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Old 25 Jun 2018, 09:01 PM   #16
dbowdley
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Runbox.com
When you apply the new product to the sub-account the upgrade is immediate. However, if you are not seeing the new product I suggest you contact Support so we can look in to this.

Last edited by dbowdley : 25 Jun 2018 at 09:23 PM.
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Old 25 Jun 2018, 09:44 PM   #17
Jacinto
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Join Date: Jun 2009
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It's all set now, thank you.

It really should not be so convoluted, though.

(Now, for extra points. )

Is there a way to migrate another IMAP account from the account portal?

I know about IMAPSync, but would prefer not to have my local bandwidth used for the migration.

Thank you.

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Old 26 Jun 2018, 05:35 AM   #18
dbowdley
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Runbox.com
Hello. You can use the IMAP Import features in each account to move mail from a non-Runbox account to a Runbox account. The other account does need to support IMAP though of course.


If you want to migrate from Runbox to Runbox there is a slightly different way to do that and we might need to help you with that.
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Old 26 Jun 2018, 06:29 AM   #19
Jacinto
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Thank you, dbowdley!

It's already done.

I ended-up using IMAPSync, but not on my computer. Instead, I ran it on a remote FreeBSD micro VPS instance. It worked like a charm.

Hopefully, I won't need to migrate mail again in the foreseeable future.

I really appreciate your taking your valuable time to assist me.

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