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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc.

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Old 3 Aug 2006, 03:28 AM   #1
ALG
Senior Member
 
Join Date: Sep 2004
Location: Murray, KY USA
Posts: 162
Sent items deleted

Good morning everyone,

This morning while checking my mail I had reason to look for an old sent mail item when opening the folder it started to delete everything in it. Then it said it was moving it. When I went to the folder it was supposed to be moving it to there was nothing there. Now I just sent an e-mail and it is notin the sent messages folder either.

I am using IMAP on the old Courier
Entourage 11.2

I checked my settings in E'tour to insure where the messages were routed to and it says runbox.sent messages

I have just lost 443 sent messages which history is vital to me.

Has anyone experienced this issue before and if so do they have a remedy for it?



AL
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Old 3 Aug 2006, 09:56 AM   #2
Geir
The "e" in e-mail
 
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,938

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Runbox.com
Hmm. If you remind me of your Runbox username I will certainly look into it, and if all else fails we should be able to recover those messages from backup.

- Geir
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Old 3 Aug 2006, 11:25 AM   #3
ALG
Senior Member
 
Join Date: Sep 2004
Location: Murray, KY USA
Posts: 162
Thanks Geir,

My username is agrantATrunbox.com

AL
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