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Old 11 Aug 2017, 05:22 AM   #1
Junior Member
Join Date: Jan 2015
Posts: 6
Android app mangles text when editing

I use the Fastmail android app on my phone (Moto G4, Android 7.0). Mostly it works fine, but if I edit text that I am composing (i.e. move the caret back into text I've already written and make changes), it goes badly wrong, corrupting surrounding words when inserting characters, to the point where it is impossible to continue editing. Adding text at the end of a paragraph seems ok.

E.g. compose new message, write "test message", then position cursor before the first character and type "real" followed by a space. About 30% of the time this corrupts the text, eg to "*messReal Testage". The corruption seems much more likely and more severe if I use the 'glide writing' Google keyboard feature were you trace out words without lifting your finger, but I also see it when doing normal tapping. I think it's always when inserting a space.

I'm using the default Google keyboard, in UK English. I've been experiencing this for many months, and my wife also gets it. I've only ever noticed it in the Fastmail app. For example, there is no problem composing text in Chrome. Though my wife says it affects the Facebook app too.

Has anyone else experienced this - in Fastmail or any other app? (I realise it might not be the Fastmail app's fault - though as I said personally I've only ever seen it there)
sebwills is offline   Reply With Quote

Old 11 Aug 2017, 07:45 AM   #2
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,204
I don't have an Android device (only iOS devices). I recommend that you file a Fastmail support request concerning this topic.

n5bb is offline   Reply With Quote
Old 11 Aug 2017, 02:32 PM   #3
Essential Contributor
Join Date: Dec 2003
Location: Dover, NH, USA
Posts: 292

I ran a test of the compose screen on my
- Samsung Galaxy S7 (Android of course)...

no problem for me, text is typed just fine and moving the cursor around and adding more text did not cause any corruption for me...
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Old 11 Aug 2017, 04:16 PM   #4
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,417
On my two different Android (6.0.1) devices I see a similar text mangling behaviour in all applications but with the Swiftkey keyboard. The default keyboard behaves impeccably.

BTW I do not have the FM application, so I'm not sure this clarifies the matter at all.
janusz is offline   Reply With Quote

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