm web interface, OE6, Moz131. nslookup mail.messagingengine.com Non-authoritative answer: Name: mail.messagingengine.com Address: 66.111.4.60 Current: 66.111.4.60 mail.messagingengine.com 66.111.4.62 fastmail.fm www.fastmail.fm Last edited by fmfan : 2 Jul 2003 at 10:09 AM.

2 Jul 2003, 10:01 AM	#8
vidvandre Cornerstone of the Community Join Date: Dec 2002 Location: Sørumsand(!), Norway Posts: 625	If you're running any other flavor of Windows simply open "MsDos command prompt" ([Start->Run] then type "command" and click the [Ok] button). From there simply type "ping fastmail.fm"... this approch works in WinXP as well... Ping will get the Ip address and test (ping) the server for response... (fastmail.fm resolves to 66.111.4.62...) Last edited by vidvandre : 2 Jul 2003 at 10:10 AM.

2 Jul 2003, 09:47 AM	#2
fmfan Master of the @ Join Date: Jul 2002 Location: TX US Posts: 1,298	mail servers changing to mail.messagingengine.com suggest change in your email client - are you using Outlook Express, Outlook? Just now, I was able to access http://www.fastem.com , so maybe more than mail server names - as prob. were working for you - could be ISP or similar problem?

2 Jul 2003, 09:51 AM	#3
jasoncout Junior Member Join Date: Feb 2003 Posts: 7	Can't get to mail.messagingengine.com either. Could someone to a DNS lookup on the above and see what you come up with? I get 66.111.4.60. Thanks.

2 Jul 2003, 09:54 AM	#4
vidvandre Cornerstone of the Community Join Date: Dec 2002 Location: Sørumsand(!), Norway Posts: 625	I haven't been able to open fastmail for the last ten minutes. Neither thru the web interface or with Outlook... I can sucsessfully open other sites on the web (just tested ZdNet.com, Fastem.com, www.fm and of course emailaddresses.com). Anyone currently logged into fm?

2 Jul 2003, 09:57 AM	#6
jasoncout Junior Member Join Date: Feb 2003 Posts: 7	In WinXP and Redhat, just type nslookup mail.messagingengine.com

2 Jul 2003, 10:13 AM	#9
jasoncout Junior Member Join Date: Feb 2003 Posts: 7	I can't ping it, and when I scan it I dont get any HTTP or IMAP ports open. DNS resolves fine, so that not the problem. Any other ideas? Has any equipment moved around today?

2 Jul 2003, 10:16 AM	#10
vidvandre Cornerstone of the Community Join Date: Dec 2002 Location: Sørumsand(!), Norway Posts: 625	I know there been some work with the system lately, but since fmfan can open/use the system I don't think that is causing the problems... Does fm use different servers for people based in europe/us? Where are you based jasoncout?

2 Jul 2003, 10:17 AM	#11
fmfan Master of the @ Join Date: Jul 2002 Location: TX US Posts: 1,298	jasoncout - Is this what you mean not successful for you? Microsoft Windows 2000 [Version 5.00.2195] (C) Copyright 1985-2000 Microsoft Corp. ping mail.messagingengine.com Pinging mail.messagingengine.com [66.111.4.60] with 32 bytes of data: Reply from 66.111.4.60: bytes=32 time=110ms TTL=48 Reply from 66.111.4.60: bytes=32 time=50ms TTL=48 Reply from 66.111.4.60: bytes=32 time=50ms TTL=48 Reply from 66.111.4.60: bytes=32 time=50ms TTL=48 Ping statistics for 66.111.4.60: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 50ms, Maximum = 110ms, Average = 65ms

2 Jul 2003, 10:20 AM	#12
jasoncout Junior Member Join Date: Feb 2003 Posts: 7	fmfan - I can not ping as you can. I am in the US and have been using fastmail for a long time, this is a first for me.

2 Jul 2003, 10:24 AM	#14
jasoncout Junior Member Join Date: Feb 2003 Posts: 7	Correct. All I get is "Request Timed Out".