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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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2 Jan 2010, 01:20 AM | #1 |
Member
Join Date: Nov 2003
Posts: 32
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SPAM filters have suddenly become really restrictive
This started happening yesterday, December 31, and continues today.
Emails that are coming to me via two disposable email address services -- emailias and spamex -- are now all marked as SPAM. I have my filters set up to direct suspected junk mail to my inbox; I am using the trainable filter option, so I have been specifying that these items are not junk. I have made no major changes to my filters recently, and thus this behaviour is highly perplexing. I have had email from paypal and ebay marked as spam today, even though I have received dozens (perhaps hundreds) of emails from ebay and paypal in the last couple of years -- with none marked as spam until today. Advice will be greatly appreciated! shelley |
2 Jan 2010, 09:02 AM | #2 |
The "e" in e-mail
Join Date: Feb 2002
Location: London, UK
Posts: 4,681
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Do RB use SpamAssassin? If so, this problem could be the SA Y2010 Bug.
Incidentally, the correct word for UCE is "spam" (sentence case) -- "SPAM" (upper case) is a registered trade mark. |
2 Jan 2010, 11:38 AM | #3 |
Junior Member
Join Date: Nov 2006
Posts: 7
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I too see many emails (500+)going into my spam folder that i have rules on to stream to specific folders.. Guess I'll disable spam filter for now
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3 Jan 2010, 05:34 AM | #4 |
Cornerstone of the Community
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Location: Oslo, Norway
Posts: 555
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I dont see a problem in my own account. I have alerted our tech-people and they will investigate.
Kim |
3 Jan 2010, 09:57 PM | #5 |
Essential Contributor
Join Date: Nov 2007
Posts: 236
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The reason looks like the spam filter has a FH_DATE_PAST_20XX filter, that means that any date past 2009 is considered vastly in the future. Only problem is that we're now in 2010
Can you update SpamAssassin (I think that's it?) please? |
3 Jan 2010, 11:04 PM | #6 |
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Join Date: Nov 2003
Posts: 32
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If it's a problem with Spam Assassin, then I echo the request by tomhab -- please make the necessary update to Spam Assassin settings.
I am now finding that some emails from whitelisted senders and domains is being marked as spam. shelley |
4 Jan 2010, 07:26 AM | #7 |
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4 Jan 2010, 08:16 AM | #8 |
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4 Jan 2010, 07:38 PM | #9 |
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To be honest shelmart, it's unlikely that whitelisted addresses would be affected. Could you make sure the addresses are whitelisted and otherwise post a sample header for us to take a look at? Obviously obscure any private data (won't need the body)
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4 Jan 2010, 08:20 PM | #10 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,938
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This issue was caused by a bug in SpamAssassin giving messages dated 2010 or later extra spam points (yep...).
See this bug report for details: https://issues.apache.org/SpamAssass...ug.cgi?id=6269 We have upgraded our software with the bugfix as of 11:15 CET today when our sysadmins returned after the holiday -- apologies for any inconvenience caused in the meantime. - Geir |
5 Jan 2010, 07:30 AM | #11 |
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Nice work! Seems good now
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5 Jan 2010, 07:41 AM | #12 | |
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Join Date: Nov 2003
Posts: 32
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Quote:
Anyway -- now that the holiday season is over and the runbox folks are back, it has been taken care of, and all is well. (BTW, I do not mean to imply that the runbox folks shouldn't have taken a holiday -- they deserve some time off as much as anybody else, and I never expect full service *anywhere* during the xmas-new year's time.) shelley |
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5 Jan 2010, 07:42 AM | #13 | |
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Quote:
Shelley |
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5 Jan 2010, 11:31 PM | #14 | |
The "e" in e-mail
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Location: Oslo, Norway
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Quote:
With users in 140 countries every day is a business day. - Geir |
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6 Jan 2010, 03:10 AM | #15 |
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