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Old 27 Jun 2017, 02:36 PM   #1
rnkn
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Join Date: Nov 2013
Posts: 41
Exclamation Bug in production web UI: all saved drafts are marked as high priority

FastMail yesterday rolled out a new feature from beta to production in the web UI: a dropdown menu on the message compose screen with an option to Mark as High Priority.

Unfortunately this rollout included a bug whereby any message saved as a draft and reopened in the web UI will be marked and sent as high priority. Even if the user notices and unchecks Mark as High Priority, upon closing and reopening the draft, it will be marked as high priority again.

The problem is exacerbated because the dropdown menu options are hidden from the user, meaning that since yesterday, many users have been sending "high priority" messages without their knowing.

This bug affects all browsers and the mobile app, including the mobile web UI where the user cannot access these dropdown options to workaround the bug.

To reproduce:

1. open FastMail web UI
2. click Compose
3. optionally enter address, subject, body text, etc.
4. click Save Now
5. navigate away from message and back
6. click message More dropdown

Expected results:

Message should remain normal priority.

Actual results:

Message is now marked high priority.

Update: this bug now appears fixed in production.

Last edited by rnkn : 27 Jun 2017 at 10:26 PM.
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Old 27 Jun 2017, 03:15 PM   #2
Terry
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I can just un-tick the high priority
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Old 27 Jun 2017, 03:41 PM   #3
rnkn
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Quote:
Originally Posted by Terry View Post
I can just un-tick the high priority
Thanks for providing the solution Terry...
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Old 28 Jun 2017, 10:21 AM   #4
Berenburger
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Join Date: Sep 2004
Location: The Netherlands
Posts: 2,240
Quote:
Originally Posted by rnkn View Post
Update: this bug now appears fixed in production.
Better report it directly to FastMail support. FM is not coming quite often here.
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Old 28 Jun 2017, 01:28 PM   #5
evilquoll
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Posts: 33
This is potentially a problem because, in my experience at least, "high priority" is a 99.9% certain "this is spam" flag. Of the messages I have received down the years that were marked as "urgent", one actually was urgent; all the rest were spam. Hence, being flagged as "high priority" is one of the criteria on which a message automatically gets sent to my "suspect" folder.

(I think I may have mentioned this before.)
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Old 30 Jun 2017, 09:18 AM   #6
brong
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Location: Melbourne, Australia
Posts: 2,654

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Fastmail.fm
Looking through the git history it appears this bug was fixed pretty quickly after the feature was first rolled out. It should be fine now.
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Old 31 Jul 2017, 11:33 PM   #7
Gsptlsnz
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Join Date: Sep 2011
Location: 5th Dimension
Posts: 122
I just checked and Drafts are still set to "high priority" by default. Can this setting be turned off?
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Old 1 Aug 2017, 08:46 AM   #8
n5bb
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Join Date: May 2004
Location: Irving, Texas
Posts: 8,204
Quote:
Originally Posted by Gsptlsnz View Post
I just checked and Drafts are still set to "high priority" by default. Can this setting be turned off?
I just saved a message in the Compose screen and opened the draft. "High priority" was not set. I did this several times in three different Fastmail accounts and got the same results. I'm not sure what you are seeing, but if you see it using a simple test (Compose, add a subject, click Save Now, open Draft folder and view the priority state in "More...") then I recommend filing a support request. Maybe only certain accounts are affected.

Bill
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Old 1 Aug 2017, 07:13 PM   #9
Gsptlsnz
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I think it was a holdover since I had many Drafts before the switch. The new emails are not getting set to High Priority.
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