Need confirmation - MessagingEngine.com Server Outage

xyzzy · 30 Jul 2020, 03:35 PM

Today I tried see my active and closed tickets from the FM Support page (tried a few times throughout the day). Each time I got MessagingEngine.com Server Outage. Nothing shows in the status page and everything else appears to be behaving properly. So can someone please confirm they see this behavior too before I start worrying it's something local to my system?

If you do confirm it I will try to submit a ticket but I am not sure that may work either. Maybe there's something wrong with their ticketing system. I figured I ask here before trying that.

Thanks in advance.

JamesHenderson · 30 Jul 2020, 04:03 PM

I see Server outage as well on the support page, not on "create ticket", but on "active tickets" and "closed tickets".

xyzzy · 30 Jul 2020, 05:13 PM

Thanks for the quick reply. Now I can submit a ticket on the tickets! A "meta-ticket"?

Update...
Heh, went to submit the ticket, re-tried active and closed tickets one last time and this time it worked! Go figure.

30 Jul 2020, 03:35 PM	#1
xyzzy Essential Contributor Join Date: May 2018 Posts: 474	Need confirmation - MessagingEngine.com Server Outage Today I tried see my active and closed tickets from the FM Support page (tried a few times throughout the day). Each time I got MessagingEngine.com Server Outage. Nothing shows in the status page and everything else appears to be behaving properly. So can someone please confirm they see this behavior too before I start worrying it's something local to my system? If you do confirm it I will try to submit a ticket but I am not sure that may work either. Maybe there's something wrong with their ticketing system. I figured I ask here before trying that. Thanks in advance.

30 Jul 2020, 04:03 PM	#2
JamesHenderson Cornerstone of the Community Join Date: Jan 2003 Location: Oxfordshire, UK Posts: 603	I see Server outage as well on the support page, not on "create ticket", but on "active tickets" and "closed tickets".

30 Jul 2020, 05:13 PM	#3
xyzzy Essential Contributor Join Date: May 2018 Posts: 474	Thanks for the quick reply. Now I can submit a ticket on the tickets! A "meta-ticket"? Update... Heh, went to submit the ticket, re-tried active and closed tickets one last time and this time it worked! Go figure.