Massive Google outage

TenFour · 14 Dec 2020, 08:32 PM

Not looking good this morning: https://www.msn.com/en-us/money/othe...ge/ar-BB1bUNKO

FredOnline · 14 Dec 2020, 08:58 PM

Talk about timing, I was in the middle of a handover for my new vehicle and it needed me to confirm everything through my Gmail account.

Now working OK here in UK.

TenFour · 15 Dec 2020, 12:26 AM

It was back up pretty quickly. Hit me just as I was trying to download an extension for Chrome and the Chrome Web Store just wouldn't load. At first I thought my Internet must have gone down.

FredOnline · 15 Dec 2020, 01:35 AM

The XYZ said on Twitter:

Quote:

Hearing reports that people were locked out of the internet due to reliance on Google Authenticator for 2FA.

Luckily I use FreeOTP.

TenFour · 15 Dec 2020, 01:39 AM

I'd be surprised if the Google Authenticator app wasn't working because I think it doesn't require anything once installed other than Internet time to be updated once in awhile. I have frequently used it when completely disconnected from the Internet. Google notes this on their help page:

Quote:

You can still receive codes without internet connection or mobile service. Learn more about 2-Step Verification.

https://support.google.com/accounts/...DAndroid&hl=en

FredOnline · 15 Dec 2020, 01:42 AM

That's what I thought also.

Probably using as an excuse to try to drum up some business!

chrisretusn · 15 Dec 2020, 06:27 PM

I missed all the fun.

TenFour · 15 Dec 2020, 08:30 PM

With lots of school systems depending on Chromebooks during the pandemic I suspect there was a lot of panic all over the United States. It hit here on the East Coast around 6:45am and extended to around 7:45am, and I know at least one local school that delayed the opening of the Zoom school day until later in the morning because nobody could log in to their Google stuff. I know Google has lots of staff all over the world, but I bet more than a few employees in California were woken up by emergency messages at 3:45am!

n5bb · 16 Dec 2020, 08:39 AM

Quote:

Originally Posted by TenFour

I'd be surprised if the Google Authenticator app wasn't working because I think it doesn't require anything once installed other than Internet time to be updated once in awhile. I have frequently used it when completely disconnected from the Internet. Google notes this on their help page: https://support.google.com/accounts/...DAndroid&hl=en

My guess is that they were referring to Google services or third party services authentication by Google. This is when some application or website asks if you want to "Sign in with Google" or similar wording. This is not directly related to the Google authenticator mobile app.
https://support.google.com/accounts/answer/112802

The outage on December 14 was reported by Google to be due to "an authentication system outage for approximately 45 minutes due to an internal storage quota issue".

Bill

Bamb0 · 16 Dec 2020, 12:37 PM

Quote:

Originally Posted by chrisretusn

I missed all the fun.

hadaso · 16 Dec 2020, 04:02 PM

Exactly when it happened I tried to revive my Galaxy S3 Mini with an old version of Android. It wanted me to enter my Google account password. To verify that the password I remembered is the correct one I logged into my Google account from the very old version of IE we still have in the office so old intranet things keep working. Logging in to Google from IE was successfuk, but then as I immediately tried to connect from the old Android system everything stopped working. I guess that handling two very old systems was too much for Google's authentication system...

shenton · 16 Dec 2020, 08:47 PM

Quote:

Originally Posted by hadaso

Exactly when it happened I tried to revive my Galaxy S3 Mini with an old version of Android. It wanted me to enter my Google account password. To verify that the password I remembered is the correct one I logged into my Google account from the very old version of IE we still have in the office so old intranet things keep working. Logging in to Google from IE was successfuk, but then as I immediately tried to connect from the old Android system everything stopped working. I guess that handling two very old systems was too much for Google's authentication system...

So, obviously, YOU broke Google then. How dare you!

chrisretusn · 16 Dec 2020, 08:50 PM

Quote:

Originally Posted by shenton

So, obviously, YOU broke Google then. How dare you!

LOLROTF.

I'm cleaning my monitor screen right now.

shenton · 16 Dec 2020, 08:52 PM

Quote:

Originally Posted by chrisretusn

LOLROTF.

I'm cleaning my monitor screen right now.

Never mind LOLROTF- I'm writing a movie script entitled 'Hadaso Takes Down the Chocolate Factory'. It's a sequel to Charlie and the Chocolate Factory!

14 Dec 2020, 08:32 PM	#1
TenFour Master of the @ Join Date: Feb 2017 Location: USA Posts: 1,742	Massive Google outage Not looking good this morning: https://www.msn.com/en-us/money/othe...ge/ar-BB1bUNKO

14 Dec 2020, 08:58 PM	#2
FredOnline The "e" in e-mail Join Date: Apr 2011 Location: Manchester UK Posts: 2,616	Talk about timing, I was in the middle of a handover for my new vehicle and it needed me to confirm everything through my Gmail account. Now working OK here in UK.

15 Dec 2020, 12:26 AM	#3
TenFour Master of the @ Join Date: Feb 2017 Location: USA Posts: 1,742	It was back up pretty quickly. Hit me just as I was trying to download an extension for Chrome and the Chrome Web Store just wouldn't load. At first I thought my Internet must have gone down.

15 Dec 2020, 01:42 AM	#6
FredOnline The "e" in e-mail Join Date: Apr 2011 Location: Manchester UK Posts: 2,616	That's what I thought also. Probably using as an excuse to try to drum up some business!

15 Dec 2020, 06:27 PM	#7
chrisretusn Cornerstone of the Community Join Date: Aug 2006 Location: Philippines Posts: 846	I missed all the fun.

15 Dec 2020, 08:30 PM	#8
TenFour Master of the @ Join Date: Feb 2017 Location: USA Posts: 1,742	With lots of school systems depending on Chromebooks during the pandemic I suspect there was a lot of panic all over the United States. It hit here on the East Coast around 6:45am and extended to around 7:45am, and I know at least one local school that delayed the opening of the Zoom school day until later in the morning because nobody could log in to their Google stuff. I know Google has lots of staff all over the world, but I bet more than a few employees in California were woken up by emergency messages at 3:45am!

16 Dec 2020, 04:02 PM	#11
hadaso The "e" in e-mail Join Date: Oct 2002 Location: Holon, Israel. Posts: 4,856	Exactly when it happened I tried to revive my Galaxy S3 Mini with an old version of Android. It wanted me to enter my Google account password. To verify that the password I remembered is the correct one I logged into my Google account from the very old version of IE we still have in the office so old intranet things keep working. Logging in to Google from IE was successfuk, but then as I immediately tried to connect from the old Android system everything stopped working. I guess that handling two very old systems was too much for Google's authentication system...